ARIZONA DEPARTMENT OF HOUSING Housing is the foundation for success. We lead and collaborate with our community partners to create, preserve and invest in affordable housing. We protect housing consumers and revitalize communities to make Arizona the best place to live. OFFICE OF MANUFACTURED HOUSING COMPLIANCE MANAGER Job Location: Address: 1100 W. Washington Street, Suite 280, Phoenix, Arizona 85007 This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department's business needs and continual meeting of expected performance measures. Posting Details: Salary: $63,000 - $72,000 Grade 23 Salary determined by experience. Open Until Filled Job Summary: The Compliance Manager is responsible for required regulatory support functions for the Arizona Department of Housing (ADOH) manufactured housing and factory-built building industries in Arizona. The regulation of the manufactured housing industry derives from the U.S. Housing and Urban Development’s Office of Manufactured Housing while Arizona Statutes and Rules govern the factory-built building industry. This position directs and oversees support for all ADOH/Office of Manufactured Housing licensees including manufacturers, dealers, installers, and salespersons. This includes the management of all new and renewed license applications and ongoing administrative updates. Other duties as assigned as related to the position. This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, shall be performed within Arizona. Job Duties: The Compliance Manager is responsible for required regulatory support functions for the Arizona Department of Housing (ADOH) manufactured housing and factory-built building industries in Arizona. The regulation of the manufactured housing industry derives from the U.S. Housing and Urban Development’s Office of Manufactured Housing while Arizona Statutes and Rules govern the factory-built building industry. Manages assignments and responsibilities as a result of Arizona's regulatory authority. This includes monitoring licensee performance, auditing, report writing, and advising stakeholders. Provide regulatory and code guidance and consultation to department personnel, licensees, contractors, ISA's and the public. Provide training, coaching and education of staff to better the understanding of state and federal programs and requirements. Maintain program records and currency of all reporting, investigation and audit requirements. Perform other tasks as assigned, to include participation in development of other division programs, trouble shooting and problem solving, promotion of best practices throughout the division and industry. This position directs and oversees support for all ADOH/Office of Manufactured Housing licensees including manufacturers, dealers, installers, and salespersons. This includes the management of all new and renewed license applications and ongoing administrative updates. Devises and implements schedule of work or timetable for self and subordinates on a daily or weekly basis within a work unit engaged in administering and overseeing the operations of licensing, dealer sales audits, and complaints and investigations. Participate in the development of an annual plan of work activity, including statements of scope of activity, goals and objectives and assists in implementing ongoing process improvements for the division. Record keeping, report writing, review of internal policies and procedures, assists in gathering and analyzing monthly statistics, training, audit results, and investigative reports. Works and confers with other Agency personnel, HUD, and factory-built building stakeholders to ensure consistent program compliance and to acquire information needed for immediate determinations or decisions. Provides administrative and technical support to other staff within the Department applying knowledge and skills of own technical specialty. Confers with staff and representatives of other division, sections, or work units of own agency in order to agree on decisions, clarify information, and resolve common problems. Directs, instructs, explains and counsels subordinate workers in carrying out a variety of tasks. Reviews work products or achievements of subordinate workers; evaluates work and formulates plans for improvement. Resolves problems and questions presented by subordinate workers regarding work methods and processes. Manage special projects, as assigned, related to the regulatory and development aspects ADOH/Office of Manufactured Housing. Other duties as assigned as related to the position. This position may offer the ability to work remotely, in Arizona, to include in-office hoteling, based on the department’s business needs and continual meeting of expected performance measures. Knowledge, Skills & Abilities (KSAs): College degree in business or other disciplines desired, but not required. A minimum of seven (7) years of progressively advanced experience in housing, regulation, manufactured housing and/or modular industry or related construction industries. Previous supervisory experience is required. Selective Preference(s): Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona offers an excellent comprehensive benefits package including: • Flexible schedules to create a work/life balance • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program) • Participation in the Arizona State Retirement System (ASRS) • Vacation with 10 paid holidays per year • Sick Leave • Health and Dental Insurance • Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance. By providing the option of a remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program. New ASRS members will have a 27-week waiting period for membership. The ASRS defined benefit plan provides for life-long income upon retirement. Contact Us: Visit our website at housing.az.gov for further information about our agency.

Payment Accuracy Manager, Outpatient Facility Overview As a Payment Accuracy Policy Manager, you will serve as a critical bridge between healthcare payment expertise in our facility capability. This role combines deep subject matter knowledge with strategic influence—driving the development of payment integrity policies that protect our clients while advancing Rialtic's platform capabilities. You'll lead the research, evaluation, and implementation of new policies based on CMS guidelines, Medicaid requirements, industry standards, and emerging medical cost trends in the facility space of our offering. Working closely with client management, product, engineering, and content leadership teams, you'll translate complex payment policy concepts into actionable strategies that deliver measurable value. This is an opportunity to shape how health plans approach payment integrity and to build the content foundation that powers our enterprise platform. Responsibilities - Serve as the SME for outpatient facility editing policy development, leading the research, scoping, and creation of new claims editing policies for the facility capability - Source, interpret, and scope new payment integrity policies to expand Rialtic's claims editing content library from outpatient facility claims - Prioritize policy updates based on savings potential, client impact, and strategic alignment with platform goals - Leverage CMS, Medicaid, clinical guidelines, and industry trends to identify opportunities for new content development for facility claims - Quantify and communicate policy value through data-driven analysis and clear financial impact assessments in the facility space - Work closely with product and engineering teams to ensure client needs inform platform development, building out our facility capability - Collaborate with content leadership to maintain consistency, quality, and relevance across the policy library - Perform investigation of current facility policy defects and unexpected claim outcomes, performing root cause analysis and policy research to identify corrective actions and improve policy accuracy and performance - Serve as the facility payment accuracy SME in client discussions, presenting policy concepts and addressing facility-related questions when needed Qualifications Required - 5-7 years of experience in payment integrity at a health plan, claims editing vendor, or similar healthcare organization with focus in outpatient facility claims editing and reimbursement methodologies - Active coding certification (COC, CPC, CCS, or equivalent specialty certification) — required for this position - Proven expertise in: - Interpreting medical and payment policies - Applying CMS and Medicaid reimbursement guidelines - Professional and outpatient coding standards - Common claims payment error identification and resolution - Demonstrated ability to advise clients and explain complex payment accuracy concepts in clear, accessible terms - Strong analytical skills with experience quantifying policy impact and ROI - Track record of managing claims editing implementations or similar client-facing initiatives - Intermediate Excel skills (i.e., formulas, v-lookups, pivot tables, etc) Preferred - Expertise across both professional and institutional claims environments - Advanced proficiency with Google Suite or similar collaboration tools - Experience working cross-functionally with product and engineering teams in a SaaS or health tech environment - Exceptional written and verbal communication skills with the ability to influence stakeholders at all levels

• Provides overall managerial and supervisory responsibilities of the worker’s compensation (WC) claim portfolio • Investigates all WC claims and oversees third party administrators’ (TPA) claim practices • Manages timely and accurate lost work day panels • Ensures claims are adequately reserved at all times • Tracks or generates TPA reports for a variety of metrics for the WC Director • Trains claim personnel or collaborates with other team members concerning training modules

• Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion. • Operate as a commercial owner, every interaction has intention and impact. • Build genuine relationships paired with disciplined outreach rhythms. • Identify opportunities early: upsell, cross-sell, reactivation, churn rescue. • Deliver tailored bonuses, promos, and bespoke experiences backed by ROI. • Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings. • Intervene at decisive moments: activation, cold streaks, hot streaks, dormancy, near-churn. • Maintain clean, precise documentation of every interaction and decision.