Our Implementation team plays a key role in onboarding seamlessly new customers: they are working cross departments (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into the set-up and configuration of the 360Learning platform. You will manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support. You will drive project management, define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s) and 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. In addition, you will follow your customers' portfolio along their contract to increase product adoption, as well as to deliver Solutions complementary to the Product like platform audits. Within 1 month, you will: - Become a Trello expert through our onboarding process - Understand our product offering through training - Master our platform and be able to support clients on basic requests through ticketing Within 3 months, you will: - Start to onboard your own new clients: - Drive project management in order to ensure successful platform deployment from kick-off meeting, regular touchpoints until handover to support - Host functional and technical workshops with clients to support them in their platform customization and structuring Within 6 months, you will: - Ensure the smooth 360Learning platform deployment for new clients - Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform into their technical environment & troubleshooting - Be able to pitch the value of the 360Learning platform - Develop repeatable and scalable processes to improve project quality and delivery Within 12 months, you will: - Onboard another Solution Deployment Manager - Contribute to our knowledge base to share best practices and lessons learned - Work with our partner ecosystem to strengthen the services proposed to our clients The Skills Set - Minimum 4 years professional consulting experience, preferably in a customer facing role (Technical consultant, Technical Account Manager, Technical Project Manager, Implementation Project manager or Pre-sales Consultant) - Previous deployment experience of SaaS products, ideally HR related - Project management skills - Understanding and experience working with APIs, SSO configuration & troubleshooting - Solution-oriented, client-first mindset in everything you do - Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders - Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations - Native German proficiency, very good English proficiency (level B2) - Enthusiasm for our culture: https://bit.ly/Convexity_360L Interview Process - Phone Screen with our Talent Acquisition Manager - Discovery Meeting with Solution Deployment Manager Coach - Case Study with the Coach and a Solution Deployment Manager - Clarification Meeting with a future team colleague - Culture Fit Meeting with our Chief HR Officer - Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC What We Offer - Compensation: Package includes base salary, a variable component and equity 📈 - Benefits: Work From Home perks, medical insurance, 1 month parental leave for the second parent. - Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 - Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact - Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 - Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 #LI-JS Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.Job Summary The Rapid Access Team Template Specialist will primarily engage with multidisciplinary teams, including physician and their support staff, provider templates, scheduling and associated clinical workflows. Rapid Access Team Template Specialist will create, support and configure our workflows and software. Initiate and lead people through the process and manage change, ultimately transforming our customer, provider and employee experience allowing BSMH to provide excellent healthcare across the ministry. The Rapid Access Team Template Specialist participates in the development and design templates(s), redesign of sub-optimal workflows and the development of standardized SOPs for which the incumbent is responsible and is required to gain an in-depth knowledge of the application(s). The Rapid Access Team Template Specialist will apply creativity and problem-solving skills to discover and design solutions for a broad array of issues, from configurations improving efficiency and patient access to optimizations and software upgrades. ***This is a remote (work from home) opportunity. Essential Functions - A SME on the functionality, maintenance and support of EPIC Cadence templates. - Acts as a SME resource to ensure that the Epic workflows reflect the clinical workflows to ensure ease of use for the clinical teams serving our patients and ensures the Quadruple Aim is achieved. - Expertise with workflow analysis and design. Can analyze workflow and offer suggestions or solutions into any client, department, or market. Understands integration with other applications and can offer feedback to areas outside their application team. - Assess and collaborate on system workflows in order to maintain optimal end user experience. Support of informatics and market – lead workgroups to identify, recommend and own template scope of work. - Maintenance in technical environments, production and non-production, adherence to client and BSMH standards for quality. - Lead in delivery of communications plan and education of all stakeholders. - Lead in delivery of training and education to various audiences, including coordination with training team and end user sponsors for relevant content and delivery mechanism - SME with best practice workflows. Identifies when there is no standard and works to unify users or departments to agree on best practices. - Proactive in identifying, initiating and implementing strategies to improve client performance and end user satisfaction. - Identifies, Initiates and implements continuous process improvement projects focused on customer service, patient, provider and employees, ways to integrate customer service initiatives in the system. Facilitates discussion with appropriate stakeholders to prioritize enhancements and develop timelines for implementation. - Quickly and accurately assesses the root issue behind a problem and prepares a concise leadership summary describing the issue and potential solutions along with a recommended path to proceed. - Able to independently lead a team of individuals to address a problem area including establishment of timelines, end user communication, leadership communication, and management of other teams. - Able to own highly integrated issues and to pull people together as necessary to address. - Creates and maintains documentation on template best practice workflows for use in future Medical Group engagements. - Creates and maintains client-facing documentation as a part of client engagements, such as decision and SBARD documents. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Employment Qualifications Minimum Years and Type of Experience Epic Cadence Certification, or 2 years’ experience in a scheduling capacity or practice manager within an Optimized BSMH department. Licensure/Certification Epic Cadence Certification - not required at time of hire but will be required within first 90 days of employment. Education Bachelor's Degree, or Combination of post-secondary education and experience in lieu of a degree. Other Knowledge, Skills and Abilities Required Customer Service As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

- Elsevier, Inc. - Senior Quality Test Engineer II - 3251 Riverport Lane, Maryland Heights, MO 63043 JOB DESCRIPTION: - Lead and coordinate software testing efforts to ensure the timely delivery of high-quality products. Define and implement QA strategies, processes, and quality management systems. Plan, develop, and execute test plans, test cases, and test scripts for applications and databases. Oversee end-to-end service delivery, including ideation, requirements, design, development, and testing. Facilitate Scrum ceremonies and manage project tasks like estimations, timelines. Review deliverables for quality and consistency; manage project plans, schedules, and risks using tools like JIRA. Collaborate across teams to improve testing efficiency, implement automation, and maintain test environments. Analyze and resolve issues through root cause investigation; ensure alignment with business and technical requirements. Evaluate tools and implement cost-effective solutions to enhance testing capabilities. Support performance and automation testing initiatives across the organization. Remain adaptable to shifting priorities. Perform other duties as needed. REQUIREMENTS: - Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Electronic Engineering, Information Technology, or a related field required. - 3 years of experience in job offered or related occupations required. - Also required is: 3 years of experience: using Scrum testing and/or Incremental & Iterative methodologies to test software applications; implementing automation architecture and developing high-level use cases by leveraging and creating unit test accelerators, as well as utilizing testing frameworks including Cypress, Jasmine, or similar tools; testing and deploying TDD (Test-Driven Development) and BDD (Behavior-Driven Development) frameworks; in automation testing utilizing a diverse range of technologies, tools, and programming languages including Java, JavaScript, Python, and Database technologies like PostgreSQL or similar; using Docker for containerization and Jenkins for continuous integration and deployment; and using web server technologies including Tomcat, WebLogic, Jetty, or similar web servers, and other related tools. - Employee reports to Elsevier, Inc. office in Maryland Heights, MO, but may telecommute from any location within the U.S. - Experience can be concurrent. SALARY RANGE FOR REQ# R111456 : - $124,388.50 to $132,800/year + standard company benefits - This salary range is specifically for REQ# R111456. Salary range listed below is general and covers all similar positions in the area and should not be considered for this specific position. HOW TO APPLY: - Interested candidates should send email to ResumesICT@RELX.com and reference job code: R111456 #LI-DNI #IND-DNS #ICT U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

JOB SUMMARY The Triage Nurse Support is a multirole containing administrative responsibilities with some clinical coverage if/as needed. This is a support role with leadership potential. The position will include the following: Perform all necessary home health/hospice workflow clinical tasks for multi-site locations to ensure the timely review, edit and flow of tasks within HCHB for all disciplines on the home health/hospice team. This role is responsible for completing workflow as delegated by the Director of Clinical Services or Executive Director. Responsible for ensuring that patient care is coordinated and managed appropriately and ensures that care and services are delivered appropriately and for the supervision of clinical personnel. Plans, organizes and directs home health/hospice care and is experienced in nursing with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities and coordinates the team. This position is also responsible for helping to analyze data integrity and consistency of OASIS documentation and assessment processes. DUTIES & RESPONSIBILITIES Workflow: - Review home health/hospice Start of Care Evaluation - Review and verify admission entry and create visits with frequencies. - Review and verify all Initial Plans of Care to ensure adherence to written specifications. - Review, edit and lock all Hospice Item Sets (HIS) upon admission and discharge. - Create all Certificates of Terminal Illness (CTI) - Review, edit and approve all Recertifications. - Review and approve all physician’s orders. - Monitor and verify all visit coordination notes. - Ensure Recertification/Discharge decision workflow is processed timely. - Utilize current technology to fulfill job functions. - In conjunction with the Scheduler and Director of Clinical Services and/or Clinical Supervisor is responsible for the day-to-day workflow necessary to get visits/orders processed - Scheduling of prn visits, and visit change requests needed during normal work hours - Order review and approval including, but not limited to, wording, format, calendaring, medications, and notifications to clinicians - Add-On Evaluation processing and notification to clinicians - SOC, ROC, Recertification Workflow (Evaluation Documentation) - Discharge/Transfer to Inpatient Facility Workflow (Review Assessment Data) - Physician Communications. - Wound score deviation workflow. Will collaborate with Branch Director and/or Clinical Supervisor for follow-up with clinicians and facilitate training, as needed. - Vital Sign alert workflow. Will collaborate with Branch Director and/or Clinical Supervisor for follow-up with clinicians and facilitate training, as needed. - Participates in QI/QAPI activities as assigned by the Director of Clinical Services and/or Director of Quality. - Coordinates with Branch Leadership to identify and address trends that have the potential to effect agency compliance with State and Federal regulations. - Communicates with physician’s and/or clinical offices regarding patient’s needs and reports any changes in patient’s conditions; obtain/receive physician orders as required. - Reviews patient's medical diagnosis, procedures, medications, and clinical course. - Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care. - Consults with appropriate clinical staff to clarify any data integrity issues and works with clinician to make appropriate corrections per organization policy. - Reviews visit utilization for appropriateness of care guidelines and patient condition; reports potential financial losses and/or underutilization to the clinical manager/designee. - Assists with other chart audit activities as assigned. - Additional workflow as deemed appropriate by Director of Clinical Services and/or Executive Director Triage: - Completes initial, comprehensive and ongoing assessments of patient and family to determine home health/hospice needs via phone. - Coordinates patient care and assigns visits, calls and admissions to the team. - Provides professional nursing care by utilizing all elements of the nursing process. - Assesses and evaluates patient’s status by; writing and initiating plan of care, regularly re-evaluating patient and family/caregiver needs participating in revising the plan of care as necessary. - Uses health assessment data to determine nursing diagnosis. - Develops a care plan that establishes goals, based on nursing diagnosis and incorporating palliative nursing actions. Includes the patient and the family in the planning process. - Initiates appropriate preventative and rehabilitative nursing procedures. - Counsels the patient and family in nursing and related needs. - Provides health care instructions to the patient as appropriate per assessment and plan. - Assists the patient with the activities of daily living and facilitates the patient’s efforts toward self-sufficiency and optional comfort care. - Completes, maintains and submits accurate and relevant clinical notes regarding patient’s condition and care given. Records pain/symptom management changes/outcomes as appropriate. - Communicates with physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physician’s orders as required. - Communicates with community heath related persons to coordinate the care plan. - Teaches the patient and family/caregiver self-care techniques as appropriate. Provides medication, diet and other instructions as ordered by the physician and families/caregivers. Works in concert with the interdisciplinary group. - Provides and maintains a safe environment for the patient. - Assists the patient and family/caregiver and other team members in providing continuity of care. - Works in cooperation with the family/caregivers and hospice Interdisciplinary group members to meet the emotional needs of the patient and the family/caregiver. - Ensures that arrangements for equipment and other necessary items and services are available. - Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing compliance with federal and state regulations and organization policy. OASIS Review & Coding: - Utilizes OASIS variation or alert reports when reviewing OASIS data. - Consults with appropriate clinical staff to clarify any data integrity issues and works with clinician to make appropriate corrections per organization policy. - Reviews visit utilization for appropriateness of care guidelines and patient condition; reports potential financial losses and/or underutilization to the clinical manager/designee. - Notifies OASIS Review Nurse and Agency Managers of problematic trends as a result of OASIS review. - Participates in Quality Improvement and Corporate Compliance activities as assigned. - Assists with other chart audit activities as assigned. - Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) - Education: Graduate of an accredited school of nursing. - Credentials: Current RN License with Washington and Idaho state (Compact license considered). Bachelors in Nursing preferred. Certification in Hospice desired. A current CPR Certification, Valid Driver’s License and auto insurance. - Experience: Home Health experience required. Hospice experience desired. - Skills: All nursing functions, written and oral communication skills, sympathetic attitude, customer services/relations, ability to work with dying patients, organizational and diplomacy. - 1-2 years of experience of home health clinical or billing experience required. - Working knowledge of OASIS and OASIS certification (COS-C) preferred. - Knowledge of federal regulations and state licensure requirements. - Working knowledge of computer systems. - Possess and maintains current CPR certification. - Licensed driver with automobile that is in good working order and insured in accordance with organization requirements. - Technical aptitude to use a hand held electronic device to perform documentation, send/receive email, and perform other tasks using the Internet, word processing software, and other programs. - Demonstrates excellent observation, problem solving, verbal and written communications; nursing skills per competency checklist. - Shows ability to organize, multitask and prioritize workload independently. - Detail oriented and able to work with minimal supervision. *Though this position is located in Spokane, WA, we are willing to consider remote for the qualified candidate. Benefits: Medical, Dental, Vision, 401k Plan Options, Employee Assistance Program, etc. Salary: $70,000-$90,000 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.