• Shape how next-generation engineering teams design, automate, and collaborate. • Collaborate closely with UX, Engineering, and AI to shape customer outcomes. • Engage with customers (e.g. BMW, NASA, Miele) to uncover their needs and pain points. • Lead discovery and validation by engaging with internal stakeholders and customers. • Collaborate with Chimeras (development team) to translate insights into product decisions. • Prioritize and refine opportunities balancing customer value, technical feasibility, and business impact. • Align with leadership on product goals and success metrics to ensure meaningful progress.

• Lead discovery and validation by engaging with internal stakeholders and directly with customers to uncover user needs and pain points • Collaborate with cross-functional teams to enable our customers to digitalize their work • Formulate hypotheses and define measurable product outcomes • Participate in rituals such as daily stand-ups and reviews • Own a problem space by understanding users and mapping opportunities

• Translate product requirements and flows into clear, detailed ticket stories. • Write acceptance criteria, edge cases, and expected behaviors. • Ensure stories are complete and ready before grooming sessions. • Document technical flows and expected API behavior in coordination with engineers. • Lead core Agile ceremonies: grooming, sprint planning, daily standups, and retros. • Coordinate with engineering to clarify requirements and unblock developers quickly. • Support QA by providing clear scenarios and reviewing test cases. • Validate completed tasks against acceptance criteria before calling them “done.” • Ensure each sprint is structured, stories are understood, and tasks are delivered on time. • Keep Jira up to date with story status and documentation. • Flag risks, delays, or unclear requirements early to the Product Manager. • Maintain clear communication between engineering, QA, and product. • Assist Product Managers with documentation, research, and flow writing when needed. • Record and update user flows, feature behavior, and release documentation. • Help ensure consistency across squads in how stories and requirements are written.

Role Description We’re searching for a Product Manager/Sr. Product Manager to join our core product (Epic) team. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. - Lead the development and execution of product strategies for a feature area or a product - Define the vision and roadmap for a feature area or a product - Identify and define problem statements, leading to research that deepens understanding or validates decisions - Conduct market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities - Prioritize and manage the roadmap and release plan for a feature area or a product - Define product requirements and specifications for a feature area or a product - Translate findings into recommendations for feature areas or product enhancements - Create business cases to support feature or product enhancements or new product concepts - Present business cases to Product leadership to gather feedback and buy-in - Ensure feature delivery creates a connected customer journey and a phased approach to value realization - Lead cross-functional teams through development cycles - Track progress towards milestones, identify roadblocks, and recommend solutions - Execute user research and testing to comprehend needs and pain points - Utilize various techniques to explore user needs, gaining deeper insight into the customer - Communicate user needs cross-functionally to align with feature and product prioritization - Synthesize market and user data from multiple sources - Create compelling stories and present to Product leadership to validate hypotheses or decisions - Communicate feature-area and product values to go-to-market teams - Define the product positioning and market differentiation for a feature area or product - Partner cross-functionally to develop new features, feature areas, or products - Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, and Product Leadership - Act as a mentor or coach to junior product team members, sharing expertise and promoting continuous learning Qualifications - 4 - 8+ years of experience in Product Management - Comprehensive knowledge of product management methodologies, industry best practices, and business strategy - Experience managing and enhancing APIs that internal/external partners and customers use to integrate within their applications - Strong understanding of the content and tools needed by developers to integrate with partner APIs - Highly skilled in data analysis, with the ability to derive actionable insights from complex datasets - Exceptional leadership and strategic thinking abilities, capable of making decisions that balance short-term results with long-term goals - A background working for enterprise B2B SaaS organizations Requirements - Insurance or financial industry experience - Agile/Scrum experience - Experience with Jira, Confluence, ReadMe, Swagger, Pendo, or other related tools Benefits - A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter - We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them - A comprehensive benefits and compensation package that centers on our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday