• Use your observability background to help scale our existing tools to new heights as we continue to grow the platform. • Enhance our existing automation for scaling our infrastructure and improve the development experience. • Play a key role in continuing to diversify and scale our platform across additional regions. • Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities. • Provide platform support to all of engineering, using data-driven decision-making. • Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction • Help us design and implement improvements to our elastic multi-regional storage platform. • Drive platform improvements to enhance reliability and efficiency

Job Title: Infrastructure Automation Engineer (PowerShell, DSC & DevOps) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futuresCSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources/configurations, and CI/CD pipelines in Azure DevOps/GitHub for hybrid and cloud environments. Key Responsibilities: - Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use. - Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get/Test/Set; LCM troubleshooting; drift detection and remediation). - Build and operate CI/CD pipelines for infrastructure automation using Azure DevOps and/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion). - Work effectively in and with open-source projects and communities (fork/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene). - Troubleshoot complex PowerShell/DSC issues end-to-end (VS Code debugging, logging/telemetry, remoting, authentication, runspaces, and execution policy constraints). - Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops/advisory and hands-on implementation. - Create high-quality engineering documentation (Markdown) and handover materials; coach peers/partners to ramp up on the solution assets. Technical Expertise: Must-have / minimum qualifications - Strong software-engineering background in infrastructure automation using PowerShell (advanced functions, modules, classes, error handling, performance, and maintainability). Experience with C# for infrastructure tooling is highly valuable. - Deep Git + platform skills: proven hands-on experience with GitHub and/or Azure DevOps (branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases). - DSC engineering experience: authoring and operating DSC resources/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3/DSC CLI concepts. - Code quality: Pester testing strategy (unit/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates. - Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue/PR workflows. - Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates/PKI, networking basics), sufficient to automate and troubleshoot them. - Microsoft365DSC (preferred) or demonstrable ability to ramp up quickly with prior DSC module/resource development. - Customer-facing delivery: ability to run technical workshops, capture requirements, propose an architecture, and deliver/hand over automation assets in a structured way. Nice-to-have skills - Strong hands-on experience with Azure DevOps Pipelines and/or GitHub Actions for IaC and configuration pipelines (release strategies, approvals, environments). - Hybrid/on-prem platform experience relevant to DSC-driven deployments (e.g., Hyper-V, Azure Local, Windows Server failover clustering, offline/air-gapped environments). - Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell. - Experience with configuration data and templating approaches (YAML/JSON/PSD1), plus packaging/distribution (PowerShell Gallery or internal feeds). - Experience mentoring/ramping up peers or partners on PowerShell/DSC and codebase onboarding. Relevant Certifications - Microsoft Certified Azure Developer Associate (AZ-204) - DevOps Engineer Expert (AZ-400) - Power Platform Developer Associate (PL-400) - Power Platform Solution Architect Expert (PL-600) - Azure AI Engineer Associate (AI-102) - GitHub Foundations Certification - GitHub Administration Certification - GitHub Actions Certification - GitHub Advanced Security Certification #LI-Remote #Germany Location: DEU Work-at-Home Language Requirements: Time Type: Full time

About Scrunch Scrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About the Role We're looking for a senior Infrastructure Engineer to join our team. This is a high-ownership role responsible for designing, building, and operating the foundational systems that power Scrunch's platform – from cloud infrastructure and developer tooling all the way to observability and reliability. Infrastructure at Scrunch is business-critical: our customers depend on it, and you'll have real impact shaping how we scale. What We're Looking For: For this role, we'd like to see candidates that: - Have experience working in a high-velocity software development organization. - Have experience designing, building, and operating cloud services at scale, preferably on GCP. - Have deployed and operated edge compute functions, and understand when it makes sense to run logic at the edge versus further back in the stack. - Can treat infrastructure like software versioned, tested, and deployed through automation rather than one-off console clicks. Experience with Terraform or similar IaC tools is a plus. - Posses a solid understanding of database performance and scaling patterns, and have hands-on experience identifying bottlenecks and addressing them before they become outages. - Familiarity with workflow orchestration tools or job queue systems such as Prefect, Airflow, Temporal, Inngest, or similar, and are comfortable designing reliable, retryable async pipelines. - Have a strong foundation in building observable systems, including structured logging, distributed tracing, metrics dashboards, and alerting. - Are comfortable writing production-quality code (we mostly use python) and approach infrastructure work with a software engineering mindset. Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Administer and maintain AWS and/or Azure environments, including day-to-day operations of virtual machines, networking, and storage • Manage VPCs, subnets, routing tables, security groups, NACLs, and private networking constructs • Deploy, maintain, and optimize EC2 instances, RDS, S3, IAM, KMS, Secrets Manager, and CloudTrail • Build and manage hardened VM images (AMIs / golden images) for consistent, repeatable deployments • Implement and support high availability, auto-scaling, and disaster recovery configurations • Design and maintain infrastructure using Terraform, including modular design, remote state management, and workspace strategies • Identify and implement automation opportunities to reduce manual operational overhead and improve team velocity