• You proactively contact decision-makers and personalize your outreach (phone, LinkedIn, email, etc.) to generate outbound leads, qualify them, and schedule meetings for sales conversations. • Cold calling accounts for approximately 90% of your working time, with a target of making 60 calls per day. • You attend trade shows and events to build connections and meet potential customers.

Role Description We’re looking for a Client Executive that's obsessed with providing the best service for their clients. As a Client Exec you will have a keen eye for details and be able to manage multiple projects at the same time. We are looking for someone with lots of enthusiasm and is keen to forge a career in client services. You will become a vital part of the growing Client Services team. Your main role will be to ensure that we deliver the highest possible standard of service to our clients. - You will be client facing and attend client meetings wherein you will support the client manager. - You will also communicate with clients via various online platforms. - You will need to pick up some basic SEO knowledge in order to better understand what we do for clients. Even better if you already have this knowledge. Qualifications - Excellent spoken & written English as you will have to communicate with clients all over the world. - Well organized and accurate with their approach to work. - Confident and responsible enough to work on their own initiative. - Experience of working in a client facing role - at least 1 year. - Strong internet connection - in order to attend video meetings. - Good understanding of Google Sheets. Requirements - Previous experience being SEO. - Experience in using Asana. Job Responsibilities - Sends updates to clients - follow up with clients to get content approved. - Updates client content calendars. - Attends client meetings - take notes and action points, have input on certain topics, give round up of action points. - Helps prepare/debrief client meetings. - Add action points and assign tasks on Asana. - Completes any ad hoc client tasks that come out of meetings. - Helps with monthly/quarterly client reporting. - Checks work before it is sent to clients - keep high standards of work. - Helps monitor and be responsible for client targets, make sure we deliver what we say we will. - Covers for Client VA & Client Manager where necessary.

• Engage with clients via Zoom and phone calls • Explain our permanent products and benefits • Work collaboratively with team members • Answer questions, resolve concerns, and provide ongoing support • Keep documentation and client files up to date • Participate in team meetings

• Own the full sales cycle from prospecting to close, targeting enterprise accounts. • Build and maintain strong relationships with senior decision-makers in CX, digital transformation, and operations. • Develop strategic outbound motions to break into top accounts and expand Siena’s footprint. • Manage complex, multi-stakeholder sales cycles with a consultative and value-driven approach. • Work closely with marketing, sales development, and solutions engineering to refine our go-to-market strategy. • Drive adoption of Siena’s AI solutions by aligning our capabilities with customer pain points and business outcomes. • Consistently exceed quota and revenue targets, contributing to Siena’s high-growth trajectory. • Leverage AI tools to scale prospecting, research, and deal preparation. • Build and maintain custom AI workflows for account intelligence, objection handling, and competitive analysis.