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Oceans hires incredible operational talent, matching them with world-class startups around the globe.
IT Systems & Platform Administrator
Location
Sri Lanka
Posted
100 days ago
Salary
0
Seniority
Senior
Job Description
IT Systems & Platform Administrator
Oceans
• Own end-to-end administration of the Google Workspace environment, including users, groups, shared drives, and security configurations. • Design and maintain role-based access controls and permission structures across the organization. • Monitor and respond to security alerts, suspicious activity, and phishing threats. • Resolve administrative issues within the Google Admin Console and maintain overall system health. • Audit the company’s SaaS platform landscape and establish standardized governance across tools. • Redesign access structures to ensure secure, role-based permissions across internal platforms. • Manage administrative ownership, authentication controls, and platform lifecycle management. • Implement best practices for platform configuration, security, and operational reliability. • Manage domain infrastructure, DNS records, and hosting configurations across company properties. • Maintain TXT, MX, verification, and other DNS records required for operational services. • Troubleshoot domain-level issues impacting email, authentication, integrations, or platform connectivity. • Ensure reliable backend configuration across the company’s digital infrastructure. • Serve as the escalation point for complex internal IT and platform configuration issues. • Identify and resolve misconfigurations across SaaS tools, integrations, and infrastructure components. • Clean up legacy configurations created by prior vendors and historical implementations. • Coordinate with external agencies or vendors when specialized implementation work is required. • Develop clear documentation across systems, configurations, platform ownership, and architecture. • Establish operational standards for system administration, access governance, and infrastructure management. • Ensure technical environments remain understandable, maintainable, and scalable as the organization grows. • Build a documentation-first culture that supports long-term infrastructure stability. • Work closely with the client’s leadership team and cross-functional stakeholders to ensure their technology environment supports daily operations, security, and growth.
Job Requirements
- 4–6 years of experience in IT systems administration, platform administration, or technical infrastructure roles within fast-growing organizations.
- Extensive hands-on experience administering Google Workspace environments, including user management, security policies, and access governance.
- Strong expertise managing SaaS platforms and designing scalable permission structures across multi-tool ecosystems.
- Hands-on experience configuring and troubleshooting domain and DNS infrastructure, including records, verification, and backend connectivity.
- Ability to independently diagnose and resolve complex platform configuration issues with minimal supervision.
- Clear technical communication skills, with the ability to explain infrastructure decisions to non-technical stakeholders.
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