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The #1 pipeline generation platform for revenue teams that use Salesforce
Success Architect
Location
United States
Posted
75 days ago
Salary
$130K - $150K / year
Seniority
Senior
Job Description
Success Architect
Qualified
• Own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers • Live on the cutting edge of the next generation of sales and marketing technology • Work with customers to transform their sales and marketing processes to leverage conversational marketing • Deliver and lead customers through the Qualified Implementation Framework • Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products • Document technical requirements to implement a Qualified Data Model aligned to customers' business objectives • Establish a deep consultative relationship with various client business units • Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products • Conduct Quarterly Business Reviews with key stakeholders • Identify successful customers and work with Marketing to turn them into advocates with case studies and testimonials • Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap • Execute analysis of customer health score to achieve renewal targets
Job Requirements
- 3+ years of Mid Market/Enterprise software experience
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Deep working knowledge of Salesforce CRM
- Working knowledge of marketing automation systems
- Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Must be willing to work in a fast-paced startup environment with multiple roles
- You possess a bachelor's degree
- Passion for making customers successful with software solutions
Benefits
- Offers Bonus
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