Quick-Wins

• Assist in developing and maintaining integrations across core systems (WMS, OMS, Shopify, EDI platforms) • Support API- and EDI-based workflows, including ingestion and postback processes (orders, inventory, fulfillments) • Perform application and integration setup, including API/EDI configurations and system onboarding tasks • Execute SQL-based data operations, including mass updates, inserts, and data corrections to support implementations and issue resolution • Support application master data setup (SKUs, locations, mappings, carrier/service configurations) • Write and optimize SQL queries for reporting, troubleshooting, and data validation • Contribute to data pipeline development and maintenance (e.g., Snowflake, ETL processes) • Troubleshoot integration issues and participate in root cause analysis across systems • Collaborate with IT, Operations, and Client Services to deliver scalable technical solutions • Assist in translating business requirements into technical configuration, including exposure to contract/SOW analysis and rule-based system setup (e.g., billing or order management rules) • Maintain and contribute to internal documentation, SOPs, and integration mapping standards

• Provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships. • Drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction. • Manage client expectations and coordinate activities both internally and externally using established processes, KPIs, and policies to ensure impeccable service.