This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Team members may live in the following locations: Texas, Colorado, Florida, Georgia, Massachusetts, Maryland, Minnesota, Nebraska, Tennessee, North Carolina, Oregon, Pennsylvania, South Carolina, and Washington. What You’ll Do: - Communicate Clearly: Projects get done well when the team is working together and communicating well. You set the tone. - Creating a Common Goal: Whether it’s project scope, budget, or timeline–you get everyone on the same page. - Driving Success: You understand that when acceptance criteria and project objectives are clearly defined, the project gets where it needs to be. - Role Ownership: You’re comfortable acting as the team leader of a project; working with minimal oversight and direction. - Creating Relationships: You’re ready to set up a steady stream of communication between you and your clients. You can anticipate their needs. - Creating Accountability: For your client and for your team–everyone knows what needs to be done and when. - Vision Sharing & Knowledge Transfer: No two projects are alike. We want you to teach us what you learn from each one, so we can all get better together. Qualifications - You’re a professional planner. - 3+ years experience in project management is best, but experience is commensurate with skill. - You’re an Agile planner. - You have an attitude for others. - You excel at risk management. - You’re tech savvy. - Stories and acceptance. - You talk good. Requirements - Technical Proficiency: Owns on-time, on-budget delivery for complex projects. Facilitates scrums, manages risks and dependencies, mentors junior PMO team members, and ensures clients and teams are aligned. - Develop Collaboratively: Participate in successful Agile delivery by seeking guidance, raising concerns, advancing best practices, identifying blockers, and mentoring peers and more junior team members. - Define Value: Gather requirements and write thorough and testable acceptance criteria for complex projects 1-2 sprints ahead, leveraging AI tools to increase clarity and effectiveness. - Product Expert: Become an expert in the desired functionality and expected behavior of client products and software. - Manage Risks: Document plan, status, risks, and progress to ensure on-time/budget and adherence to the terms of the SoW. - Ensure Collaboration: Manage workspaces, schedules, and communication so that the team can do its best work. Benefits - Stability: We've been in business for over 20 years. - Work stays at work: We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week. - Great company culture: We’ve been recognized by Texas Monthly, Clutch, Comparably, and more for the quality of our workplace. - We’re here to enable you: It’s your work and your career. Our management team is here to help you become who you want to be. - Stay Healthy: We offer medical, dental, and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program. - Plan for the future: Save for retirement with an IRA and we’ll match up to 3% every year. - We value your ideas: At Praxent, our doors are always open. - Rest and relaxation: Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. - You’re more than an employee, you’re a person: Every co-worker you’ll meet is committed to treating you with respect and kindness. - Family Values: Praxent provides paid parental leave. The US base salary range for this full-time position is $81,000- $95,000 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As an ​Project Manager - Operations at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission - Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation. - Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing - Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks - Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed - Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases - Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions What we're looking for - 9+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred - Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP) - Modern understanding of budget development, control and assurance methods, and project management software - Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward - Leadership to train, guide and mentor the work of junior colleagues - A strong executive presenter who communicates ideas clearly - Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action What you should expect in this role - Remote position (US only) - Opportunities to travel through your work (0-10%) - Video cameras must be used during all interviews, as well as during the initial week of orientation - The deadline to submit applications for this posting is 3/30/2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Project Manager II (HLS) We are looking for a Project Manager II to help us support our continued growth.The Project Manager is responsible for leading a project’s delivery team through the successful delivery of all projects. Project Managers may be managing one or more client engagements at the same time. They manage Coastal Cloud resources and interface with client members to most effectively meet budget, delivery and customer satisfaction goals. They manage risks and resolve issues via regular status meetings with the project team and all stakeholders. The size of these engagements may range between $100,000 - $500,000, include up to two workstreams, and up to (10) team members. Role Responsibilities: - Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully. - Ensure all team members understand their role and delegated tasks on the project - Empower each team member by enabling, mentoring and delegating tasks for their success - Manage the client relationship throughout the engagement to build and maintain a strong customer relationship. - Continually assess people, process and technology risks and adjust project plans to address them accordingly. - Proactively manage risks and issues and the communication upwards both internally and with client to ensure that project KPIs are defined and baseline metrics are recorded - Provides mentoring and guidance to Coastal Cloud project team members and maintains accurate metrics of performance throughout implementations - Leverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solutions to all levels of client management - Leverage your solid understanding of the Salesforce product suite and project understanding to validate with the team members key design options and assist in presenting/representing proposal solutions to all levels of client management - Set up and maintenance of tools to track overall project execution including Project Plan, Forecast accuracy, TaskRay set up and execution, Risk & Issue log - Responsible for proper close out of the project including CSAT review - Support change management initiatives and overall Coastal Cloud best practices - Travel with client or project team as needed Experience/Skills Required: - Minimum five years of full life-cycle Salesforce implementation experience as Project Manager, providing strong leadership and delivery oversight - Strong client management and communication skills, ability to interface with high-level internal and external stakeholders with a focus on building trust and collaboration - Minimum of an active Salesforce Administrator or other Salesforce certification required - Ability to maintain oversight and organization of multiple mid to large level projects ranging in duration, size, and budget with multiple workstreams in the Salesforce ecosystem - Exposure to Multiple Salesforce Clouds and integration with additional SaaS platforms - Exceptional writing and presentation skills, ability to lead high-level stakeholders in technical discussions and project oversight - Ability to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycle - Work with leadership to follow up with client (and/or internally) to communicate and execute mitigation plan - Must have full-time permanent US work authorization - Note – Determination of I, II, III will be based upon the candidates previous relevant experience and depth of skills, and will be determined through our skills interview process Additional Preferred Experience/Skills: - Bachelor’s Degree preferred, or equivalent experience - PMP Certification - Salesforce Administrator Certification preferred Why Coastal, and what we offer: - Flexible working hours with an emphasis on a life-work balance (in that order!) - Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY - Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage - Competitive quarterly bonus opportunities - Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses - A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more - Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events. - Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance - Opportunities for accelerated growth, networking, and career guidance and support - Trust, transparency and respect across all levels of the company Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PMO Business Partner The PMO (Project Management Office) Business Partner is a detail-oriented leadership role responsible for ensuring that Coastal’s project management standards are executed with precision across specific market segments. Reporting to the Sr. Director, PMO, this role moves beyond theoretical governance to focus on the operational health of project delivery. You are responsible for ensuring that every project within your market adheres to the defined "Coastal Way," from initial scoping to final closeout. This leader serves as the bridge between PMO global standards and the day-to-day reality of project execution. By partnering with VPs of Delivery, you ensure that innovation pilots and strategic methodology changes are actually implemented at the project level. Your success is measured by the consistency of delivery, the accuracy of project data, and the seamless adoption of PMO playbooks by the delivery teams. Role Responsibilities: - Operationalize PMO Standards: In partnership with Market leadership, ensure the frameworks and standards defined by the PMO and PMO Tiger Team are fully operationalized at the market-level, ensuring every project team understands their tactical requirements. - Project Health Oversight: Conduct rigorous, detail-oriented "Project Health Checks" and audits to ensure compliance with Coastal’s delivery standards, financial targets, and risk management protocols. - Consistency Management: Ensure that all project managers within the market are utilizing standardized templates, reporting cadences, and toolsets (e.g., Salesforce, Smartsheets, etc.) with continually improving accuracy. - Execution Guardrails: Act as a supporting line of defense for delivery risks, providing tactical intervention and course correction when project-level execution drifts from the established methodology. - Feedback Loop Management: Capture granular, on-the-ground feedback regarding PMO tools and templates to inform continuous improvement of the global standard. - Resource Optimization: Work closely with VPs of Delivery, the Resource Manager, and other members of the People & Culture team to ensure project staffing aligns with both client needs and the operational requirements of the PMO framework. - Methodology Alignment: Ensure key steps and stages of methodology including True North, SNAP, QBRs, and other project lifecycle consulting methodologies are not just "suggested" but are mechanically integrated into the project schedules and milestones of every engagement. - Data Integrity: With Market-level leadership and PMO Performance Analyst, ensure regular reviews of market-level project data, including that financial forecasting, utilization rates, and margin tracking are documented with high precision and accuracy. Identify and follow-up on areas of challenge providing engaged support in maintaining hygiene to ensure reporting accuracy across all key project metrics. - Stakeholder Coordination: Serve as the tactical point of contact for VPs of Delivery and Delivery Directors, providing them with transparent, data-driven insights into project performance and delivery risks. - Performance Analytics: Analyze project variances (budget, schedule, scope) within the market to identify systemic execution gaps and deploy targeted training or process fixes in partnership with PM Academy Manager and PMO Performance Analyst. - Quality Assurance: Ensure that project closeout activities, including "Lessons Learned" and asset harvesting, are completed with the detail required to fuel organizational learning and continuous improvement. - Client Satisfaction & Success Stories: Ensure that project closeout activities include closure on critical Client Satisfaction and Customer Success Story activities. - Tactical Coaching: Provide hands-on mentorship to Project Managers and Associate PMs, focusing on the mastery of Coastal’s PMO tools, financial tracking, and status reporting. - Onboarding & Training: In partnership with the PM Academy Manager, lead the market-level onboarding for new hires to ensure they are immediately proficient in the specific "how-to" of Coastal’s delivery mechanics. - Culture of Discipline: Foster a delivery culture that prioritizes documentation, data accuracy, transparent reporting, and proactive risk communication over "heroics." Experience/Skills Required: - 6–8 years of experience in program management, operational excellence, or transformation consulting; 3+ years specifically in a "scaling" or "enablement" role. - Proven track record in a PMO or Project Management leadership role with a heavy focus on governance, reporting, and process compliance. - Exceptional ability to analyze project financial data and schedules to identify hidden risks before they impact the client. - A relentless focus on the "small things"—ensuring templates are used correctly, data is updated on time, and milestones are accurately tracked. - Mastery of professional services automation (PSA) tools and project management software; experience with Salesforce-integrated PM tools is a major plus. - Demonstrated ability to lead cross-functional teams through complex project lifecycles using a structured methodology. - Ability to translate complex project data into clear, actionable status updates for executive stakeholders. - Skilled at navigating the tension between "delivery speed" and "process adherence" to ensure neither is compromised. - Must have full-time permanent US work authorization Additional Preferred Experience/Skills: - Familiarity with the Salesforce and Snowflake ecosystems is highly preferred to understand the technical nuances of the pilots being scaled. - Bachelor’s Degree or equivalent experience. - Certifications in Project Management (PMP), Change Management (PROSCI/CCMP), or Lean/Six Sigma are highly valued. - A "Builder" mindset—takes satisfaction in creating order out of ambiguity. - Resilience and adaptability when navigating the friction of organizational change. Why Coastal, and what we offer: - Flexible working hours with an emphasis on a life-work balance (in that order!) - Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY - Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage - Competitive quarterly bonus opportunities - Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses - A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more - Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events. - Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance - Opportunities for accelerated growth, networking, and career guidance and support - Trust, transparency and respect across all levels of the company Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.