This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Logistics Analyst plays a critical role in supporting analytics, strategy, and reporting for the Harbor Freight Logistics organization. This position is responsible for standardizing, harmonizing, and analyzing logistics data across multiple transportation modes. With more than 55,000 annual deliveries, the Senior Analyst will monitor service performance, identify cost saving opportunities, and drive continuous service improvements. This role supports and oversees key projects, ensuring successful execution of strategic logistics initiatives. The Senior Logistics Analyst will track savings generated from operational efficiency programs and broader transformation efforts, providing clear visibility into performance and impact. The Senior Logistics Analyst will develop and implement delivery and service strategies across designated channels, leveraging advanced quantitative analysis to make independent decisions aligned with company goals. This role will design, enhance, and implement reporting solutions that improve visibility, drive efficiency, and strengthen overall logistics effectiveness. Success in this position requires a highly collaborative team player who inspires productivity and demonstrates a strong service mindset toward both internal partners and external customers. The Senior Logistics Analyst works closely with Distribution, Inventory, Store Operations, Finance, and carrier partners to support a high performing, customer focused logistics network. Duties and Responsibilities - Lead the development and execution of logistics strategies across Outbound, International, and Omni-Channel networks to enhance service performance and reduce costs. - Drive end-to-end logistics engineering initiatives, including network design, routing optimization, mode selection, transportation modeling, and flow-path analysis. - Conduct advanced scenario modeling and network optimization studies to support long-range supply chain planning and major operational decisions. - Provide strategic delivery and service recommendations to cross-functional partners for peak periods, special programs, and new business initiatives. - Design, develop, and own enterprise logistics KPIs, dashboards, and reporting solutions that improve performance visibility and support data-driven decisions. - Lead advanced analytics, forecasting, and root-cause investigations to identify service risks, cost drivers, and cost-reduction opportunities. - Own logistics performance reporting across Inbound, Outbound, and store delivery networks, ensuring accuracy, consistency, and actionable insights. - Engineer and optimize routing strategies and transportation solutions, including evaluation of new modes, service options, and emerging technologies. - Lead and support transportation technology initiatives, including optimization platforms and automation opportunities. - Conduct financial analysis and manage operating budgets for domestic outbound transportation operations, including spending exceeding $100MM. - Provide cost modeling, forecasting, and financial insights to support annual planning, carrier negotiations, and transportation partner performance management. - Establish standardized logistics processes, documentation, and procedures while supporting large-scale logistics initiatives, inventory flow optimization, and returns operations. - Perform other duties as assigned to support logistics strategy and operations. Scope - Staff supervision and development: No - Decision making: Collaborates and Supports Policy Development and resolves problems - Travel: Up to 5% - Flex Designation: Anywhere

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Lumen’s Commercial Strategy is seeking an experienced leader who has deep background and experience working with Executive Leadership teams and Customer Executives through sponsorship and advocacy programs. In this leadership role, you will inspire the opportunity to continue to innovate, to deliver differentiated experiences for our customers and partners, working in close partnership with our Commercial Teams. The Director of Customer Experience will play a pivotal role in shaping and executing the customer strategy for large enterprise and large pursuit prospects. This leadership position is essential for driving programs that enhance customer satisfaction, loyalty, and overall business performance. The Director will work closely with senior leadership and cross-functional teams to oversee key strategic programs, ensuring a seamless and integrated customer experience across all touchpoints. This role reports to the VP of Commercial Strategy. Main Responsibilities - Develop and implement comprehensive program strategies that align with the company’s overall objectives and drive accelerated growth. - Deep understanding and focus on customer business outcomes and business value insights through design-led thinking. - Oversee the execution of key programs, ensuring timely delivery, scope adherence, and desired outcomes. Build programs from the ground up, focusing on measurement and prioritization to deliver maximum results. - Foster alignment and ensure a unified approach to customer experience by working with sales, marketing, product, and partner teams. - Utilize data and feedback to identify improvement opportunities and continuously enhance the customer journey. - Establish and monitor KPIs to measure the success of initiatives and inform strategic decisions. - Develop and lead a high-performing team, promoting a culture of diversity and inclusion within the team and across the organization. - Thrive in a dynamic, fast-paced environment, managing change and driving transformation initiatives within the AI and technology arena. - Drive growth by focusing on programs that increase revenue, accelerate deal velocity, and foster long-term customer relationships. - Lead data gathering, analysis, and interpretation to create actionable insights driving desired results. - Experience and understanding of partner ecosystems and co-sell motions. Qualifications - Bachelor’s degree in Marketing, Business, or a related field; MBA preferred. - 2 plus years of experience in Marketing and Customer Experience, with 3-5 years in a director-level leadership role. - Excellent interpersonal skills for successful interaction at all organizational levels. - Professional presence to communicate and connect with B2B executive customers. - Commitment to promoting diversity and inclusion. - Strong analytical skills with the ability to translate data into actionable strategies. - Experience in a fast-paced, dynamic environment, comfortable with managing change and driving transformation initiatives. - Passion for AI and a strong knowledge of the technology space. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. - $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. - $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. - $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Benefits Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. What to Expect Next Requisition #: 341323 If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

About Wider Circle Wider Circle is a mission-driven healthcare organization working to improve health outcomes for older adults and complex populations by addressing social and clinical barriers to care. Through trusted relationships and community-based support, we partner with health plans and local organizations to help members navigate healthcare, stay engaged in care, and live healthier lives. We are launching a new clinical pilot that integrates physicians, care navigators, and community support teams to create a more coordinated and human approach to care. The Role: We are looking for a Patient Operations Associate to be the primary point of contact and logistical driver for our members. In this role, you own the "Everything Surrounding Care" space—ensuring that from the moment a referral arrives, the patient has everything they need to successfully meet with their clinician. As a startup, we move fast. This role is for someone who loves to solve puzzles, thrives in a high-volume environment, and is comfortable with their daily tasks evolving as we build better systems. Responsibilities: What You’ll Do - The "First Impression": Conduct rapid outreach to new referrals, welcoming them to the program and setting the tone for their care journey. - Intake & Eligibility (The VOB): Perform Verification of Benefits (VOB) and confirm program qualification to ensure a seamless billing path. - The Calendar Lead: Own the scheduling and rescheduling loop. You are responsible for ensuring patients show up for their E/M visits and resolving "no-show" hurdles. - Tech Troubleshooting: Act as a "Member Concierge," helping patients navigate our platform, sign consents, and fix audio/video issues before their appointments. - Data Integrity: Maintain a "Zero Inbox" mentality within our Case Management Systems, ensuring every interaction is documented for clinical continuity and reimbursement. - Startup Agility: Assist the Operations team in testing new workflows, documenting "what works," and taking on special projects as the company scales.

About Wider Circle Wider Circle is a mission-driven healthcare organization working to improve health outcomes for older adults and complex populations by addressing social and clinical barriers to care. Through trusted relationships and community-based support, we partner with health plans and local organizations to help members navigate healthcare, stay engaged in care, and live healthier lives. We are launching a new clinical pilot that integrates physicians, care navigators, and community support teams to create a more coordinated and human approach to care. The Role: We are looking for a Patient Operations Associate to be the primary point of contact and logistical driver for our members. In this role, you own the "Everything Surrounding Care" space—ensuring that from the moment a referral arrives, the patient has everything they need to successfully meet with their clinician. As a startup, we move fast. This role is for someone who loves to solve puzzles, thrives in a high-volume environment, and is comfortable with their daily tasks evolving as we build better systems. Responsibilities: What You’ll Do - The "First Impression": Conduct rapid outreach to new referrals, welcoming them to the program and setting the tone for their care journey. - Intake & Eligibility (The VOB): Perform Verification of Benefits (VOB) and confirm program qualification to ensure a seamless billing path. - The Calendar Lead: Own the scheduling and rescheduling loop. You are responsible for ensuring patients show up for their E/M visits and resolving "no-show" hurdles. - Tech Troubleshooting: Act as a "Member Concierge," helping patients navigate our platform, sign consents, and fix audio/video issues before their appointments. - Data Integrity: Maintain a "Zero Inbox" mentality within our Case Management Systems, ensuring every interaction is documented for clinical continuity and reimbursement. - Startup Agility: Assist the Operations team in testing new workflows, documenting "what works," and taking on special projects as the company scales.