Important things YOU should know: - Fully Remote Opportunity! - Work Schedule: Monday – Friday – 8:00am – 4:30pm - Weekend/Holiday coverage required on a rotational basis. What will YOU be doing for us? Responsible for complex, non-routine administrative functions within the Authorizations Department. This position does not conduct any clinical reviews or initial clinical screenings. What is in it for YOU? - Career growth in an inclusive culture - Paid training - Health benefits - 401 (k) What will YOU be working on? - Ability to perform all Authorization Support Representative duties - Attend meetings with internal and external customers as subject matter experts - Respond to complex, escalated questions from internal and external customers in a thorough and timely manner utilizing communication that is easily understood by others. - Review monthly and quarterly reports for accuracy as assigned - Enter new authorization schedules, guidelines and denial reasons into company systems to ensure successful implementation of new clients. - Monitor quality of outreaches by ASR’s - Monitor inventory management - Utilize resources available to assess issues (set up, system, etc.) follow through to resolution and root cause analysis. - Assist/lead training of new processes and new team members - Assist in delegation of daily market assignments due to volume fluctuation as needed Additional Responsibilities: - Identify trends related to provider submissions of dental services and refer on to internal resources for appropriate research and follow through to resolution. - Coordinate/participate in testing for new processes and system upgrades - Act as liaison for department during implementation of new clients by attending cross functional meetings, understanding deliverables for department, communicating appropriately to team members, and ensuring completion of deliverables timely and accurately. What qualifications do YOU need to have to be a GOOD candidate? Required Level of Education, Licenses, and/or Certifications - High school diploma or equivalent Required Level of Experience - 1+ year of Authorizations experience within Dental industry Required Knowledge, Skills, and Abilities - Knowledge of Dental Procedures, Terminology and Codes - Excellent Computer literacy including strong proficiency in Microsoft Office - Excellent organizational skills to ensure required deadlines are met - Demonstrated problem solving skills to allow for the correct diagnosis of a problem along with potential solutions for resolution - Excellent communication skills What qualifications do YOU need to have to be a GREAT candidate? Preferred Level of Education, Licenses, and/or Certifications - Postsecondary education in a related field Preferred Level of Experience - 3+ years of Administrative/Authorizations experience in dental industry - Previous experience working with Medicare/Medicaid - Leadership/Mentoring Experience - Successful experience working in a remote capacity Preferred Knowledge, Skills, and Abilities - Strong proficiency in Microsoft Office Suite - Ability to quickly learn and incorporate new software into daily duties - Excellent verbal and written skills - Knowledge of Enterprise and/or Electronic Medical Record system - Willingness to learn dental procedures, terminology and codes

Role Description We are hiring motivated individuals to support clients with organizing and coordinating travel arrangements in a flexible, remote-friendly environment. This role is ideal for those who enjoy working with details and helping others create well-structured plans. In this position, you will communicate with clients to understand their preferences, schedules, and budgets. You will research destinations, accommodations, transportation, and activities, then assist with coordinating reservations and organizing itineraries. Responsibilities include: - Communicate with clients to gather travel details and preferences - Research destinations, accommodations, and transportation options - Assist with itinerary organization and booking coordination - Confirm reservations and maintain accurate documentation - Provide updates and ongoing support - Maintain organized client records Qualifications - Strong communication and interpersonal skills - Excellent organization and time-management abilities - Attention to detail and problem-solving mindset - Ability to work independently - Experience in service or hospitality roles is a plus (not required) - Comfortable using online tools and systems - Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia Benefits - Flexible remote work structure - Structured onboarding and training - Ongoing support and development - Access to travel tools and resources - Opportunities for long-term growth

Role Description We are looking for motivated and organized individuals to assist clients with planning and coordinating travel arrangements in a flexible, remote-friendly role. This position is ideal for those who enjoy helping others, managing details, and working in a structured environment. In this role, you will communicate with clients to understand their travel preferences, timelines, and budgets. You will research destinations, accommodations, transportation, and activities, then assist with building well-organized itineraries. Responsibilities include: - Gather client preferences, schedules, and budgets - Research destinations, accommodations, and travel options - Assist with itinerary planning and coordination - Coordinate bookings and confirm reservation details - Prepare travel documentation and confirmations - Provide ongoing updates and support - Maintain organized client records Qualifications - Strong communication and customer service skills - Excellent organization and multitasking abilities - Attention to detail and reliability - Ability to work independently - Experience in service or planning roles is a plus (not required) - Comfortable using online systems and tools - Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia Benefits - Flexible remote work structure - Structured onboarding and training - Ongoing professional support - Access to travel tools and resources - Opportunities for growth and development Company Description

Role Description We are hiring organized and motivated individuals to assist clients with coordinating travel plans and supporting booking processes in a flexible, remote-friendly environment. This role is ideal for those who enjoy working with details, communication, and helping clients stay organized. In this position, you will work directly with clients to gather travel preferences, timelines, and budgets. You will research destinations, accommodations, transportation, and activities, then assist with organizing itineraries and coordinating reservations. Responsibilities include confirming booking details, preparing documentation, and maintaining accurate records. This role emphasizes organization, consistency, and dependable support rather than direct sales. - Communicate with clients to gather travel needs and planning details - Research destinations, accommodations, and transportation options - Assist with itinerary coordination and booking support - Confirm reservations and maintain accurate documentation - Provide updates and ongoing client communication - Maintain organized records and planning details Qualifications - Strong communication and interpersonal skills - Excellent organization and multitasking abilities - Attention to detail and reliability - Ability to work independently - Experience in service or coordination roles is a plus (not required) - Comfortable using online tools and systems - Must be authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia Benefits - Flexible remote work structure - Structured onboarding and training - Ongoing professional support - Access to travel tools and resources - Opportunities for long-term growth