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Exceptional customer service and business process outsourcing for high-growth companies
Customer Service Associate
Location
Philippines
Posted
86 days ago
Salary
0
Seniority
Mid Level
Job Description
Customer Service Associate
Peak Support
• Deliver exceptional customer service • Provide customer support over various platforms • Collaborate with peers, supervisors, and management to achieve corporate and client goals • Adapt to a changing work environment
Job Requirements
- Proven customer service experience in the BPO industry.
- Excellent oral and written communication skills.
- The ability to provide customer support over various platforms (email, chat, phone, etc.).
- Ability to work in a fast-paced environment.
- Flexible and willing to be assigned in a voice, non-voice or blended programs.
- Knowledgeable about Microsoft Office applications with Average MS Excel Skills.
- Ability to convey information effectively.
- Must be willing to take part in required initial training.
- Excellent problem solving skills.
- Flexibility to work multiple shifts during the weekends or on holiday.
- Excellent organizational skills and attention to detail.
- Can work with minimal supervision.
- Some analytical skills.
- Some technical abilities.
Benefits
- convenience of working from home
- benefits of working for an established organization
- exceptional team
- tremendous opportunities for growth
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