• Set the long-term technical vision for a platform used by 11M+ users • Shape the architecture of Panopto’s high-scale video platform • Guide engineering teams through complex technical challenges • Ensure systems remain reliable, scalable, and modern • Collaborate closely with feature teams to implement architectural patterns • Conduct design reviews and troubleshoot critical system bottlenecks

• Develop and maintain secure backend services using C# 9, .NET 8, and SQL Server • Apply best practices in dependency injection, authentication, and SSO integration • Optimize database queries and manage relational schema in SQL Server • Build and maintain Integrations with 3rd party services • Participate in code reviews, testing, and agile development processes • Collaborate with product managers and designers to shape user experiences

• Design, develop and maintain high-quality software solutions that support business and customer needs • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors • Exercise judgment within defined procedures and practices to determine appropriate action • Build productive working relationships internally and externally • Work in collaboration with colleagues within the organization to identify best solutions/ approaches • Assist with estimations for software solutions’ development and support • Responsible for analysis, development, and user acceptance testing • Performs analysis, design, development, testing, implementation, and deployment • Required to interface with internal/external customers, as needed to refine requirements and deliver within provided estimations • Performs database administration in terms of modifications to the structure, ensuring encryption of sensitive data, manipulating and cleansing data as appropriate • Contributes and participates in test plans and performs unit level testing • Develops interfaces between company and client information systems • Resolves technical problems pertaining to the use of existing information • Authors technical documentation supporting the software solutions and processes • Will be required to work flexibly as and when the business requires • Ensure all work assignments, change requests and issues are logged appropriately • Continuously evaluates and discovers new technology solutions • Participate in the full life cycle of the project through to delivery while complying with requirements and development best practices • Communicate a solid understanding of project scope, strategy and work required to achieve objectives • Coordinate with team to ensure project is planned, executed and delivered according to project timelines • Participate in meetings with the internal team to ensure that work performed aligns with business needs and priorities • Review and analyze application effectiveness and efficiency, identify and manage potential change and guide and coach teammates to improve the process, resolve issues and minimize risk • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA) • Provide on-call and after- hours coverage, as necessary

• Provide IT consulting services • Modernize and maximize client investments in enterprise applications • Work with a team across business lines to deliver scalable solutions