• Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients. • You will lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless. • Collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training. • Work with our onboarding team and clients to organize and run kick-off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients. • Support project review calls (internal and external), coordinating and delivering on the project streams. • Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively. • Maintain detailed project documentation, including project plans, status reports, and process documentation. • Define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable. • Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. • Act as the point of contact for all payroll project matters for the client. • Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. • Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies. • Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery. • Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner. • Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes. • Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security. • Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system. • Implement change management strategies to ensure a seamless transition for employees and HR teams.

• Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization. • Guide growth. Create a plan that outlines the customer’s goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary. • Build champions. Cultivate customer champions and grow their Fieldguide knowledge. • Advocate for the customer. Be the link between the customer and Fieldguide’s Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations. • Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them. • Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time.

Role Description Procuramos Consultor de Implementação que queira aprender e transformar sua carreira. Modalidade de Trabalho: Atuação em formato 100% remoto de 13:00 às 22:00 (TER/SAB) - Prestação de serviços de apoio no decorrer do projeto e antes da produção. - Serviços que envolvam compromisso, tanto como indivíduo e como membro da equipe. - Capacidade de execução e conhecimento que se apliquem com relação ao cargo. - Gerenciar banco de dados, aplicativos básicos e conhecimento de tecnologia web. - Experiência específica na aplicação de soluções e integrações de sistemas. - Atendimento a chamados de Nível N2, construção de treinamento, repasse de conhecimento e sugestão de melhoria em processos. Qualifications - Formação de ensino superior cursando; - Conhecimento em Processos de Compras; - Domínio em Cotações, Pedidos (PO), Contratos e Requisições. - Gestão de Materiais; - Experiência com MIGO (Entradas/Saídas), transferência entre depósitos, inventário físico e gestão de estoques. - Conhecimento profundo em Tax Determinations (J1BTAX) e o fluxo de documentos fiscais brasileiros. - Debug Básico: Capacidade de realizar debug funcional para identificar erros em códigos ABAP ou encontrar User Exits e BADIs. Benefits - Flexibilidade de trabalho, promovendo o equilíbrio entre sua vida pessoal e profissional. - Desenvolvimento profissional e evolução constante das suas competências, sempre de acordo com os seus interesses. - Um ambiente colaborativo, diverso e inovador, que incentiva o trabalho em equipe. - SONDA Academy: uma plataforma de aprendizado que busca maximizar seu desenvolvimento profissional. - Trabalho híbrido com jornadas presenciais e de teletrabalho. - SONDA Wellness, um programa que busca apoiá-lo no equilíbrio da sua vida pessoal e profissional. - E muito mais! Company Description Na SONDA você terá uma experiência de trabalho com diversas oportunidades de desenvolvimento pessoal e profissional. Um excelente lugar para aprender e contribuir para melhorar a qualidade de vida das pessoas por meio da tecnologia. Na SONDA estamos comprometidos com a diversidade. Promovemos um ambiente inclusivo, garantindo que os talentos possam trabalhar em um ambiente positivo que os convide a desenvolver sua carreira profissional com igualdade de oportunidades.

• Focus on driving operational improvement at our customers (requires up to 20% travel) through our products - you will understand the unique operational needs of each of your customers, evangelize the products, build/run analytics on customer operations and performance, and work with fellow product implementation and customer success team members, marketing and sales to ensure that our products are making our customers successful • Communicate technical requirements and ensure that customer IT and process teams clearly understand the data and setup needs for our product, iQueue for Infusion Centers, (as well as the transfer mechanisms) and coordinate required security and other audits • Independently manage customer implementations/expansions. Leverage project management and coordination to align internal and external stakeholders on timelines and expectations • Facilitate analytically intense processes involving gathering data from sometimes disparate systems, exploring these data sets for abnormalities and preprocessing this data for deeper use and analysis • In concert with the data onboarding team, work with customers to integrate their Electronic Healthcare Records (EHR) data into our software • Utilize business intelligence tools to correctly map the customer EHR fields utilized by our software for scheduling optimization • Assign and monitor key metrics during implementations • Perform quality control in after action reviews and work to continuously improve our internal project management plans for future projects • Establish and maintain strong relationships with key customer contacts • Conduct training and data troubleshooting support • Monitor customer operations and operational outcomes by using internal tools and customer calls, verify that the product is working well on customer sites, and proactively solve problems • Help refine vision and strategy, educating inbound product managers and other functional groups on your customers’ stories and pain points and contributing detailed feature ideas to the product roadmap • Work with marketing on producing case studies, customer videos, etc. and help sales close deals as needed in the capacity of a subject matter expert