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Five9 logo
Five9

Helping Companies Bring Joy to CX.

Senior DevOps Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2001H1B SponsorCompany SiteLinkedIn

Location

India

Posted

82 days ago

Salary

0

Seniority

Senior

Job Description

Senior DevOps Engineer

Five9

• Design, implement, and automate components of large-scale distributed cloud systems. • Implement and support PAM solutions primarily on OpenStack, ensuring secure and reliable access management. • Build tools, automation, and workflows to improve availability, scalability, latency, and operational efficiency. • Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment. • Monitor production and development environments and implement preventive and corrective measures to ensure platform reliability. • Participate in incident response, debugging, and root cause analysis for production issues. • Collaborate across teams to deliver consistent and reliable solutions aligned with. • Document designs, operational procedures, and troubleshooting guides clearly and effectively. • Contribute to improvements in reliability metrics such as availability, MTTD, and MTTR.

Job Requirements

  • 5–7+ years of experience in software engineering, cloud platform engineering, DevOps, or production operations.
  • 3+ years of hands-on experience supporting systems, debugging production issues, and working with networking concepts.
  • 3+ years of public cloud experience (OpenStack, AWS, or GCP), with OpenStack experience preferred.
  • Experience implementing and supporting security or access management solutions, including PAM.
  • Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
  • Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
  • Experience with CI/CD pipelines and Git-based workflows (e.g., GitLab).
  • Strong troubleshooting skills across applications, infrastructure, and cloud services.
  • Candidates must demonstrate solid experience with Linux environments, including system administration, scripting, and performance troubleshooting.
  • Excellent problem-solving, analytical, and collaboration skills.
  • Strong written and verbal communication skills.
  • BS in Computer Science or equivalent practical experience.

Benefits

  • Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

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