Role Description The Executive Assistant / Operations Assistant will provide day-to-day administrative and operational support to leadership. - Assist with bookkeeping coordination, including preparing and organizing financial information. - Support payroll coordination and time tracking to ensure accuracy of employee records. - Create and manage invoices and quotes for clients. - Track and manage inventory and operational supplies. - Maintain and update information across multiple systems including Xero, Tradify, and time tracking platforms. - Coordinate scheduling, task tracking, and operational follow-ups. - Communicate with customers regarding scheduling, invoices, and general service inquiries. - Monitor tasks and workflows to ensure items are completed and followed up on. - Help improve internal organization and processes as the company continues to grow. Qualifications - Previous experience as an Administrative Assistant, Executive Assistant, or Operations Assistant preferred. - Experience with invoicing, scheduling, and customer communication. - Comfortable working with multiple software systems and learning new tools quickly. - Experience with Xero, Tradify, or similar accounting/operations platforms is a plus. - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills. - Highly proactive, detail-oriented, and reliable. - Ability to identify tasks that require follow-up and take initiative without being prompted. - Experience supporting a service-based company is preferred. - Comfortable working U.S. hours. Requirements - Full-Time, Remote Work. - Working Hours: US Hours (9am-5pm EST). Benefits - Remote work from home. Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Manage and maintain the executive’s calendar, including scheduling, rescheduling, and protecting focus time • Monitor email communications and flag time-sensitive messages • Draft responses to routine emails for review and approval • Prepare agendas and materials for meetings • Take notes during meetings and track action items • Send follow-up summaries and ensure tasks are completed • Track action items, deadlines, and priorities across multiple projects • Organize tasks within project management systems • Help ensure commitments and deadlines are not missed • Maintain internal documentation, SOPs, and process guides • Organize shared drives and internal resources • Create and update internal forms, checklists, and documentation • Draft internal announcements or communications when needed • Assist with organizing staff initiatives and internal updates • Track key metrics and maintain operational notes or idea lists

• Manage calendars, schedule meetings, and coordinate appointments • Handle email communication and respond to client inquiries • Make follow-up calls to prospects and existing clients • Update and maintain records in Zoho CRM • Assist with invoice creation and payment tracking in Zoho Books • Prepare reports and maintain data in Excel or Google Sheets • Support recruitment coordination (scheduling interviews, follow-ups) • Coordinate with internal teams for task tracking and updates • Maintain organized digital files and documentation

• Performs a variety of administrative and clerical tasks • Provides financial and human resources administration • Professional support to one or more Managers and their direct reports • Provides subject matter expertise and advice for assigned strategic initiatives • Builds effective relationships with internal/external stakeholders • Collects and analyzes data to provide insights • Leads the planning and implementing department events • Dispatch meeting invitations and arrange meeting resources • Ensures business reports, forms, and documentation are readily available