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Bringing our heart to every moment of your health.
Account Representative
Location
Connecticut
Posted
72 days ago
Salary
$21 - $49 / hour
Seniority
Senior
Job Description
Account Representative
CVS Health
• Serves as day-to-day contact for customers • Supports customer-level questions and requests on enrollment • Claims questions and escalated issues • Onsite meetings and educational sessions with students • Serves as a liaison between Aetna Student Health and the customer
Job Requirements
- Excellent oral and written communication skills
- Regularly utilize and exhibit professional behavior
- Independently function and problem solve using critical thinking skills
- Exhibit and practice effective organizational skills
- Must be able to obtain an Accident & Health license within three months of employment
- Prefer client service experience in the health insurance field
- Student health experience is preferred
- A Bachelor's degree is preferred
- Proficient in Word, Excel, and Powerpoint
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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