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Field Service Manager
Location
Netherlands
Posted
146 days ago
Salary
0
Seniority
Lead
Job Description
Field Service Manager
Rapid Micro Biosystems
• Leading and developing a geographically dispersed team of Field Service Engineers (FSEs). • Ensuring operational excellence, adherence to regulatory standards. • Delivering preventive maintenance, installations, troubleshooting, and repair services across the EU and APAC regions.
Job Requirements
- Bachelor’s degree in Engineering, Life Sciences, or a related technical discipline; advanced degree preferred.
- 8+ years of field service experience with at least 3+ years in a leadership role, preferably within EU and/or APAC regions.
- Experience managing multi-country teams and navigating complex, cross-cultural environments.
- Strong understanding of laboratory automation, medical devices, or similar regulated technical products.
- Proven track record of driving customer satisfaction, operational efficiency, and team development.
- Working knowledge of ISO, GMP, radiation safety, and other regional regulatory requirements.
- Excellent organizational, communication, and problem-solving skills.
- Willingness to travel up to 50% internationally.
Benefits
- Equal Opportunity workplace
- Growth and learning opportunities
- Global team collaboration
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