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Customer Enablement Specialist (Remote - LATAM)

Location

Peru

Posted

80 days ago

Salary

$2K / month

Seniority

Mid Level

English

Job Description

Customer Enablement Specialist (Remote - LATAM)

Smart Apartment Data

About Us For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b About the Role As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform. This is a client-facing training role, not a support role. You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success. What You'll Do - Lead live onboarding sessions via Zoom for new clients - Deliver structured product walkthroughs and training sessions - Explain platform features in a clear, practical, and engaging way - Answer client questions confidently during live sessions - Help clients successfully adopt and use the platform - Represent the company in a professional, client-facing environment - This position focuses on external client training rather than internal HR training.

Job Requirements

  • 2+ years of experience delivering training, onboarding, or customer education sessions
  • Experience leading live sessions, workshops, or presentations (not just supporting training)
  • Strong ability to explain processes, tools, or platforms clearly
  • Excellent communication skills suitable for U.S.-based clients
  • English level: C1 or C2 (required)
  • Reliable internet and professional remote setup
  • We’re Especially Interested In Candidates Who Have:
  • Experience onboarding customers or users onto a tool, platform, or structured process
  • Background in:
  • Customer Success / Onboarding
  • Product Training / Enablement
  • Learning & Development / Corporate Training
  • Teaching (with structured group delivery)
  • Experience delivering sessions via Zoom or similar tools
  • Familiarity with CRM or software tools (a plus, not required)
  • This Role is NOT a Fit For:
  • Customer support roles without training responsibilities
  • HR onboarding focused only on internal employees
  • Administrative or coordination roles without training delivery
  • ESL/teaching roles without structured presentation or facilitation experience
  • Bonus Points
  • Experience in customer education, onboarding, or implementation
  • Ability to quickly learn and explain software tools
  • Experience working with international or U.S.-based clients

Benefits

  • 100% Remote, location independent
  • Compensation: $2000 per month (based on relevant experience and demonstrated skills)

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