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VP of Client Delivery

Location

Japan

Posted

98 days ago

Salary

0

Seniority

Lead

Postgraduate DegreeEnglish

Job Description

VP of Client Delivery

Inizio

• Work closely with the President of Global Operations and the operations team to identify best practices and aligning on processes, standards, and systems to drive efficiency throughout the organization and ensure that operational efficiency measures are implemented. • Work closely with the Global Client Partnership team and alongside the project delivery teams to manage client relationships, specifically with respect to ensuring client satisfaction and operational quality of projects. • Lead project delivery when Project Directors and Project Managers have their capacity challenges. Project delivery includes following items: Brand Proforma Interrogation and Hypothesis generation, Workbook sense checking with client, Project Brief/Debrief – preparation before and refinement of the hypothesis afterwards, Final Presentation. • Provide operational leadership, direction and guidance to the Project Management, Analysis and Field operation teams. • Contribute to P&L management with the President of Japan, attending quarterly business reviews and monthly Japan team meetings. • Work closely with the President of Japan on the annual forecasting and business planning processes.

Job Requirements

  • In house Pharma Sales Management, Marketing Management, Business Unit Head or management consultant with high level client facing interaction around sales and marketing capability.
  • Detailed knowledge of STEM, its clients, its operations and how to develop business for STEM preferred but not essential.
  • Senior level management and leadership experience, particularly experience of developing people and acting as a coach for colleagues/reports.
  • Results-focused.
  • Strong interpersonal skills to win business.
  • Excellent Must be able to adapt communication style according to the situation and audience. Can ‘tell a story’ and close a deal.
  • Ability to network at high levels and be credible when interacting with senior individuals within client companies.
  • Ambitious, ability to work independently but a good team player with good leadership skills.
  • Gravitas and interpersonal awareness to interact, challenge, advise and deliver solutions.

Benefits

  • Health insurance
  • Professional development opportunities

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