Role Description You’ll keep the firm’s tax workflow running smoothly—preparing client organizers, tracking e-file consents, ensuring accurate digital filing, and communicating clearly with clients. Your organization, confidentiality, and follow-through directly impact on-time, error-free tax filings and client satisfaction. - Prepare and send client tax organizers; track returns of completed organizers and documentation. - Receive, verify, and maintain strict confidentiality of client tax information. - Assemble and scan organizers/tax documentation into tax software for return preparation. - Send finalized business and individual returns with detailed filing/payment instructions. - Request, collect, and track signed e-file consents; follow up on missing items. - E-file returns and monitor acknowledgments; escalate rejections with next steps. - Maintain digital filing systems: scanning, naming conventions, version control, and database updates. - Provide administrative support for project-based work and peak-season initiatives. - Contribute to process improvements that enhance accuracy and turnaround time. Qualifications - Proficiency with Microsoft Office (Word, Excel, Outlook). - Experience with QuickBooks or accounting software helpful (not required). - Proven ability to work independently on recurring tasks with high accuracy. - Meticulous organization, attention to detail, and deadline reliability (especially during peak tax season). - Clear, professional written and verbal communication with clients and internal teams. - Discretion with sensitive and personally identifiable information. - Prior experience in a tax, CPA, or law firm preferred, not required. Requirements - Familiarity with tax workflow tools (e.g., e-file portals, DMS, practice management systems). - Basic knowledge of e-file statuses and common rejection codes (you’ll learn on the job if not). - Experience standardizing document naming and intake checklists. Success in the first 90 days - 100% compliance with document naming and filing standards. - < 1% admin error rate on document routing and e-file consent tracking. - All e-file acknowledgments reconciled within 24 hours; exceptions escalated promptly. - Positive feedback from tax preparers and clients regarding communication and follow-through. Benefits - Work From Home Setup (PH Only) - Fully remote, PH-based. - Core Perks and Benefits: - ✨ HMO on your first day + Free coverage for 2 dependents after 2 years - ✨ Government-mandated benefits - ✨ 20 Annual Leave Credits - ✨ 13th-month pay - ✨ Birthday Leave - ✨ Bereavement Leave - Onsite/Hybrid Employees — Additional Perks (where applicable): - ✨ Travel subsidy allowance - ✨ Free staff house accommodation (within eligible distance) - ✨ Free shuttle service - ✨ Free lunch - ✨ Free uniform - ✨ Perfect attendance bonus - ✨ Additional perks across all levels - 🎉 Employee Engagement & Company Perks: - Onboarding training - Monthly employee engagement - Birthday gift - Weekly treats - Christmas hamper - Anniversary gift - Opportunity to travel - 🎁 Referral Bonus Program (GCash): - PHP 3,000 — Graduate trainees, junior, entry-level, admin - PHP 5,000 — Intermediate roles - PHP 8,000 — Senior & hard‑to‑fill roles

• Prepare and send client tax organizers; track returns of completed organizers and documentation. • Receive, verify, and maintain strict confidentiality of client tax information. • Assemble and scan organizers/tax documentation into tax software for return preparation. • Send finalized business and individual returns with detailed filing/payment instructions. • Request, collect, and track signed e-file consents; follow up on missing items. • E-file returns and monitor acknowledgments; escalate rejections with next steps. • Maintain digital filing systems: scanning, naming conventions, version control, and database updates. • Provide administrative support for project-based work and peak-season initiatives. • Contribute to process improvements that enhance accuracy and turnaround time.

• Lead strategic client development for priority municipal clients in the West region • Build and maintain executive-level relationships with municipal leaders • Lead a Client Service Team to drive multi-level engagement across our organization and the client’s • Maintain a deep understanding of client priorities, pressure points, and long-term plans • Translate client insights into actionable strategies that position our firm to win work and expand partnerships • Align client challenges with our full suite of services and differentiators • Own growth outcomes for assigned clients, including sales, revenue stability, and profitability • Drive winning work by leading opportunity development—guiding capture planning, positioning, and proposal development strategies to secure new projects and programs • Collaborate with Project Directors and delivery teams to confirm client satisfaction across active projects • Identify and address performance risks early, safeguarding consistent delivery of high-quality work • Track relationship health, opportunity pipeline, and competitive insights

Role Description La Ville recherche, dans le cadre d'une création de poste, son/sa Directeur.trice des Services à la Population. Poste stratégique pour la Commune, vous garantissez la qualité du service public de proximité et l’optimisation des moyens. Rattaché(e) à la Directrice Générale des Services, vous pilotez l’ensemble des directions de votre périmètre : action sociale, éducation et famille, ainsi que les services en lien avec la population (culture, sports, école de musique et de danse). Vous contribuez à la définition et à la mise en œuvre d’une politique globale de services à la population. - Piloter et décliner la politique des services à la population en appui de la Direction Générale - Encadrer, animer et coordonner les directions rattachées - Garantir la qualité, la continuité et l’amélioration de l’accueil et du service rendu aux usagers - Optimiser les moyens humains, financiers et organisationnels du pôle - Assurer le pilotage des projets structurants et le développement des partenariats, dont la recherche de financements - Mettre en place des outils de suivi, d’évaluation et d’aide à la décision - Veiller à la sécurisation des pratiques et au respect du cadre réglementaire - Favoriser la transversalité, la coopération et le développement des compétences des équipes Qualifications - De formation supérieure - Expérience confirmée sur des fonctions de direction ou d’encadrement au sein d’une collectivité territoriale ou d’un environnement public - Maîtrise du fonctionnement des collectivités territoriales, leurs enjeux et leurs cadres réglementaires, notamment dans les domaines des services à la population - Manager reconnu(e), capable de fédérer, accompagner le changement et piloter des organisations complexes - Solides compétences en conduite de projets, en pilotage de l’activité et en optimisation des ressources - Excellent relationnel, à l’aise dans les relations avec les élus, les partenaires et les équipes - Organisé(e) et réactif(ve), capable de prioriser et prendre des décisions - Force de proposition, inscrit(e) dans une dynamique d’amélioration continue du service public