• Identifies, evaluates, and negotiates with suppliers that offer a competitive advantage • Manages the organization's RFP process and evaluates potential suppliers • Tracks supplier performance and compliance with expectations • Identifies duplicated purchases and leverages bulk purchasing power • Ensures compliance with applicable regulations • Assists with identifying, developing, and qualifying new suppliers • Collaborates with suppliers to reduce costs and manage impacts on business • Creates sustainable processes for strategic sourcing initiatives

• Responsible for R&D system category strategy development, vendor selection and supplier relationship management. • Partnering with key stakeholders to identify digitalization and automation opportunities through market intelligence. • Bring in advanced tools to support business automation and facilitate implementation. • Vendor management including strategic relationship maintenance, issue solution, performance tracking, and governance meeting organization.

Role Description At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in managing IT procurement, vendor coordination, and asset lifecycle processes. You will ensure efficient purchasing, accurate asset tracking, and compliance with company policies. This will help support business operations and improve overall efficiency. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! Qualifications - 2-5 years of experience in procurement, IT operations, or asset management - Experience handling IT hardware, SaaS tools, or software licensing - Hands-on experience with ERP systems (e.g., MS Dynamics, SAP, Oracle) - Strong analytical and reporting skills (Excel, data tracking) - Experience in vendor coordination and stakeholder management - Strong attention to detail and process-driven mindset Requirements - Manage end-to-end procurement of IT hardware, software, and services - Coordinate with vendors for sourcing, pricing, and delivery timelines - Create and manage purchase orders in ERP systems (e.g., MS Dynamics) - Ensure compliance with procurement policies and approval workflows - Track and manage IT assets (laptops, peripherals, software licenses) - Maintain accurate asset inventory and lifecycle records - Support onboarding and offboarding processes (equipment provisioning & retrieval) - Monitor asset utilization and recommend optimization strategies - Track software licenses and renewals - Ensure compliance with licensing agreements - Partner with IT teams to forecast software needs - Prepare spend analysis and cost reports - Track procurement budgets and identify cost-saving opportunities - Maintain accurate ERP data for reporting and audits - Work closely with Finance and Operations teams - Support internal stakeholders with procurement and asset-related requests - Ensure smooth coordination across departments Benefits - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Title: Intensive Case Management Caseworker Location: Dallas, TX USA Job Description: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations. The ICM caseworker will be expected to provide strengths-based, client-centered case management to single-headed refugee households; survivors of domestic violence and gender-based violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions; unanticipated refugee arrivals and secondary migrants; and refugees who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ). They work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. Major Responsibilities: Responsibilities include, but are not limited to: - Determine client eligibility for ICM programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client. - Develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM program. - Evaluate client progress every six months during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed. - Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments. - Conduct community outreach and maintain a strong network of service providers that meet client needs. The ICM caseworker may also be expected to maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met. - Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level. - Respond to client crises, with guidance from supervisor as needed. - Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files. - Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO). - Attend relevant trainings and meetings at the local and national level. - May train and lead the activities of volunteers and interns. - Other duties as assigned. Job Requirements: Education: Bachelor’s degree in social work, public health, or related field of study preferred. Work Experience: - Minimum of 1-2 years of case management experience with similar populations and/or client needs required. Demonstrated Skills & Competencies: - Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. Working Environment: - A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work. - Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement. Union Eligible: This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement. Compensation: (Pay Range: $25.37) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.