About the role We are seeking a highly organized and customer-focused Transportation Bodily Injury Claims Adjuster to join our team. You will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering exceptional customer service! If you bring strong analytical skills, excellent communication, and a passion for exceptional customer service to quickly achieve optimal claim results—we want to hear from you! Who you are - Excited about building a tech-driven claims organization - Passionate about the customer experience - You're empathetic and patient with everyone you interact with - Driven by a sense of urgency (without working around the clock) - Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client’s best interest. - Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution. - Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution. - Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it. - Communicative. Professional written and oral communication with all parties to a claim. - And did we mention a sense of humor? Claims are hard enough as it is. What you'll do - You'll provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests - Manage an inventory of both litigated and non-litigated cases - Dive into auto insurance claims to identify areas of dispute, investigate and gather all necessary information, evaluate liability and damages, and negotiate settlements with opposing parties or their insurance providers - Ensure compliance with state regulations, policy provisions, and standard operating procedures - You'll handle both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attend mediations, arbitrations, and court hearings as necessary, and keep clients, claims adjusters, attorneys, and other stakeholders informed - Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning while building strong working relationships with approved defense firms and other industry vendors - Review legal documents and ensure compliance with initial suit-handling plan of action - You'll serve as corporate representative for discovery review and depositions, appearing at depositions and trials when needed - Analyze policy language and make appropriate coverage decisions, draft complex coverage correspondence, and proactively manage claim files from inception to closure - Direct and control the activities and costs of outside vendors including defense counsel, coverage counsel, experts and independent adjusters - Maintain adjuster licenses and continuing education requirements Requirements - Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license - Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) - Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with: - - Third-party PD - Third-party bodily injury, including catastrophic losses - UM/UIM bodily injury - Litigation experience - Willing to obtain all licenses within 60 days, including completing state-required testing. - Knowledge of state regulations, policy provisions, and standard operating procedures. - Willingness to travel for clients and claims need Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy - Work from anywhere to facilitate your work-life balance - Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will - Provide a manageable pending to deliver the service in a way always wanted from a dedicated account. - Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges. - Work toward reducing and eliminating all the administrative work from a Resolution Specialist. - Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

About the role - Describe the role and team the candidate will be joining What you'll do - Describe the specific responsibilities and job functions of the role Qualifications - Describe the experience and attributes of the ideal candidate Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work life balance - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will - Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $10,000 liability and/or $25,000 workers compensation or greater. Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim. Interacts extensively with various parties involved in the claim process. Able to clearly communicate concise action plans, and present plans for moving the case to conclusion. Will demonstrate complete knowledge of the claim file process through presentation of actions and responses to client questions. Processes claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements. Demonstrated ability to comply with carrier reporting and threshold requirements. Able to recognize and pursue excess insurance recoveries. Incumbents will have the ability to handle a full case load, with proven ability to handle cases of increased severity. About You Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Preferred: Bachelor's degree preferred. Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Get To Know Us! WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans. Key position details: - Anticipated Training Class Start Date: 4/27/2026 and 5/25/2026 - Schedule Monday to Friday 8:00am - 4:30pm Central Time for 4 weeks What is your impact? As a Claim Examiner, you will handle processing and adjudication for healthcare claims. This will include claims research where applicable and a range of claim complexity. What Will You Be Doing: The essential functions listed represent the major duties of this role, additional duties may be assigned. - Day-to-day processing of claims for accounts: - Responsible for processing of claims (medical, dental, vision, and mental health claims) - Claims processing and adjudication. - Claims research where applicable. - Reviews and processes insurance to verify medical necessities and coverage under policy guidelines (clinical edit logic). - Incumbents are expected to meet and/or exceed qualitative and quantitative production standards. - Investigation and overpayment administration: - Facilitate claims investigation, negotiate settlements, interpret medical records, respond to Department of Insurance complaints, and authorize payment to claimants and providers. - Overpayment reviews and recovery of claims overpayment; corrected financial histories of patients and service providers to ensure accurate records. - Utilize systems to track complaints and resolutions. - Other responsibilities include resolving claims appeals, researching benefits, verifying correct plan loading. What You Must Have: - 2+ years related work experience. - Claims examiner/adjudication experience on a computerized claims payment system in the healthcare industry. - High school diploma or GED - Knowledge of CPT and ICD-9 coding required. - Knowledge of COBRA, HIPAA, pre-existing conditions, and coordination of benefits required. - Must possess proven judgment, decision-making skills and the ability to analyze. - Ability to learn quickly and multitask. - Proficiency in maintaining good rapport with physicians, healthcare facilities, clients and providers. - Concise written and verbal communication skills required, including the ability to handle conflict. - Proficiency using Microsoft Windows and Word, Excel and customized programs for medical CPT coding. - Review of multiple surgical procedures and establishment of reasonable and customary fees. What We Prefer: - Some college courses in related fields are a plus. - Other experience in processing all types of medical claims helpful. - Data entry and 10-key by touch/sight What We Can Offer YOU! To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to: - Medical, dental, vision, life and global travel health insurance - Income protection benefits: life insurance, Short- and long-term disability programs - Flexible schedules after training + WAH options! - Leave programs to support personal circumstances. - Retirement Savings Plan includes employer contribution and employer match - Paid time off, volunteer time off, and 11 holidays - Additional voluntary benefits available and a comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ. General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.