• Own a territory/portfolio with primary markets in medical and pharmaceutical chemistry customers • Create and maintain account plans by mapping decisionmakers • Build multi-level relationships to expand share of wallet • Lead opportunities from discovery to close • Champion disciplined commercial excellence • Support continuous improvement across commercial processes

• Develops and maintains relationships to drive business results within a specific geographic area • Conducts Provider Orientations and ongoing education to office staff on Zing Health Policy & Procedures • Ensures contract SLAs are met • Daily interface with providers and internal constituents to effectively resolve service issues • Maintains provider data integrity including monitoring provider credentialing, location additions, demographic updates, and terminations • Monitors and supports providers using utilization reports, pharmacy profiles, ER contingencies, and other analytics • Understands and explains fee-for-service and risk contracts • Performs special projects as assigned

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Account Manager in Sudbury, Ontario to the Scandi Family! You will be taking care of a mixed client portfolio of 12 sites. Travel will be across the region to Sudbury, Kapuskasing, Timmins, Temiskaming Shores and Sault Saint Marie. Business hours are Monday to Friday 8am - 4:30pm with flexibility needed as business needs fluctuate. When not on the road visiting sites you are welcome to work from the comfort of your own home. What’s in it for you: - Awarded one of Canada’s Best Managed Companies: We’re committed to a high level standard of excellence for both clients and our Scandi Family. - Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development. - Stability and Job Security: Even through tough economic times we’ve continued to steadily grow, and we aren’t slowing down any time soon. With a strong national presence across Canada and growth into the US. - Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family. What your day to day looks like: Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio. - Site Visits; Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards - Account Management; Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times - People Management; Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action What you'll need to succeed: - 3-5 years in a previous Supervisor or Manager position - Valid driver's license in good standing - Most important to us is strong customer service skills since this will be a client facing role - Excellent proficiency of the English language in both written and verbal communication - Ambitious, enthusiastic and enjoys working in a fast paced environment - Ability to lead a team while fostering a strong team connection and collaboration - Reliable and trustworthy with the ability to handle some high pressure stressful situations - Willingness to learn the cleaning industry Additional Job Details: - Must be available 24/7 in case of emergency or client needs - iPad, Cell Phone and Computer provided - Company vehicle and fuel card provided Our interview process: - 20 minute preliminary phone interview with our Recruiter - 20-40 minute to an hour assessment (depending on optional practice questions or breaks). - 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.

• As an Account Manager, you are the primary architect of your territory's success. • Focus will be on high-level relationship management and strategic growth, supported by a strong internal infrastructure. • Aggressively expand our footprint by converting competitive accounts. • Showcase our total value proposition—focusing on our safety record and technical superiority—rather than competing on price alone. • Lead advocate for your customers, understanding their unique KPIs and buying motives to ensure long-term retention and margin health. • Lean on our dedicated Customer Service Representatives to handle order processing and logistics, and our Engineering and Field Service teams to provide technical support and on-site expertise. • Generate detailed business plans and SWOT analyses, maintaining a 3-year strategic vision for the Gulf Coast.