About the client: Our client, a US-based Criminal Defense Law Firm, is committed to delivering strong legal representation with a client-focused approach. The firm is known for its professionalism, responsiveness, and dedication to guiding clients through complex legal matters with care and integrity. About the role: Our client is seeking a Bilingual Intake Specialist to serve as the first point of contact for potential clients. This role is critical in criminal defense, where timely response and accurate information gathering directly impact case outcomes. The position combines intake, information process, client follow-ups, and more. The ideal candidate is, confident handling sensitive situations, and highly detail-oriented to ensure precise case documentation. US Law firm experience is preferred. What you’ll be doing: - Answer incoming calls and respond to urgent client inquiries professionally and calmly. - Conduct structured intake interviews for criminal defense matters, gathering detailed and accurate case information. - Enter, update, and manage client data in case management software such as Filevine or Clio. - Assess urgency and ensure critical matters are escalated appropriately. - Schedule follow-ups and maintain consistent communication with prospective and active clients. - Provide receptionist support, including call routing, message taking, and email responses. - Ensure all documentation is accurate, complete, and compliant with firm procedures. Who are we looking for? - 2+ years of experience in legal intake, criminal defense case management, or receptionist roles within a US law firm. - Fluency in Spanish and English (spoken and written). - Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. - Experience using Filevine, Clio, or similar legal case management systems. - Ability to remain empathetic, calm, and professional when handling distressed or urgent callers. - Excellent written and verbal communication skills. Position: Intake Specialist Remote Status: Fully Remote Preferred Location: Latin America, South Africa Working Hours: 9:00 am - 5:00 pm EST Holidays: US Federal Holidays Salary: USD 1000 - USD 1400 per month Internal Job ID: 1206

About the client: Our client, a US-based law firm, provides transactional services to startups, small, and mid-sized businesses across a wide range of industries. They are highly client-focused and value responsiveness, professionalism, and accuracy in handling sensitive client matters. About the role: We are seeking a Legal Assistant to act as a right-hand support to the principal attorney. This full-time role will manage client communications, scheduling, document handling, research, and filings with state and court entities. The ideal candidate is highly organized, proactive, tech-savvy, and able to operate independently in a remote environment. Russian and English language proficiency is required to communicate with a significant portion of the client base. The ideal candidate brings strong initiative, learns quickly, is tech-savvy, and can “connect the dots” without requiring step-by-step direction. Previous experience with U.S. law firms is preferred What you’ll be doing: - Manage and organize the attorney’s calendar, appointments, and meetings. - Communicate with clients professionally via email and phone calls. - Draft, format, and file legal and corporate documents with state entities and courts. - Conduct basic legal research and gather relevant information from public websites. - Maintain and organize files using Google Drive or similar platforms. - Ensure all client and case information is documented accurately. - Support transactional and occasional litigation matters, including court filings and due date tracking. - Assist in onboarding new clients and managing ongoing client interactions. Who are we looking for? - 2+ years of experience as a virtual assistant, legal assistant, or similar role supporting law firm operations. - Fluency in Russian and English (spoken and written) is required. - Comfortable communicating directly with clients, state entities, and court systems. - High proficiency with Google Workspace (Gmail, Google Drive, Docs, Sheets). - Strong organizational, multitasking, and time-management skills. - Proactive, positive, and willing to learn and adapt quickly. - Ability to work independently in a remote environment. - Comfortable handling confidential and sensitive client information. - Experience working in a US law firm is a plus. Position: Legal Assistant Remote Status: Fully Remote Preferred Location: Global Working Hours: 9 am - 5 pm Pacific Time Holidays: US Federal Holidays Salary: USD 1000 - USD 1300 per month Internal Job ID: 1205

About the client: Our client, a US-based Criminal Defense Law Firm, is committed to delivering strong legal representation with a client-focused approach. The firm is known for its professionalism, responsiveness, and dedication to guiding clients through complex legal matters with care and integrity. About the role: Our client is seeking a Bilingual Intake Specialist to serve as the first point of contact for potential clients. This role is critical in criminal defense, where timely response and accurate information gathering directly impact case outcomes. The position combines intake, information process, client follow-ups, and more. The ideal candidate is, confident handling sensitive situations, and highly detail-oriented to ensure precise case documentation. US Law firm experience is preferred. What you’ll be doing: - Answer incoming calls and respond to urgent client inquiries professionally and calmly. - Conduct structured intake interviews for criminal defense matters, gathering detailed and accurate case information. - Enter, update, and manage client data in case management software such as Filevine or Clio. - Assess urgency and ensure critical matters are escalated appropriately. - Schedule follow-ups and maintain consistent communication with prospective and active clients. - Provide receptionist support, including call routing, message taking, and email responses. - Ensure all documentation is accurate, complete, and compliant with firm procedures. Who are we looking for? - 2+ years of experience in legal intake, criminal defense case management, or receptionist roles within a US law firm. - Fluency in Spanish and English (spoken and written). - Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. - Experience using Filevine, Clio, or similar legal case management systems. - Ability to remain empathetic, calm, and professional when handling distressed or urgent callers. - Excellent written and verbal communication skills. Position: Intake Specialist Remote Status: Fully Remote Preferred Location: Latin America, South Africa Working Hours: 9:00 am - 5:00 pm EST Holidays: US Federal Holidays Salary: USD 1000 - USD 1400 per month Internal Job ID: 1206

About the client: Our client, a US-based Criminal Defense Law Firm, is committed to delivering strong legal representation with a client-focused approach. The firm is known for its professionalism, responsiveness, and dedication to guiding clients through complex legal matters with care and integrity. About the role: Our client is seeking a Bilingual Intake Specialist to serve as the first point of contact for potential clients. This role is critical in criminal defense, where timely response and accurate information gathering directly impact case outcomes. The position combines intake, information process, client follow-ups, and more. The ideal candidate is, confident handling sensitive situations, and highly detail-oriented to ensure precise case documentation. US Law firm experience is preferred. What you’ll be doing: - Answer incoming calls and respond to urgent client inquiries professionally and calmly. - Conduct structured intake interviews for criminal defense matters, gathering detailed and accurate case information. - Enter, update, and manage client data in case management software such as Filevine or Clio. - Assess urgency and ensure critical matters are escalated appropriately. - Schedule follow-ups and maintain consistent communication with prospective and active clients. - Provide receptionist support, including call routing, message taking, and email responses. - Ensure all documentation is accurate, complete, and compliant with firm procedures. Who are we looking for? - 2+ years of experience in legal intake, criminal defense case management, or receptionist roles within a US law firm. - Fluency in Spanish and English (spoken and written). - Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. - Experience using Filevine, Clio, or similar legal case management systems. - Ability to remain empathetic, calm, and professional when handling distressed or urgent callers. - Excellent written and verbal communication skills. Position: Intake Specialist Remote Status: Fully Remote Preferred Location: Latin America, South Africa Working Hours: 9:00 am - 5:00 pm EST Holidays: US Federal Holidays Salary: USD 1000 - USD 1400 per month Internal Job ID: 1206