• Own leading and lagging indicators of success. • Efficiently implement the Freshpaint solution alongside our customers, owning time to first value from the beginning to the end of onboarding. • Ensure all product features available to the customer are onboarded, and work with Account Management to accelerate adoption of those features. • Maintain high NPS scores for both implementation and account satisfaction. • Help customers navigate the data privacy world and Freshpaint’s offerings • Concurrently manage 10-20 enterprise accounts totaling $2-4MM in annual recurring revenue (ARR). • Achieve operational excellence. • Ensure all communication and activities with assigned customers are consistently documented in our project management tool (Monday) • Use Freshpaint effectively to measure customer product KPIs and run adoption analyses for customers. • Continuously measure and communicate key metrics to peers and leadership. • Own the onboarding journey throughout the entire engagement. • Support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. • Understand and translate your customer’s goals into a defined implementation plan, and configure their Freshpaint subscription to satisfy their requirements. • Collaborate with Engineering, Product, and Support teams to identify opportunities for product enhancements and solve product issues. • Become knowledgeable about healthcare data privacy. • Have complete context on our product and become an expert in the larger healthcare data privacy space. • Educate our customers on the value and associated positive business outcomes of the healthcare data privacy platform. • Communicate technical concepts clearly. Convey sound data principles to a wide variety of audiences: marketers, product managers, data scientists, engineers, and VP/C-level executives. • Form close relationships with our customers. • Serve as the trusted technical advisor for key customer champions and executives including C-levels. • Cultivate relationships with key customer roles from functional owners to senior management. • Advocate for the best customer experience. • Serve as the customer’s advocate to other Freshpaint resources in Product, Support, Engineering, Marketing, & Partnerships. • Serve as the voice of the customer internally at Freshpaint by providing customer feedback to product, creating customer case studies with marketing, facilitating referrals for technical or services partnerships, or coordinating customer referrals for sales. • Expand existing customers. • Proactively identify where and how Freshpaint capabilities can deliver incremental business value. • Work with Account Management to drive expansion opportunities with clear objectives, technical requirements, and action plans. • Constantly iterate on our process. • Be part of a growing team at Freshpaint and help inform our approach to our customer lifecycle processes. • Work cross functionally and manage special projects internally to help Freshpaint scale as fast as possible. • Contribute to our team growth by creating new content, playbooks, and processes for peers to use as winning strategies. • Travel up to 20% of the time. • Drive customer attendance to Freshpaint in person events and attend industry events to engage customer stakeholders. • Visit customers onsite where possible for partnership reviews and relationship building.

The context:  Across the developing world, more children than ever are in school – but they are not learning. A recent study estimated that less than 1% of school children in Sub-Saharan Africa attend a school where the teaching meets basic standards of quality. At Rising Academies, we’re changing that, and we want your help. Our mission is to create the best schools and the most powerful teaching and learning tools for the people that need it most. We’re one of the fastest-growing quality-focused education companies in Africa, and a Certified B Corp®.  About us:  Founded in Sierra Leone in 2014, we’ve spent over a decade crafting a unique blend of high-tech and low-tech learning solutions proven to dramatically improve student outcomes that elevate teaching quality at scale. 7 RCTs have shown that the students we support learn, on average, 2.4x faster each year than their peers in comparable schools. Today, we serve more than a quarter of a million students across 1,000 schools in West and East Africa through three integrated and complimentary channels:  - Pioneering Great-Value Private Schools: Our innovative networks of private schools deliver best-in-class results for children while developing highly scalable new technologies and approaches. - Scalable Government Partnerships: We partner and collaborate with local and national governments across Africa to transform the quality of public school systems at scale. - High Impact Solutions for Partners: We offer our proven high-impact solutions to other education providers and schools to improve school performance & increase outcomes.  Our innovative approaches combine expertly designed curriculum materials, personalized learning experiences, intensive teacher coaching and actionable data for school leaders. You can learn more about our solutions here: https://www.risingacademies.com/oursolutions  About the role: We are looking for an experienced EdTech Implementation Consultant to help strengthen how student-facing technology is introduced, tested, and scaled across our schools and partner programs. Over an initial 6–9 month consultancy, the consultant will support implementation improvement across existing tools, help assess new student-facing technologies, and build practical systems that make future rollouts more effective and scalable. This role sits across instruction, implementation, and systems design. The consultant will review current edtech approaches, identify what is working, and help build stronger tools, processes, and recommendations that improve adoption, student engagement, and learning outcomes. The EdTech Implementation Consultant will: - Review current student-facing edtech programs and identify key strengths, gaps, and improvement opportunities. - Support teams to improve how technology is used in classrooms by strengthening implementation guidance and practical support tools. - Assess new edtech tools and contribute to decisions on what is worth piloting or scaling. - Develop frameworks, playbooks, and resources that improve consistency across rollouts. - Support planning around implementation needs such as devices, basic infrastructure, and cost considerations. - Capture lessons from different country contexts and help turn them into shared internal knowledge. - Work closely with teams to solve implementation challenges and improve execution. - Share clear recommendations with leadership on how Rising can strengthen its edtech implementation approach over time. Location and reporting: This is a remote consultancy role with expected travel across key markets, including Rwanda, Sierra Leone, and Ghana, depending on program needs. The consultant will report to the Chief Academic Officer (CAO) and work closely with colleagues across Academics, Product/Technology, Programs, and Country Leadership. Application deadline:  Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged, given the target start date of 15 April 2026.

The context:  Across the developing world, more children than ever are in school – but they are not learning. A recent study estimated that less than 1% of school children in Sub-Saharan Africa attend a school where the teaching meets basic standards of quality. At Rising Academies, we’re changing that, and we want your help. Our mission is to create the best schools and the most powerful teaching and learning tools for the people that need it most. We’re one of the fastest-growing quality-focused education companies in Africa, and a Certified B Corp®.  About us:  Founded in Sierra Leone in 2014, we’ve spent over a decade crafting a unique blend of high-tech and low-tech learning solutions proven to dramatically improve student outcomes that elevate teaching quality at scale. 7 RCTs have shown that the students we support learn, on average, 2.4x faster each year than their peers in comparable schools. Today, we serve more than a quarter of a million students across 1,000 schools in West and East Africa through three integrated and complimentary channels:  - Pioneering Great-Value Private Schools: Our innovative networks of private schools deliver best-in-class results for children while developing highly scalable new technologies and approaches. - Scalable Government Partnerships: We partner and collaborate with local and national governments across Africa to transform the quality of public school systems at scale. - High Impact Solutions for Partners: We offer our proven high-impact solutions to other education providers and schools to improve school performance & increase outcomes.  Our innovative approaches combine expertly designed curriculum materials, personalized learning experiences, intensive teacher coaching and actionable data for school leaders. You can learn more about our solutions here: https://www.risingacademies.com/oursolutions  About the role: We are looking for an experienced EdTech Implementation Consultant to help strengthen how student-facing technology is introduced, tested, and scaled across our schools and partner programs. Over an initial 6–9 month consultancy, the consultant will support implementation improvement across existing tools, help assess new student-facing technologies, and build practical systems that make future rollouts more effective and scalable. This role sits across instruction, implementation, and systems design. The consultant will review current edtech approaches, identify what is working, and help build stronger tools, processes, and recommendations that improve adoption, student engagement, and learning outcomes. The EdTech Implementation Consultant will: - Review current student-facing edtech programs and identify key strengths, gaps, and improvement opportunities. - Support teams to improve how technology is used in classrooms by strengthening implementation guidance and practical support tools. - Assess new edtech tools and contribute to decisions on what is worth piloting or scaling. - Develop frameworks, playbooks, and resources that improve consistency across rollouts. - Support planning around implementation needs such as devices, basic infrastructure, and cost considerations. - Capture lessons from different country contexts and help turn them into shared internal knowledge. - Work closely with teams to solve implementation challenges and improve execution. - Share clear recommendations with leadership on how Rising can strengthen its edtech implementation approach over time. Location and reporting: This is a remote consultancy role with expected travel across key markets, including Rwanda, Sierra Leone, and Ghana, depending on program needs. The consultant will report to the Chief Academic Officer (CAO) and work closely with colleagues across Academics, Product/Technology, Programs, and Country Leadership. Application deadline:  Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged, given the target start date of 15 April 2026.

The context:  Across the developing world, more children than ever are in school – but they are not learning. A recent study estimated that less than 1% of school children in Sub-Saharan Africa attend a school where the teaching meets basic standards of quality. At Rising Academies, we’re changing that, and we want your help. Our mission is to create the best schools and the most powerful teaching and learning tools for the people that need it most. We’re one of the fastest-growing quality-focused education companies in Africa, and a Certified B Corp®.  About us:  Founded in Sierra Leone in 2014, we’ve spent over a decade crafting a unique blend of high-tech and low-tech learning solutions proven to dramatically improve student outcomes that elevate teaching quality at scale. 7 RCTs have shown that the students we support learn, on average, 2.4x faster each year than their peers in comparable schools. Today, we serve more than a quarter of a million students across 1,000 schools in West and East Africa through three integrated and complimentary channels:  - Pioneering Great-Value Private Schools: Our innovative networks of private schools deliver best-in-class results for children while developing highly scalable new technologies and approaches. - Scalable Government Partnerships: We partner and collaborate with local and national governments across Africa to transform the quality of public school systems at scale. - High Impact Solutions for Partners: We offer our proven high-impact solutions to other education providers and schools to improve school performance & increase outcomes.  Our innovative approaches combine expertly designed curriculum materials, personalized learning experiences, intensive teacher coaching and actionable data for school leaders. You can learn more about our solutions here: https://www.risingacademies.com/oursolutions  About the role: We are looking for an experienced EdTech Implementation Consultant to help strengthen how student-facing technology is introduced, tested, and scaled across our schools and partner programs. Over an initial 6–9 month consultancy, the consultant will support implementation improvement across existing tools, help assess new student-facing technologies, and build practical systems that make future rollouts more effective and scalable. This role sits across instruction, implementation, and systems design. The consultant will review current edtech approaches, identify what is working, and help build stronger tools, processes, and recommendations that improve adoption, student engagement, and learning outcomes. The EdTech Implementation Consultant will: - Review current student-facing edtech programs and identify key strengths, gaps, and improvement opportunities. - Support teams to improve how technology is used in classrooms by strengthening implementation guidance and practical support tools. - Assess new edtech tools and contribute to decisions on what is worth piloting or scaling. - Develop frameworks, playbooks, and resources that improve consistency across rollouts. - Support planning around implementation needs such as devices, basic infrastructure, and cost considerations. - Capture lessons from different country contexts and help turn them into shared internal knowledge. - Work closely with teams to solve implementation challenges and improve execution. - Share clear recommendations with leadership on how Rising can strengthen its edtech implementation approach over time. Location and reporting: This is a remote consultancy role with expected travel across key markets, including Rwanda, Sierra Leone, and Ghana, depending on program needs. The consultant will report to the Chief Academic Officer (CAO) and work closely with colleagues across Academics, Product/Technology, Programs, and Country Leadership. Application deadline:  Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged, given the target start date of 15 April 2026.