• Deploy dei tenant clienti dalla firma al go-live • Integrazioni ERP per sincronizzare dati di procurement (SAP, Oracle, altri gestionali) • Setup mailbox per l'elaborazione automatica di ordini e fatture • Configurazione di workflow, permessi e modelli dati per ogni cliente • Troubleshooting tecnico e ottimizzazione delle implementazioni • Documentazione dei processi e delle peculiarità di ogni onboarding • Traduzione del feedback clienti in richieste di miglioramento al team prodotto • Lavoro quotidiano su SQL, YAML e terminale

• Work directly with Sales team to pitch and close enterprise prospects • Craft and deliver engaging demonstrations • Conduct detailed value analyses for potential prospects • Partner with Product, Delivery, and RCM teams for implementation plans • Educate Sales team on value proposition and capabilities

• Supporting the sales team in pre-sales calls by providing technical expertise, answering prospect questions, and addressing technical concerns • Preparing and delivering tailored product demos based on customer requirements and specific use cases • Conducting technical support calls and providing L1 technical support to customers • Running customer onboarding sessions to ensure smooth adoption of our products • Preparing technical documentation, integration guides, and product briefs for the sales team • Building and maintaining relationships with customers, proactively engaging to ensure their success • Collecting customer feedback and translating it into actionable insights • Creating and maintaining a knowledge base – playbooks, ready-made solutions, FAQs, and best practices • Writing workarounds, simpler implementations, and integration examples for customers • Continuously deepening your technical knowledge of our products and the broader ecosystem.

• Partner with the sales team to plan, create, develop and deliver CAMA demonstrations to potential and current customers to prove and confirm the value of our solutions and how they can meet their specific needs. • Engage with prospects to understand specific needs/problems and lead/contribute to the development of appropriate technical solutions. • Identify bundling opportunities during the sales cycle to increase revenue. • Build customer relationships and business plans to create opportunities and improve product sales. • Manage and execute technical workshops and proofs of concept. • Work closely with sales and customer success to identify opportunities and provide RFP response and technical support, advice and coaching. • Collect customer feedback for product enhancement. • Provide recommendations for new product development and enhancements based on market demand, customer feedback, and competitive positioning. • Support customer queries on product selection and capability. • Stay up to date on Catalis’ technologies and new features as well as competing tech. • Identify product partnerships and integrations that elevate Catalis offerings and deliver increased value to our customers. • Train and coach internal teams as necessary.