• As an Account Manager, you are the primary architect of your territory's success. • Focus will be on high-level relationship management and strategic growth, supported by a strong internal infrastructure. • Aggressively expand our footprint by converting competitive accounts. • Showcase our total value proposition—focusing on our safety record and technical superiority—rather than competing on price alone. • Lead advocate for your customers, understanding their unique KPIs and buying motives to ensure long-term retention and margin health. • Lean on our dedicated Customer Service Representatives to handle order processing and logistics, and our Engineering and Field Service teams to provide technical support and on-site expertise. • Generate detailed business plans and SWOT analyses, maintaining a 3-year strategic vision for the Gulf Coast.

• Present and sell company products and services to current and potential clients • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made • Follow up on new leads and referrals resulting from field activity • Identify sales prospects and contact these and other accounts as assigned • Prepare presentations, proposals and sales contracts • Develop and maintain sales materials and current product knowledge • Establish and maintain current client and potential client relationships • Prepare paperwork to activate and maintain contract services • Manage account services through quality checks and other follow-up • Identify and resolve client concerns and complaints • Prepare a variety of status reports, including activity, closings, and follow-up • Coordinate company staff to accomplish the work required to close sales • Develop and implement special sales activities to reduce stock • Participate in marketing events such as seminars, trade shows, etc. • Assist in follow-up for collection of payment • Assist in coordinating shipping of merchandise and scheduling of services

• Own and manage national VA and DoD customer relationships, serving as the primary point of contact for federal medical supply accounts • Lead contract acquisition and recompete efforts, including identifying opportunities, supporting capture strategy, and partnering with proposal, pricing, and compliance teams • Manage post-award contract execution and retention, ensuring compliance with contract terms, pricing, and performance requirements • Drive utilization and growth of awarded contracts through strategic engagement with VA Medical Centers (VAMCs), DoD treatment facilities, and regional stakeholders • Collaborate cross-functionally with Government Contracts, Legal, Pricing, Supply Chain, Operations, and Marketing to ensure seamless federal account support • Support development and maintenance of VA FSS, DLA, ECAT, and other federal contract vehicles, including modifications and extensions • Build and maintain strong relationships with Contracting Officers, Contract Specialists, clinical stakeholders, logistics teams, and federal supply chain leadership • Monitor and interpret federal acquisition regulations (FAR), VAAR, and DFARS to ensure compliance and mitigate risk • Track contract performance, key metrics, and renewal timelines to proactively manage retention and recompete strategies • Represent the company at relevant federal industry days, government meetings, and conferences to expand visibility and pipeline

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer. Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations. Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth. We seek individuals who are engaged, capable and committed to continuous improvement. If this sounds like you, apply today and discover your potential with Lakeside! What you will be doing in the role of Account Manager: Strategic Account Management - Own and grow business within an established portfolio of engineering contractors in the GTA or surrounding areas focused on projects in mining, chemical, power, refining or other heavy industries - Develop and execute account plans for strategic customers, including the identification of white space opportunities - Build and maintain strong working relationships with varied engineering disciplines including electrical, instrumentation, controls, process, and mechanical in addition to procurement stakeholders Opportunity Creation and Funnel Ownership - Independently generate, qualify, and advance new business opportunities across the assigned customer set to achieve annual financial targets - Establish appropriate sales call frequency and maintain a strong local presence - Own funnel health and accuracy through disciplined CRM usage, including funnel position, funnel probability, forecasting, and diligent follow up on all active opportunities Technical and Value Based Selling - Uncover customer pain challenges and guide customers through their buying process by positioning differentiated, value-based solutions that address measurable business outcomes - Recommend fit for purpose solutions across a wide range of industrial automation applications including control systems, valves, instruments, integration and other engineering services by balancing process requirements, operational risk, and lifecycle cost - Support customer evaluations and technical discussions in collaboration with specialists, factory experts, and other internal technical resources Strategic and Complex Pursuits - Lead strategic and complex pursuits in collaboration with the Sales Manager, Emerson, and other Impact Partners - Develop pursuit sales strategies, identify commercial and technical risk within opportunities, and apply tactical approaches to mitigate risk and improve win probability - Work with customers to understand and navigate decision-making processes to support successful outcomes - Engage Sales Management for review and alignment Internal Leadership and Coordination - Provide clear direction to sales support teams regarding quotation strategy, scope, priorities, and overall project or customer context - Act as the primary point of coordination between customers, internal teams, and external partners - Promote a strong team-based approach to opportunity execution and customer support Business Performance and Discipline - Meet or exceed annual bookings, sales, and gross profit targets - Maintain accurate customer, contact, opportunity, and competitive intelligence within CRM - Support collections, warranty resolution, and issue escalation as required to protect customer relationships and business outcomes Knowledge and skills required for the role: - University Undergraduate Degree in Engineering or Business - 7+ years of combined experience in a sales-related role with proven account management success - 2-5 years of experience with Account Planning and complete sales cycle execution (initial call, technology selection, negotiation, and final PO) - 7+ years of combined experience in technical sales; understanding of process control equipment is beneficial but not essential - Strategic Account Development and account planning - Knowledge of Richardson Sprint Selling methodologies would be an asset - Comfort with long sales cycles - Knowledge of current market conditions and trends - Experience with Customer Relationship Management (CRM) software - Ability to develop and maintain customer relationships - Works effectively in a team environment - Ability to effectively communicate at all levels - Strong Sales and Business Acumen What we give YOU! - Flexible working schedules, including remote work programs - A competitive compensation package, with RRSP-matching - Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care) - A culture that promotes healthy work-life balance with above-market paid time off - A structured training and development program and opportunities for continuous learning - Access to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and support - Opportunity to participate in an award-winning wellness program! Commitment to Diversity Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities. If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs. How We Review Applications AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team. Existing Vacancy This posting is for an existing vacancy that our team is actively recruiting for. #LPCLP