About Wider Circle Wider Circle is a mission-driven healthcare organization working to improve health outcomes for older adults and complex populations by addressing social and clinical barriers to care. Through trusted relationships and community-based support, we partner with health plans and local organizations to help members navigate healthcare, stay engaged in care, and live healthier lives. We are launching a new clinical pilot that integrates physicians, care navigators, and community support teams to create a more coordinated and human approach to care. The Role: We are looking for a Patient Operations Associate to be the primary point of contact and logistical driver for our members. In this role, you own the "Everything Surrounding Care" space—ensuring that from the moment a referral arrives, the patient has everything they need to successfully meet with their clinician. As a startup, we move fast. This role is for someone who loves to solve puzzles, thrives in a high-volume environment, and is comfortable with their daily tasks evolving as we build better systems. Responsibilities: What You’ll Do - The "First Impression": Conduct rapid outreach to new referrals, welcoming them to the program and setting the tone for their care journey. - Intake & Eligibility (The VOB): Perform Verification of Benefits (VOB) and confirm program qualification to ensure a seamless billing path. - The Calendar Lead: Own the scheduling and rescheduling loop. You are responsible for ensuring patients show up for their E/M visits and resolving "no-show" hurdles. - Tech Troubleshooting: Act as a "Member Concierge," helping patients navigate our platform, sign consents, and fix audio/video issues before their appointments. - Data Integrity: Maintain a "Zero Inbox" mentality within our Case Management Systems, ensuring every interaction is documented for clinical continuity and reimbursement. - Startup Agility: Assist the Operations team in testing new workflows, documenting "what works," and taking on special projects as the company scales.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under the general supervision of the Processing Manager, the Loan Processor is tasked with completing one or more steps in the loan manufacturing process, which entails performing a variety of duties related to processing mortgage loan applications and mortgage loan documentation. Although individuals in this position generally will not interact directly with borrowers, they must view all internal and external interactions as an opportunity to provide a positive customer experience. - Maintain knowledge of all current conventional, USDA, bond, jumbo, FHA, and VA processing procedures issued by the company, investors, and government agencies. - Perform/order verifications of employment, tax transcripts, and other third-party verifications. - Order credit related documents such as credit supplements. - Obtain FHA/VA case numbers, CAIVRS, fraud reports, and other third-party items. - Communicate effectively on both internal and external interactions. - Organize documentation and perform required data entry to prepare applications for submission to underwriting. - Obtain and review preliminary title commitments and/or escrow instructions and perform related data entry. - Obtain and review hazard, flood, or other required insurances and perform related data entry. - Ensure compliance with investor/legal guidelines and directives. - Other duties as assigned. Qualifications - Processing experience preferred - High school diploma or equivalent required - Strong customer service skills required - Experience using Encompass preferred - Must possess strong mathematical and judgment skills - Must be detail-oriented, organized, and able to meet deadlines - Must comply with industry-related regulations, requirements, and state/federal laws - Ability to work independently to meet production and quality goals - Proficient with Microsoft Office suite Work Environment - Extensive telephone usage. - Extensive oral and written communication required. - Regular use of computer mouse requires repetitive hand and wrist motion. - Essential functions must be performed during regularly scheduled business hours. Equal Opportunity Employer Prosperity Home Mortgage, LLC is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion in the workplace. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Equip team for success by ensuring team members are empowered to make it happen for customers. • Responsible for overall operations of the stores within a district, including revenue, profit and loss, employee management, facilities and equipment, dispatch. • Market share growth and penetration through developing community relationships and establishing a presence within the area and specialty market segments by working directly with the sales force.

A Brief Overview Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of their assigned communities and team to achieve company goals. This role's oversees a portfolio of properties and directly coordinates management of the assigned Community Directors. This position may work from a home office or office out of one of our properties or regional offices. What you will do - Performs all tasks typically associated with managing staff such as, recruits, hires, trains, coaches, evaluates, and disciplines, up to and including termination of direct reports. Ensures the Community Director are satisfactorily leading his/her team to meet the goals and expectations set forth. - Serves as Hunt’s liaison with the Government and maintains an open line of communication with the local and other Government entities as necessary. - Works as operational liaison between Vice President Operations and Community Director. - Manages operations by directing and coordinating activities consistent with established goals, objectives, practices, and policies of the company. - Sets specific goals for each property to ensure maximum focus and motivation for the team. - Implements and follow ups on company initiatives designed to ensure sustainability of the projects. - Works with the Vice President Operations to improve processes and management methods to generate above budgeted NOI. - Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed. - Assists Vice President of Operations with oversight and confirms Capital Projects are being completed in accordance with the approved budget. - Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations. - Participates in all property reporting requirements, both internal and external (i.e. DOD reports, Hunt board reports, Lender reports, etc.). - Works with Community Director in the coordination and development of Annual Business Plans to present to Vice President Operations. - Reviews, analyzes, and interprets current market and economic trends that may impact the property and implement short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals. - Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, general appearance, and appeal. - Provides professional representation to command, housing, and other external parties both on and off site while representing Hunt Military Communities. - This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications - Bachelor's Degree in Business Administration, Marketing, Property Management, Required or - other related discipline Required - Six to seven years’ previous multi-unit property leasing oversight experience at a Community Director level or above. Required and - three to four year’s previous experience managing others Required - Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook). - Previous experience with YARDI is preferred. - Strong verbal and written communication skills. - Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command. - Strong computer skills and proficiency with MS Office applications. - Required to possess and maintain a valid driver’s license - High performing, self-starter with excellent organizational and customer service skills, as well as the ability to work independently. - Flexibility and time management skills are critical. - Must demonstrate excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals. - Strong financial analysis background, excellent leadership and motivational skills are required. - DL NUMBER - Driver's License, Valid and in State Required - Certified Professional of Occupancy (CPO) Preferred - Accredited Residential Management (ARM) Preferred - Certified Apartment Manager (CAM)-NAAHQ Preferred Compensation We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview https://www.huntmilitarycommunities.com/careers/benefits You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH