• Architect and implement high-throughput, low-latency data pipelines • Provide critical technical expertise in support of Special Operations Forces (SOF) • Design and implement cutting-edge, data-driven systems that collect, interpret, and report performance information • Enable advanced insight into logistics, operational performance, predictive maintenance, and lifecycle extension for mission-essential platforms • Direct support to the Nation’s most elite forces

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking a motivated Customer Excellence Training Specialist to join our Customer Excellence team. In this role, you will be responsible for designing, delivering, and optimizing training, quality, and performance strategies to elevate employee capability and customer satisfaction. You will join a collaborative team that partners closely with Leadership, Workforce Management, and Operations to ensure all employees receive effective onboarding and real-time coaching aligned with our business objectives. What You’ll Do In this role, you will: - Design and deliver comprehensive training programs—including onboarding, debt negotiation, and system usage—utilizing diverse instructional techniques to ensure staff achieve necessary competency levels. - Collaborate with Leadership, Quality Assurance, and Global Process Owners to identify skill gaps through data analysis and develop targeted remedial programs that improve service performance. - Ensure all training materials and delivery methods strictly adhere to internal policies and relevant regulations, such as the Fair Debt Collection Practices Act (FDCPA). What You’ll Bring The ideal candidate will have: - 1+ years of experience in Shared Services, Global Business Services (GBS), or specialized Training environments. - Strong knowledge of collections, disputes, and service inquiries, along with proficiency in Google Workspace tools like Google Slides and Google Sheets. - Proven ability in public speaking and facilitation, with the skill to engage diverse audiences and translate performance metrics into actionable training initiatives. - Bachelor’s degree in Business, Education, or Finance (preferred) and a C1 level of English proficiency. What We Offer (Benefits) - Location: Remote. - Travel: International travel is required for this position. - Work-Life Balance: Flexible work options and alternative work arrangements to support your personal well-being. - Health & Wellness: Comprehensive health, wellness, and retirement plans. - Growth: Opportunities for continuous learning and professional development within a global organization. Call to Action: Ready to help us elevate our customer excellence? Apply today to join the Iron Mountain team and start making an impact! Category: Finance

• Act as the senior escalation point for complex GMP-related challenges, particularly across DV360 and CM360 • Provide hands-on support across key client work, troubleshooting platform issues and guiding solutions • Maintain a strong working knowledge across the broader GMP stack (SA360, GA4, etc.) • Lead by example, actively contributing to delivery rather than operating purely at a distance • Lead and develop a team of experienced GMP practitioners • Build a more scalable and resilient capability, reducing reliance on individual specialists • Design and implement structured upskilling initiatives across the GMP stack • Mentor senior team members and support their development in both technical and client-facing areas • Own the P&L for the GMP function, including forecasting, planning, and performance tracking • Identify opportunities to increase platform adoption, usage, and revenue contribution • Drive operational improvements to support scalability, efficiency, and consistency across clients • Contribute to the broader commercial success of the Market Intelligence function • Partner closely with sales and growth teams to support new business opportunities • Lead the development of technical proposals and solution design for GMP-related pitches • Help position GMP as a strategic growth driver, not just a delivery function • Ensure GMP capability is aligned with broader marketing intelligence and effectiveness strategies • Build and maintain relationships with key stakeholders within Google GMP • Stay at the forefront of new platform developments, features, and industry changes

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! Under the general leadership of the AVP Development and Data Solutions the Senior Data Engineer will be responsible for designing, developing, and maintaining robust data infrastructure, ensuring the seamless flow of data across our organization. The Senior Data Engineer will collaborate with cross-functional teams to understand data requirements, implement scalable solutions, and contribute to the overall data strategy Responsibilities: - Data Architecture and Modeling: - Design and implement scalable, efficient, and secure data architectures. - Develop and maintain data models, schemas, and structures to support business requirements. - Design, build and maintain scalable data pipelines to provide accurate, timely and governed data for AI and machine learning solutions - Data Integration: - Integrate diverse data sources, ensuring the reliability and accuracy of the data pipeline. - Implement ETL (Extract, Transform, Load) processes to facilitate data movement and transformation. - Building API solutions like middleware or endpoint automation. - Data Visualization: - Develop and maintain data visualization solutions to facilitate the understanding and interpretation of data trends. - Utilize tools like Tableau, Power BI, or other to create interactive and insightful dashboards for various stakeholders - . Big Data Technologies: - Work with big data technologies, such as Snowflake, Hadoop, or others to process large datasets - Performance Optimization: - Monitor and optimize data processing and query performance within all data systems - Performance Optimization: - Monitor and optimize data processing and query performance within all data system - Responsible for resolving data related service requests. - Represents the Credit Union in a positive and professional manner. - Maintains member and other sensitive information with confidentiality - Treats all team members and members with respect. - Supports and participates in continuous improvement activities - Other related duties as required Minimum Qualifications: - 8+ years of experience as Data Engineer or similar position, with a focus on designing and implementing data solutions - 5+ years of experience in data modeling, database design, and SQL - 8+ years of experience with ETL processes, data integration, and data warehousing - 5+ years of experience with data visualization tools (Tableau, Power BI, etc.) Preferred Qualifications: - Experience working with Fiserv DNA database - Understanding of financial services industry - Understanding of cloud data platforms and data requirements for AI solution Education: - Bachelor’s Degree in Computer Science, Information Technology, Analytics or Business Website: nuvisionfederal.com/careers Pay scale by applicable geographic work location: - Alaksa: Min- $119,959.84 Mid- $149,949.80 Max- $179,939.76 The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Benefits: - - Medical - Dental - Vision - Life Insurance - Flexible Spending Account - 401(k) Matching - Paid Time Off - Training Provided - Tuition Reimbursement Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.