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Field Service Manager

Location

Netherlands

Posted

146 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Field Service Manager

Rapid Micro Biosystems

• Leading and developing a geographically dispersed team of Field Service Engineers (FSEs). • Ensuring operational excellence, adherence to regulatory standards. • Delivering preventive maintenance, installations, troubleshooting, and repair services across the EU and APAC regions.

Job Requirements

  • Bachelor’s degree in Engineering, Life Sciences, or a related technical discipline; advanced degree preferred.
  • 8+ years of field service experience with at least 3+ years in a leadership role, preferably within EU and/or APAC regions.
  • Experience managing multi-country teams and navigating complex, cross-cultural environments.
  • Strong understanding of laboratory automation, medical devices, or similar regulated technical products.
  • Proven track record of driving customer satisfaction, operational efficiency, and team development.
  • Working knowledge of ISO, GMP, radiation safety, and other regional regulatory requirements.
  • Excellent organizational, communication, and problem-solving skills.
  • Willingness to travel up to 50% internationally.

Benefits

  • Equal Opportunity workplace
  • Growth and learning opportunities
  • Global team collaboration

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