Argano logo
Argano

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Senior Operations Analyst

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000

Location

Mexico

Posted

63 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Senior Operations Analyst

Argano

JOB SUMMARY: A Senior Operations Analyst within the Internal Operations team at Argano, assume an active role in managing quality of project data and delivery processes. They leverage their expertise to drive strategic initiatives aimed at optimizing data integrity, improving operational efficiency, and ensuring compliance with operational processes. RESPONSIBILITIES: - Oversee the end-to-end process of a project lifecycle, ensuring accuracy, completeness, and compliance with contractual agreements and company policies. - Lead cross-functional teams to develop and implement process improvements, automation solutions, and best practices to enhance data integrity and process compliance. - Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and professional development. - Act as a key liaison between the Internal Operations team and other departments, including Finance, Project Management, Delivery Teams, and Legal, to address complex processes and data issues. - Develop and maintain robust controls and procedures to mitigate risks related to data accuracy and process compliance. - Collaborate with IT teams to implement and optimize PSA systems and tools, ensuring alignment with business requirements and objectives. - Prepare and present regular performance reports and insights to senior management, highlighting key trends, risks, and opportunities. MINIMUM AND/OR PREFERRED QUALIFICATIONS: EDUCATION: - Bachelor’s degree in Quality Management, Project Management, Business Administration, Information Technology, Computer Science, or a related field. EXPERIENCE: - Advanced English communication skills. - 2-4 years of progressive experience in project management, quality management, or similar roles. - Strong leadership and mentorship skills, with a proven track record of driving results through teams. - In-depth knowledge of delivery processes, quality management, and data integrity requirements. - Excellent project management skills with the ability to lead cross-functional initiatives from conception to implementation. - Advanced proficiency in Microsoft Excel and experience with project management software and ERP systems. SKILL REQUIREMENTS: - Expertise in Accounting: In-depth knowledge of project management operation principles and practices relevant to quality management, data integrity, project management processes and timesheets. - Strategic Thinking: Ability to align delivery processes with broader business objectives and strategies. - Cross-functional Collaboration: Experience working closely with other departments such as finance, legal, delivery teams, and project management to ensure alignment of delivery processes. - Analytical Skills: Ability to analyze complex delivery operation scenarios and project data to identify trends, discrepancies, and opportunities for improvement. - Delivery Reporting: Experience in generating delivery reports related to data integrity and project management. - Leadership Potential: Demonstrated potential to lead small projects or initiatives within the operations team. - Advanced Excel Skills: Proficiency in using Excel for data analysis, reporting, and modeling. - Client Relationship Management: Ability to build and maintain positive relationships with clients, addressing operational inquiries and resolving issues promptly. - Process Improvement: Proven ability to identify inefficiencies in delivery processes and implement improvements to streamline operations. - Training and Development: Capability to train new team members on delivery processes and systems. Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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Cordatus Resource Group logo

Operations & Systems Coordinator (Remote)

Cordatus Resource Group

Cordatus Resource Group is a business process outsourcing (BPO) and consulting firm specializing in outsourced accounting, finance, IT, and administrative services. We primarily support U.S.-based clients and operate with a fully remote workforce. Our teams collaborate using secure, cloud-based SaaS platforms to deliver accurate, efficient, and compliant services.

Operations63 days ago
Full TimeRemoteTeam 201-500

Job Title: Operations & Systems Coordinator (Remote) Location: Pakistan (Remote), supporting U.S.-based BPO operations Reports To: Operations Manager About Us: Cordatus Resources Group is a business process outsourcing and consulting firm, specializing in providing outsourced accounting, finance, IT, and administrative services. We operate with a remote workforce across the globe, utilizing a variety of SaaS platforms to ensure seamless collaboration, project management, and client communication. Job Summary The Operations & Systems Coordinator supports operational execution, marketing operations, and compliance processes across multiple platforms. This role is hands-on and execution-focused, with responsibility for managing workflows, supporting lead generation and marketing campaigns, maintaining QMS documentation, and leveraging AI/LLM tools to design and implement efficient workflows. The role also requires clear communication, including client interaction when needed. Job Responsibilities - Project & Workflow Management: Use ClickUp as the primary project management tool to manage tasks, timelines, owners, and dependencies across operations and marketing workflows. Coordinate work across internal systems such as Gibble. - Marketing Operations & Lead Generation: Use Clay and other data enrichment tools to enrich contacts, support lead generation, and prepare datasets for outreach. Support execution and monitoring of marketing campaigns using CRMs and platforms such as HubSpot. - AI / LLM-Driven Workflow Design: Use AI/LLM tools such as Claude, Microsoft Copilot, and ChatGPT to create and implement workflows for operations, marketing, client outreach, lead generation, and new sales prospecting. - Quality Management System (QMS) Support: Maintain and update QMS documentation including SOPs and work instructions. Verify adherence to documented processes and support audit readiness. - Communication & Client Interaction: Communicate clearly with internal teams and external clients when required Job Specifications: - Master's degree in Business Administration, with specialized related training and certifications considered an advantage. - Native or near native‑ English fluency, both written and spoken, with advanced professional communication skills - 3–5 years of hands-on experience in operations coordination, project and workflow management, and marketing operations, with strong proficiency in SaaS tools. Preference will be given to candidates with experience in a U.S.-based BPO or MNC, ideally in a remote work environment. - Strong experience using ClickUp for project and workflow management - Hands-on experience with Clay for data enrichment and lead generation - Experience supporting marketing campaigns using HubSpot or similar CRMs - Proven ability to use AI/LLM tools (Claude, Copilot, ChatGPT) to design and implement workflows - Strong documentation, organizational, and process management skills - Working understanding of Quality Management Systems (QMS) - Demonstrates 100% fluency in English, both oral and written, with advanced proficiency in professional-level writing, editing, and proofreading to ensure effective communication with U.S. clients and senior management. - Availability to work as full-time employee in U.S. business hours (6:00 PM – 3:00 AM Pakistan Time, Monday to Friday). Role Fit Summary: This role is ideal for someone who is systems-oriented, process-driven, comfortable across operational and marketing tooling, confident using AI to build workflows, and reliable in professional client communication. What This Role Offers: - Competitive Package: Attractive salary, and full-time remote work flexibility. - AI-Driven Innovation: A chance to be at the forefront of AI adoption in business operations, learning how to leverage automation and intelligent workflows for efficiency. - Professional Development: Opportunity to deepen expertise in project management, CRM administration, lead generation, and QMS documentation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Way Forward: We are excited to learn more about you! Candidates shortlisted for this role will be contacted via email or phone. As part of the process, we will invite you to share a short video introduction, so we encourage you to stay active on both channels. Should you have any questions, feel free to contact us at careers@cordatusrg.com. Please mention job title & your full name in subject line and attach your resume.

Pakistan
CDW logo

Sr. Sales Operations Representative

CDW

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.

Operations63 days ago
Full TimeRemoteTeam 10,001+Since 1984H1B Sponsor

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The role of the Senior Sales Operations Representative (Sr. SOR), is to maximize the productivity of account manager(s) through direct partnership. The Sr. SOR will provide operational order management support, and will handle order escalation through ServiceNow, Drop Ship Emergency and Credit. SORs are also responsible for interacting with external customers to provide order status updates, quotes, and other requests. What you will do * Provide operational assistance to account managers, and field sales coworkers with quote creation and order processing. * Ensure all government, customer and seller requirements are followed on orders (DPAS ratings, due dates, contract requirements for purchasing and SLA's) * Works closely with appropriate Services and Project Management team(s) on large projects. * Responsible for order management coordination on all customer rollouts. * Provide consistent status updates for orders, quotes, or other requests to sales coworkers. * Proactive interaction with customers to provide order status updates, quotes or other requests as needed to provide exception customer outcomes. * Ability to assist with basic CDW and Partner badged services requests through Agiloft and Synapse (Changepoint). * Prepare and distribute product configurations and customer quotes utilizing online tools and CDW resources. * Promptly process orders via SPS (Sales Productivity Suite) and AS400 systems. * Web order processing through the Sales Order Router. * Manage bids entry, amend, and win bids in the Bid Router, as needed. * Ensure proper purchasing contract(s) and terms are selected upon order entry. * Daily maintenance of sales order routers and sales order manager screens. * Ensure all started tasks are seen through to completion. * Facilitate and follow up on Customer Relations/ServiceNow Request to ensure a frictionless order flow experience for customers, and sales coworkers. * Provide daily maintenance of operational assistance to release orders on hold in the Sales Order Manager and Sales Order Router. * Train and mentor new and existing coworkers. * Leverage appropriate contract vehicles and pricing schedules for specified customers. * Have advanced understanding and maintain in-depth knowledge of relevant products, contracts, or business segment requirements. * Leverage/seek internal and external training opportunities to continually develop product knowledge and sales skills. * Complete Partner Product accreditation to further advance skillsets in solutions and services sales. * Build trusted customer relations so you can be second in command when the Account Manager or Account Manager Team(s) is out of the office or traveling. * Proactively provide pertinent information to client(s) and account manager (s). * Develop good working relationships with internal departments. * Have a high sense of urgency to go above and beyond; to provide an exceptional customer experience. What we expect of you Minimum basic requirements * 2+ years experience within Operations or Sales * Associates degree or relevant experience * Proficient in Microsoft Office applications * Excellent communication skills, both oral and written using a variety of styles and techniques appropriate to the audience * Effective interpersonal skills, with ability to flex style based on the audience * Ability to develop trusted relationships with customers and coworkers * Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines * Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve * Demonstrated ability to deliver exceptional customer interactions * Demonstrates a high sense of urgency to go above and beyond to provide an extraordinary customer experience * Proven ability to undertake and successfully complete special projects Preferred skills, experience, and qualities needed * For CDW coworkers, a minimum "Exceeded Expectations" PMP (Performance Management Process) evaluation for at least 2 consecutive years * Bachelor's degree * Yellow Belt Certification (process focused) * Partner Certification(s) * Prior experience in selling computer hardware, software, solutions, or services * Certifications in Advanced Technology * Working knowledge of internal CDW systems (AS400/SPS, Certinia and CPQ) * Consistently and independently delivers quality work and receives high customer satisfaction on bi-annual effectiveness survey Pay range: $ 50,000- $ 66,000, depending on experience and skill set Annual bonus target of $30,000 subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

Texas
$30K - $66K / year
Job Closed
Central Vermont Home Health & Hospice Inc logo

Spiritual Care Coordinator

Central Vermont Home Health & Hospice Inc

Central Vermont Home Health & Hospice is more than just a healthcare provider; we're a community-focused, not-for-profit organization dedicated to enhancing the well-being of central Vermonters. We deliver exceptional home health and hospice care to individuals of all backgrounds, ensuring access to high-quality services regardless of financial circumstances. Committed to holistic care, we offer a range of health promotion, long-term care, and maternal-and-child health services, aiming to enrich the lives of our community members at every stage.

Operations63 days ago

Role Description Join our team as the Spiritual Care Coordinator. In this role, you will be responsible for providing spiritual care to clients and families and participating as a member of the Hospice interdisciplinary group. - Support hospice patients and families by coordinating referrals and home or facility visits. - Work closely with an interdisciplinary care team. - Demonstrate strong communication skills and timely documentation. - Understand hospice philosophy with a focus on delivering high-quality, patient-centered care. - Address grief and loss, providing counseling and bereavement follow-up services. - Support both staff and families through emotionally complex situations. - Engage with clergy and community groups to address spiritual needs. - Facilitate memorial services when appropriate. - Contribute to staff education and patient care conferences. - Participate in quality improvement initiatives and community bereavement programs. - Ensure compliance with all regulatory and organizational standards. Qualifications - Graduate of an accredited seminary or school of theology or appropriate certification in hospital or pastoral ministry required. - Minimum one (1) year experience as an ordained pastor/rabbi or one (1) year of hospice experience. - Valid state driver’s license. - Ability to successfully pass pre-employment driver record, criminal, adult, and child abuse background, and Office of Inspector General (OIG) check/review. - Must show proof of auto insurance at time of employment. Benefits - 28 days combined time off in your first year for a healthy work-life balance. - Opportunity to start your day from home for added convenience. - Tuition reimbursement and student loan repayment assistance to support your professional growth. - Supportive environment with guidance from our office staff and management team. - Eligibility for loan forgiveness programs to ease financial burdens. - Comprehensive benefits package, including employer first-dollar contribution group health, dental, and life insurance, as well as short-term disability coverage. - 401(k) Safe Harbor retirement plan with 3% employer contribution for long-term financial security. - Mileage reimbursement. - Discounts at local vendors to enjoy perks beyond work. Company Description Central Vermont Home Health & Hospice is more than just a healthcare provider; we're a community-focused, not-for-profit organization dedicated to enhancing the well-being of central Vermonters. We deliver exceptional home health and hospice care to individuals of all backgrounds, ensuring access to high-quality services regardless of financial circumstances. Committed to holistic care, we offer a range of health promotion, long-term care, and maternal-and-child health services, aiming to enrich the lives of our community members at every stage.

United States
$27 - $31 / hour
Betterment logo

Senior Manager, Account and Transfers Operations

Betterment

Based in New York, New York; Betterment is an automated investing service. An award winning company, Betterment won the 2014 Disruptor 50 and was a Webby award

Operations63 days ago

Title: Sr. Manager, Account & Transfers Operations Location: Ny United States Job Description: About Betterment Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We're headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays). About the role The Sr. Manager, Account & Transfers Operations leads the team responsible for getting money onto and off the Betterment platform quickly, accurately, and with minimal friction. You'll own day-to-day execution and long-term scalability of core transfer flows - ACATS, non-ACATS, DTC, trusts, IRAs, mutual funds and more. We're looking for a senior operator with deep transfers expertise who can bring best practices from other institutions, design smoother journeys for customers and advisors, and reduce cases where we have to say "no" because processes or tooling aren't yet built. This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees. - New York City: $120,000 - $145,000 We offer a competitive equity package, health, dental and vision benefits, and a 401(k) offering with employer match as well as flexible PTO policy. This job is eligible for variable compensation in the form of a discretionary company incentive bonus. What you'll do - Lead and develop the Account & Transfers Operations team (internal associates and BPO agents) across all transfer-related workflows. - Own SLAs, quality, and risk controls for transfers, ensuring accurate, timely, and consistent experiences for customers and advisors. - Use your expert transfer knowledge to diagnose gaps, design better end-to-end processes, and increase completion rates while reducing manual workarounds. - Partner with Product, Engineering, Custody, Risk/Fraud, Compliance, and CX/B2B to prioritize tooling, automation, and policy changes that make transfers faster and more self-serve. - Use data (volumes, SLAs, errors, rework, escalations, CSAT/DSAT drivers) to identify bottlenecks and build business cases for improvements. - Serve as the escalation point for complex transfer and account servicing issues; work with internal and external partners to resolve and prevent recurrences. - Contribute to broader Operations strategy and planning, including roadmap input for "best-in-class" transfers. What we're looking for Core skills & competencies - Deep account and transfers operations expertise - Hands-on experience with ACATS, non-ACATS, DTC, trusts, IRAs, mutual funds, and related servicing, including common failure modes and counterparty dynamics. - Strong people leadership - Proven track record leading high-performing operations teams (internal and BPO), with clear expectations, coaching, and performance management. - Operational excellence mindset - Rigor around SLAs, controls, and quality; constant focus on reducing manual work, errors, and turnaround times while maintaining regulatory standards. - Cross-functional collaboration - Comfortable partnering with Product, Engineering, Custody, Risk/Fraud, Compliance, and CX/B2B to solve problems end-to-end and influence roadmaps. - Analytical and outcomes-focused - Use data to prioritize, make trade-offs, and communicate clear narratives and recommendations to senior stakeholders. Experience that helps - Prior experience in brokerage or wealth management operations owning transfers and complex asset movements. - Proven ability to improve transfer workflows (better turnaround times, completion rates, or new asset types/channels). - Experience managing BPO/vendor teams and the systems that support these flows (custody/ledger systems, transfer tooling, ticketing/workflow tools like Zendesk/Jira, reconciliation tools). What being at Betterment means for you We change lives Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better. We set audacious goals We set them for the company, our customers, and ourselves-and we won't stop until we reach them. We don't just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We invest in you with: - A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave. - Flexible paid time off (and encouragement to use it!) - Meaningful opportunity for community building through our 7 Employee Resource Groups - Empowerment to own and lead change and affect the business - Dedicated professional development opportunities - Lunch from our in-house chef at our NYC headquarters What happens next We'll take a few weeks to review all applications. If we'd like to spend more time with you, we'll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we'll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we're unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process! Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Come join us! We're an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law. E-Verify Statement Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish) CPRA Language - CA Applicants ONLY We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email team.hire@betterment.com.

New York
$120K - $145K / year