• Lead the end-to-end execution of B2B digital marketing campaigns across multiple channels • Translate high-level product marketing strategies into actionable activation plans and timelines • Oversee campaign launches and ensure initiatives move smoothly from planning through delivery • Plan and manage the creation of digital content across platforms • Develop and manage detailed project plans, schedules, and milestones • Act as the primary point of contact for internal stakeholders and external agencies

• Serve as the primary SME for all regulatory and compliance requirements related to changes in credit card pricing and Terms & Conditions. • Interpret and apply applicable federal, state/provincial, and card network regulations (e.g., change-in-terms notice requirements, timing, disclosure content, fairness considerations). • Partner with Legal and Compliance teams to: Define required notice periods and delivery methods Validate disclosure language and member communications Ensure regulatory documentation, approvals, and audit readiness Identify regulatory risks and proactively recommend mitigation strategies. • Own the end-to-end project plan for the Terms & Conditions change, including milestones, dependencies, risks, and decision points. • Provide direct support to the Program Manager or executive sponsor to ensure timelines, approvals, and deliverables are met. • Coordinate across internal workstreams, including: Card Services Compliance & Legal Operations IT / Core & Card Systems Digital Banking Marketing & Communications Contact Center / Member Services Track progress, manage action items, escalate risks, and resolve issues to maintain momentum. • Define best-practice member communication strategies to clearly explain the change, minimize confusion, and reduce opt-outs. • Guide the development and sequencing of: Regulatory notices FAQs and talking points Digital and mailed communications Contact center scripts Ensure communications are clear, transparent, empathetic, and consistent, aligned with regulatory requirements and member-first principles. • Assess and validate readiness across operational and technology teams, including: Card management systems Core banking platforms Statement generation Digital banking displays Rate calculation and repricing logic Ensure downstream impacts are identified, tested, and documented prior to implementation. • Ensure Contact Center and Member Services teams are fully prepared to support members through the change. Review and validate training materials, scripts, escalation paths, and knowledge base content. Anticipate member concerns and objections, and ensure frontline staff are equipped to respond consistently and confidently. • Lead or support fairness and customer-impact assessments, identifying the segments most affected by the change. Evaluate reputational, conduct, and member-experience risks. Recommend mitigation strategies (e.g., targeted outreach, phased approaches, exceptions, or retention offers where appropriate). Define and oversee processes for: Tracking member opt-outs or rejections Capturing reasons for rejection Monitoring member behavior and attrition trends Partner with Analytics and Business teams to assess outcomes and recommend post-implementation adjustments if needed.

• Develop comprehensive go-to-market (GTM) strategies for sponsorship properties, aligning activation plans to business objectives such as acquisition, engagement, brand lift, and revenue growth. • Create polished, executive-level pitch decks and client-facing materials that clearly articulate sponsorship value propositions and commercial impact. • Translate sponsorship assets into actionable activation strategies across digital, experiential, media, and CRM channels. • Partner with internal stakeholders and external agency teams to refine positioning, creative direction, and integrated campaign strategy. • Manage agency relationships and provide strategic oversight across creative development and execution. • Establish measurement frameworks and KPIs to evaluate sponsorship performance and ROI. • Support business development efforts through sponsorship ideation, market research, and strategic storytelling. • Flex into adjacent strategic initiatives as business needs require, including select marketing or payments-related workstreams. • Thrive in a fast-paced, dynamic environment, demonstrating strong prioritization skills, executive presence, and a results-driven mindset.

• Lead and manage multiple concurrent industrial hygiene, asbestos, lead, mold, and IAQ projects from planning through reporting and client delivery. • Prepare project proposals, scopes of work, budgets, and schedules. • Ensure technical accuracy, regulatory compliance, and timely delivery of all project outputs. • Provide senior oversight during abatement, remediation, and construction projects, including performing site visits and quality checks. • Serve as primary point of contact for key clients; build and maintain strong, long‑term relationships. • Communicate project status, risks, and recommendations clearly to clients, contractors, and internal leadership. • Support business development activities through meetings, presentations, and proposal development. • Provide advanced technical guidance on: Asbestos building inspections and abatement oversight, Lead-based paint surveys and risk assessments, Mold/moisture intrusion investigations and remediation design, Indoor Air Quality (IAQ) assessments, Industrial hygiene exposure monitoring and control strategies. • Review and sign off on technical reports and regulatory documents. • Assist in supervising and developing junior and mid‑level staff through field training, document review, and ongoing mentorship. • Support resource planning and assignment of field staff. • Promote a strong safety culture across all project activities.