• Drive execution of the sales growth strategy across the assigned territory • Manage sales activities through a balanced 50/50 approach: Distribution management and Direct account management • Own and drive the entire sales process from opportunity identification to closed deal using CRM tools • Find, grow, and win new opportunities • Negotiate contracts in accordance with company policies to maximize customer and company value • Provide input to sales forecasts and validate larger account projections • Ensure strong post-sales administration discipline • Collaborate closely with internal and external stakeholders throughout the sales process • Identify and suggest new product or application development opportunities based on customer insights

• Support the sales team with customer-facing documentation delivery • Assist in managing enquiries and relationships with customers • Maintain CRM systems for accurate data and decision-making support • Engage proactively with customers and leads through follow-ups • Participate in customer meetings, demos, and site visits • Support Sales Leadership with scheduling and travel arrangements

• As an IT Project Manager, you will strengthen our team in the fast-growing area of software solutions for contact and service centers. • You independently develop functional and technical solution concepts for our clients and implement them together with the team. • You are the primary point of contact for clients and the project delivery team and support all processes involved in implementing the Salesforce solution. • You keep track of the budget and timeline for your projects. • You define objectives and workflows in coordination with the development, sales, and marketing teams.

• Proactive and professional management and support of your Salesforce projects • Consulting at all levels – from business units to executive management • Design, architecture and implementation of Salesforce solutions – with a focus on Service Cloud