Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Opportunity The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Senior Sales Engineer here, you’ll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you’ll work on impactful opportunities, apply technical expertise to shape how our solutions are applied to cutting edge outcomes, directly influence product innovation, and have the freedom to confidently challenge assumptions in order to grow the business and our customers’ success. Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact - Enterprise Technical Sales Success: own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem that deliver value in alignment with customers’ business and technical requirements - Strategic Technical Leadership: build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure - New Use Case Development: identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs and next-generation desired outcomes - Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit - Exceptional Cross-Functional Relationships: establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork - Elevated Team Excellence: strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft Profile of Success Strategic Customer Leadership: - Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities - Discovery expert that deeply understands customers’ core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications - Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition Experienced Technical Practitioner: - Cloud environments (AWS, Azure, GCP) and architectures - Integrating AI to deliver value - SaaS-based solutions - Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs) - Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus - Education: Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience Thought Leadership & Organizational Influence: - Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes - Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes - Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos - Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances Benefits That Benefit You - Competitive salary and 401(k) with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, and Vision plans - Fitness programs - Emotional and mental wellness support - Learning & development programs - And yes—we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $132,000—$211,200 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

• Begleitung der Anbindung von neuen Behörden und weiteren Bedarfsträgern an die technische Plattform. • Unterstützung bei technischen Fragestellungen und/oder technische Unterstützung beim Onboarding neuer Fachanwendungen. • Mitwirkung bei der Weiterentwicklung und Automatisierung von Integrations- und Deploymentprozessen. • Enge Zusammenarbeit mit Partnern, Behörden und Herstellern von digitalen Fachanwendungen. • Unterstützung bei der Fehleranalyse, Performance-Optimierung und Sicherstellung eines stabilen Betriebs der integrierten Anwendungen. • Dokumentation der durchgeführten Integrationen. • Mitwirkung an der kontinuierlichen Verbesserung der Plattformarchitektur.

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers • Support Account Executives and Account Managers with technical demos involving unique workflows, third party integrations, or other new challenges • Partner with sales executives to plan and execute presentations for enterprise deals • Participate in on-site demonstrations for enterprise accounts (10-20% Travel) • Use innovative technology that can be demonstrated during the sales process to drive out additional problem spotting • Attend and contribute to weekly and quarterly sales meetings and customer success meetings • Develop trusted relationships with prospects, leveraging knowledge of their business requirements to understand the business needs driving changes to the product • Attend and contribute to development daily standups and quarterly strategy sessions • Collect and document competitive intelligence • Effectively communicate client and prospect needs to the product team for future product enhancements • Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team

We are the company that stands behind the spectacular success of CKEditor, used by millions of people around the world. At CKSource we produce software components that other developers use to build their applications (WYSIWYG editor, file manager, document converters, etc.). Our flagship product is CKEditor 5 – an open-source, modern TypeScript rich text editor with custom data model and virtual DOM. We are part of Tiugo Technologies, a launchpad for new developer platforms, helping software companies accelerate growth, increase operating efficiency, and scale their business. Tiugo contains a suite of brands that are API-first, market-leading developer platforms focused on content creation and digital collaboration. Tiugo’s current family of brands includes CKEditor, TinyMCE, ButterCMS, and Uploadcare. Together our products have powered millions of software applications and websites. Enabling content and communication in everything from Microsoft to NASA, you might not know our name, but you’ve probably used our software. Your New Role As part of a portfolio of best-in-class developer tools, we are looking for a Senior Solution Engineer who will become the technical bridge between our products and our customers. You will work closely with the sales team, supporting the entire customer journey – from pre-sales discovery through onboarding to ongoing technical success. The perfect candidate combines strong technical skills with a natural ability to build relationships, communicate complex concepts clearly, and think in terms of customer value. As a Senior Solution Engineer, you will be the technical face of our products – helping customers understand, adopt, and get the most out of CKEditor products. You’ll have strong support from experienced team members who will introduce you to our products and processes during onboarding. We know how important the first days in a new job are, so we will make sure that you will have time to learn about our technology, ecosystem, and how we work 🙂 Key Responsibilities - supporting the sales team in pre-sales calls by providing technical expertise, answering prospect questions, and addressing technical concerns; - preparing and delivering tailored product demos based on customer requirements and specific use cases; - conducting technical support calls and providing L1 technical support to customers; - running customer onboarding sessions to ensure smooth adoption of our products; - preparing technical documentation, integration guides, and product briefs for the sales team; - building and maintaining relationships with customers, proactively engaging to ensure their success; - collecting customer feedback and translating it into actionable insights for the product and GTM teams; - creating and maintaining a knowledge base – playbooks, ready-made solutions, FAQs, and best practices; - writing workarounds, simpler implementations, and integration examples for customers; - continuously deepening your technical knowledge of our products and the broader ecosystem. To Be Successful in This Role You Need the Following - 4+ years of experience in a customer-facing technical role (Solution Engineer, Sales Engineer, Pre-Sales Engineer, Technical Account Manager, or similar); - strong communication, storytelling, and active listening skills; - solid practical knowledge of JavaScript/TypeScript and web technologies (required); - good understanding of how web applications work (front-end, back-end, REST APIs, integrations); - hands-on experience with API testing and debugging tools (e.g. Postman, browser DevTools); - practical experience with AI-powered tools and LLM-based solutions — you understand how AI features work under the hood (prompts, models, context windows, embeddings) and can confidently discuss them with technical and non-technical stakeholders; - practical understanding of cloud infrastructure and deployment environments (Docker, AWS, Azure, GCP) — enough to understand customer setups and support their integration scenarios; - proven ability to deliver technical presentations and product demos to both technical and non-technical audiences; - a customer-oriented mindset with the ability to translate technical capabilities into business value; - ability to manage multiple customers and projects simultaneously; - good English communication skills (C1+). Nice to Have - familiarity with CMS platforms, rich text editors, or content management ecosystems; - experience with Salesforce; - projects portfolio on GitHub; - experience creating technical documentation or contributing to knowledge bases. Why Join CKSource Our people are a huge part of what makes CKSource a great place to work! Aside from a great team, some of our benefits include: - B2B contract-based monthly remuneration is 18 000 PLN - 25 000 PLN + VAT; - quarterly and annual financial bonuses depending on the company’s performance; - flexible schedule and the possibility to work fully remotely; - professional development resources (up to 5 days of additional leave and 6 000 PLN yearly); - LinkedIn Learning access; - extra leave for Tiugo Day – our company’s foundation day and your birthday; - English lessons with a native speaker and an online language platform where you can learn English, Spanish, and German; - access to a mental health and well-being platform with 24/7 dedicated psychological support; - private medical care (Enel Med or Medicover) and Multisport card; - 26 days of paid vacation days for our contractors. - 2 weeks of paid parental leave for our contractors. What is next - Screening call - a Zoom call with the HR team to get to know each other, discuss your experience, and answer your questions about the role and the company; - Technical interview - a conversation with Kacper Tomporowski (Engineering Manager) and Filip Tokarski (Senior Solution Engineer) to assess your technical knowledge, understanding of web technologies, and ability to translate complex concepts into clear explanations; - Sales skills & stakeholder fit - a meeting with Rafał Stalewski (Head of Sales), Ludwika Słowikowska (Head of Customer Success), and Wojciech Cichoń (Senior Product Marketing Manager) to evaluate your communication style, customer-facing skills, and how you approach pre-sales scenarios and stakeholder management; - Practical task & presentation - a short take-home assignment followed by a live presentation, simulating a real customer demo or technical walkthrough based on a given use case.