• Address and manage crises by responding promptly to calls and digital requests using active listening, de-escalation techniques, and crisis management skills to reduce distress and promote safety. • Evaluate risk type and level (e.g. suicidal ideation, self-harm, homicidal ideation, and other safety concerns) in alignment with established risk-stratification guidelines included escalation and contacting emergency services when indicated. • Gather essential information (Member identity, contact information, current location, and—when applicable—parent/guardian details) to support a safe and effective response. • Develop collaborative safety plans with the Member, including coping strategies, use of natural supports, linkage to existing behavioral health providers, and clear next steps for maintaining safety. • Ensure safety plans and crisis resources are sent to the Member promptly and ensure timely communication with leadership and documentation as required. • Coordinate direct transfer and referrals to appropriate levels of care (e.g., internal, outpatient providers, community resources, mobile crisis teams, emergency departments, inpatient facilities, etc.). • Involve Member’s other support network including family members, guardians, and emergency contacts when appropriate. • Complete timely, accurate, and objective documentation of all contacts, risk assessments, safety planning, and follow-up activities in the designated electronic systems. • Participate in debriefs, case consultations and reviews, and quality-improvement activities related to crisis services. • Perform Other Duties as assigned.

• Assist with program launch design sessions and lead the creation of key deliverables • Partner with external and internal stakeholders to define business objectives • Facilitate development and review of operational assets for comprehensiveness and alignment • Collaborate with Product Management for effective program solutions implementation • Support Project Management by tracking requirements and navigating scope changes

• Management, operation, direction, organization, and administration of hospital contracts • Ensure network contracts provide cost effective outcomes • Develop and maintain positive working relationships with contracted hospitals • Contract and negotiate with the most complex providers • Actively audit and monitor financial performance of all assigned hospitals to ensure accurate implementation and administration of contracts • Analyze, review, and project financial impact of contract arrangements • Initiate and maintain effective communication channels with internal business partners

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. We are seeking a dedicated and dynamic Squad Leader to lead and empower a cross-functional team of professionals with our international client from the automotive sector! The Squad Leader will play a key role in achieving our organizational goals, fostering collaboration, and driving excellence in project delivery. Responsibilities: - Lead, mentor, and guide a team of developers, designers, and other specialists. - Promote a culture of collaboration, innovation, and accountability within the squad. - Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies. - Oversee project delivery, ensuring timelines and quality standards are met. - Collaborate with stakeholders to define project scope, goals, and deliverables. - Use metrics and data-driven insights to improve team performance and product delivery. - Ensure best practices in software development, testing, and deployment are followed. - Encourage continuous learning and knowledge sharing among team members. - Act as the primary point of contact for stakeholders regarding project status and challenges. - Foster strong relationships with other squads and departments to ensure alignment and support. Requirements: - Great English communication - Bachelor's degree in Computer Science, Engineering, or related field. - Proven experience in a leadership role within an agile environment - Strong understanding of software development processes and methodologies. - Experience in managing cross-functional teams and delivering complex projects. - Proficiency in project management tools and software development technologies - Experience with tools like ADO and others relevant to agile practices. #LI-LO1 CI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters’ identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow. At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas. Before applying for our opportunities take a look at Conflict of Interest Policy on website. We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies. CI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters’ identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow. At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas. Before applying for our opportunities take a look at Conflict of Interest Policy on website. We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies. Our benefits include: - Premium Healthcare - Meal voucher - Maternity and Parental leaves - Mobile services subsidy - Sick pay-Life insurance - CI&T University - Colombian Holidays - Paid Vacations And many others. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.