Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Program Delivery and Execution Job Qualifications: Skills: Help Desk Support, Microsoft Office, Standard Operating Procedure (SOP)Certifications: NoneExperience: 3 + years of related experienceUS Citizenship Required: No Job Description: Position Description: GDIT is hiring a Project Analyst to support project management, change management, user management, and help coordinate development and O&M tasks. The Project Analyst will be responsible for resolving/triaging reported technical issues, performing fixes, and managing small technical projects. Position Duties: - Support Project Managers and Business Analysts with project management tasks to ensure alignment with user needs and requirements. - Attend and help organize change management meetings and reviews, and assist in assessments and user notification, and track implementation. - Support IT governance processes and gate reviews. - Lead SCRUM meetings when needed and help identify blockers and solutions. - Provide responsive, consistent, and reliable support to a customer base that provides mission critical support. - Provide Tier 2 support for customer support requests and escalate to development and operations teams when appropriate. - Log all support requests from phone calls, emails, and walkups into designated Service Console. - Troubleshoot end user issues across designated platforms, triaging to identified resolver groups as needed. Work effectively with cross-functional teams to identify and resolve issues. - Implement various projects, develop work plans, and ensure timely completion as required. - Manage business applications and provide support to end users of designated systems. Perform system administration and user management tasks such as resolving access issues, processing name changes, and updating email information to facilitate system access. - Other projects as assigned. Qualifications: - Requires a BA/BS in computer science or related field with at least 3 years of related experience. - Knowledge of System Development Life Cycle (SDLC) - Knowledge and experience in IT project management and methodologies, including Agile/SCRUM. - Experience utilizing a Customer Relationship Management system (Salesforce, ServiceNow, etc.). Salesforce admin experience preferred. - Robust customer service skills are required. - Strong analytical and problem-solving skills. - Exceptional attention to detail and ability to navigate approved processes in documenting all support requests from help desk inquiries, providing appropriate and timely resolution to end users - Strong interpersonal skills for communicating with internal and external personnel of all levels. - Ability to multi-task and work independently with minimal supervision and in collaboration with cross functional teams to identify and resolve complex issues. - Ability to keep sensitive information protected. Additional Requirements: - This position requires an existing T4 Public Trust or the ability to obtain one. - Position is 100% remote and may require occasional travel to Washington, DC. The likely salary range for this position is $72,877 - $98,599. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

• Own project scope and contract alignment, ensuring a clear understanding of deliverables and helping resolve scope or delivery challenges as they arise • Lead project planning and roadmap development, translating architecture and technical requirements into actionable timelines and milestones • Serve as the central coordination point for delivery, managing dependencies, risks, and weekly project reporting • Present project updates, insights, and recommendations to stakeholders • Work closely with the engineering team to understand system architecture, data flows, and development workflows (e.g., Jira, GitHub) • Build strong relationships with client stakeholders and decision-makers to ensure alignment and long-term success • Build strong relationships with internal teams, the broader DevDocs ecosystem, and client stakeholders to ensure alignment, trust, and long-term success • Continuously improve the systems we use to track work, communicate progress, and keep projects moving smoothly

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role provides an exciting opportunity to lead complex, customer-facing integration projects from kickoff to go-live in a fast-paced, technology-driven environment. As Integration Project Manager, you will own end-to-end project delivery, coordinating across Engineering, Operations, Procurement, and Support teams while maintaining clear communication with customers. You will manage schedules, dependencies, risks, and materials to ensure projects are delivered on time, on scope, and to quality standards. This position requires a balance of technical understanding, organizational skill, and client-focused collaboration, with the ability to proactively address issues and continuously improve processes. You will serve as the central point of contact for customers, driving satisfaction and building trust through transparent updates and successful project outcomes. The role is ideal for a detail-oriented, highly organized professional who thrives on managing multiple projects simultaneously and driving cross-functional alignment. - Lead customer-facing integration projects from kickoff to go-live, maintaining strong relationships and clear communication. - Own project scope, timelines, milestones, and deliverables, aligning expectations with customer requirements and contractual agreements. - Develop and maintain detailed project plans, track dependencies, and monitor progress to ensure timely completion. - Coordinate cross-functional internal teams including Engineering, Operations, Procurement, Logistics, and Support to ensure smooth execution. - Identify risks, issues, and blockers early, implement mitigation strategies, and escalate as needed. - Manage procurement of required parts, components, and services, resolving vendor and fulfillment issues proactively. - Document project outcomes, lessons learned, and customer feedback to support continuous improvement. Qualifications - 3–7+ years of project management experience, preferably in technical, integration, or customer-facing projects. - Proven track record of end-to-end project delivery with accountability for timelines, coordination, and customer satisfaction. - Strong cross-functional coordination skills in execution-driven environments. - Familiarity with procurement processes, vendor management, and ordering components for technical projects. - Working knowledge of project management methodologies (Agile, Waterfall, or hybrid) and tools such as Jira, Asana, Smartsheet, or Microsoft Project. - Excellent written and verbal communication skills, capable of translating technical information for non-technical audiences. - Highly organized, detail-oriented, and able to manage multiple concurrent projects effectively. - Project management certifications (PMP, CAPM, CSM) and technical aptitude in integration-related domains are a plus. Benefits - Competitive salary range of $90,000 - $150,000, depending on experience. - Employee Stock Options for all full-time employees. - Paid time off and flexible vacation policy. - Medical, dental, and vision insurance. - Life and disability insurance coverage. - 401(k) retirement plan. - Opportunities for professional growth and process improvement in a collaborative environment. Company Description

Technical Project Manager About the Company DevDocs is a fully remote company that hires developers to build documentation and docs tooling for clients like Qualcomm, American Express, and C3 AI. We don't hire writers, and we don't just crank out docs: our close-knit team is full of technical experts who can deeply understand a client's products, consult on their problems, then design tools and systems to automate their docs processes (and write the most important docs). We’re looking for a Technical Project Manager who enjoys bringing clarity to complex technical work. In this role, you’ll help turn architecture and ideas into coordinated execution, ensuring projects move forward thoughtfully and teams stay aligned. Rather than simply pushing timelines, the TPM helps teams understand where work is getting stuck, surfaces risks early, and improves the systems we use to plan and deliver meaningful work. Key Responsibilities - Own project scope and contract alignment, ensuring a clear understanding of deliverables and helping resolve scope or delivery challenges as they arise - Lead project planning and roadmap development, translating architecture and technical requirements into actionable timelines and milestones - Serve as the central coordination point for delivery, managing dependencies, risks, and weekly project reporting - Present project updates, insights, and recommendations to stakeholders - Work closely with the engineering team to understand system architecture, data flows, and development workflows (e.g., Jira, GitHub) - Build strong relationships with client stakeholders and decision-makers to ensure alignment and long-term success - Build strong relationships with internal teams, the broader DevDocs ecosystem, and client stakeholders to ensure alignment, trust, and long-term success - Continuously improve the systems we use to track work, communicate progress, and keep projects moving smoothly