Encircle logo
Encircle

An app built for restoration contractors to make job documentation easy!

Account Manager

Location

Canada

Posted

84 days ago

Salary

$78K - $90K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Account Manager

Encircle

• Oversee all assigned contract renewals to ensure timely and accurate execution • Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature • Identify opportunities to expand Encircle’s footprint as part of the renewal process • Identify opportunities to sell new products to our current customers • Leverage platform data to run campaigns to create new product pipeline or expansion revenue • Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed • Establish and maintain effective, cooperative working relationships with customers, both via phone and email • Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers • Partner with Revenue and GTM leadership on uncovering value, trends and opportunities

Job Requirements

  • 2+ years experience in a customer-facing role such as an account executive or account manager
  • Previous B2B SaaS experience
  • YOY success exceeding quota targets
  • Ability to tackle objections and close deals
  • Ability to handle multiple priorities and manage customer expectations
  • Excellent planning, organizational, and time management skills
  • Good communication skills (verbal and written) with customers and internal stakeholders
  • Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

Benefits

  • Flexible hours
  • Self-managed vacation
  • Trust to manage your time
  • Work where you’re most productive
  • Access to our collaboration hub in Kitchener
  • Support for learning and career development
  • Full human well-being inside and outside of work

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