• Support the sales team with customer-facing documentation delivery • Assist in managing enquiries and relationships with customers • Maintain CRM systems for accurate data and decision-making support • Engage proactively with customers and leads through follow-ups • Participate in customer meetings, demos, and site visits • Support Sales Leadership with scheduling and travel arrangements

• As an IT Project Manager, you will strengthen our team in the fast-growing area of software solutions for contact and service centers. • You independently develop functional and technical solution concepts for our clients and implement them together with the team. • You are the primary point of contact for clients and the project delivery team and support all processes involved in implementing the Salesforce solution. • You keep track of the budget and timeline for your projects. • You define objectives and workflows in coordination with the development, sales, and marketing teams.

• Proactive and professional management and support of your Salesforce projects • Consulting at all levels – from business units to executive management • Design, architecture and implementation of Salesforce solutions – with a focus on Service Cloud

• Responsible for growing sales in the assigned geography and markets • Selling and servicing large operators, chains, distributors, retail deli, and retail CPG • Identifying high-value targets and penetrating key decision makers • Making effective oral and written presentations • Establishing rapport, building relationships, and closing sales • Managing a Broker network across all of Canada • Driving new product placements with existing customers while securing new accounts • Providing accurate demand forecasting in Netsuite and utilizing CRM tools for updates and correspondence • Supporting industry and customer events