• Аналізувати статистику та формувати лінії для спортивних дисциплін • Аналізувати трейдингові лінії конкурентів • Коригувати лінії в live-режимі

• Responsible for the implementation, support, and optimization of Epic’s Health Information Management module • Configure, build, test, and maintain Epic HIM modules, including Release of Information (ROI), Deficiency Tracking, Identity, and Coding. • Utilize Epic applications to ensure successful implementation and delivery of projects within the healthcare system • Collaborate with HIM leadership and operational users to assess current workflows, identify improvement opportunities, and translate business requirements into Epic functionality. • Ensure compliance with regulatory requirements (e.g., HIPAA, CMS, Joint Commission) in all HIM related Epic configurations. • Support release of information processes and chart corrections using Epic tools. • Work with the HIM Department and other stakeholders to resolve patient issues and maintain record accuracy. • Coordinate and execute testing plans for system upgrades and patches. • Troubleshoot system issues and provide prompt support to HIM users. • Support development of reports and dashboards related to HIM metrics.

Role Description As a Credit Analyst and Loan Processor, you will manage the end-to-end mortgage journey, from initial financial analysis and serviceability calculations to final loan lodgment. You will be responsible for evaluating complex income structures, ensuring strict compliance with "Best Interests Duty" (BID) guidelines, and proactively managing lender requests to secure timely approvals. This role requires a highly analytical professional who can navigate the intricacies of Australian lending policy while maintaining clear communication with brokers, lenders, and clients. - Financial Analysis & Credit Assessment - Income Verification: Analyze complex income structures, including PAYG (base, overtime, bonuses, commissions) and self-employed financials (Tax Returns and Financial Statements). - Serviceability Calculations: Utilize lender-specific calculators (e.g., CBA, NAB, Westpac, ANZ, Macquarie) and tools like Quickli to determine maximum borrowing capacity. - Liability Management: Review Credit Reporting (CCR) and bank statements to validate existing liabilities, including home loans, personal loans, and credit cards. - Complex Scenarios: Structure deals involving multiple investment properties, equity releases (cash-outs), and complex structures like SMSF or Trusts. - Loan Processing & Lodgment - Data Entry: High-accuracy data entry into CRM systems such as Salestrekker/Pipedrive and lodgment via ApplyOnline or lender portals. - Compliance & Documentation: Prepare and audit credit guides, initial checklists, and Product Comparison emails to ensure all "Best Interests Duty" (BID) requirements are met. - File Management: Order valuations, request pricing discounts from lenders, and manage the "Funds to Complete" breakdown for purchases. - Pipeline & Stakeholder Management - MIR Resolution: Proactively address Missing Information Requests (MIR) from lenders to ensure a "one-touch approval" goal. - B2B Communication: Liaise with Business Development Managers (BDMs) for policy clarifications and status updates. - Client Coordination: Communicate with clients via email to request documents and clarify income inconsistencies. Qualifications - Experience: Minimum 2+ years of experience in the Australian Mortgage Industry (Lender or Broker side). - Technical Proficiency: Advanced skills in reading pay slips, tax returns, and servicing calculators. - Product Knowledge: Familiarity with Negative Gearing, LVR constraints, and various loan purposes (Refinance, Purchase, Construction, SMSF). - Soft Skills: Exceptional attention to detail, ability to handle high volumes (10-15 files/day), and a commitment to long-term professional growth. - Tools: Experience with Quickli, ApplyOnline, and major bank portals is highly preferred. Requirements - Salary range: up to ₱100,000+ PHP (The final amount will be at the client's discretion based on the candidate’s skills and experience.) - Working Hours: 100% Remote work - Holidays: New Zealand Public Holidays Company Description Our client is a premier Australian mortgage brokerage dedicated to providing high-level strategic financial solutions for a diverse range of residential and investment needs. Operating in a high-growth environment, the firm prides itself on a "toxic-free" and supportive culture where long-term professional development is prioritized alongside operational excellence. The team leverages advanced industry tools and a streamlined workflow to ensure seamless loan processing and a superior client experience within the Australian property market.

• Handle critical complaints received through multiple channels (Reclame Aqui, Google, forms, tickets, and phone calls) with empathy, composure, and a resolution-focused approach, while adhering to business rules; • Investigate root causes of issues to propose structural solutions that prevent recurrence; • Act as a liaison between customers and internal teams, ensuring SLAs are met and satisfaction metrics are achieved; • Demonstrate strong communication and time management to ensure smooth handling of these cases, performing follow-ups with customers and internal teams; • Document processes and case updates, contributing to continuous improvement projects in the area;