• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas • Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support • Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact • Work with the client to develop business specs at the start of a technical project • Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals • Help verify that all requirements have been met by approving and validating test results • Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work

• Gather, document, and validate business, functional, and technical requirements for pharmacy IT systems • Translate regulatory and policy updates into system impacts and requirements • Analyze pharmacy claims processing logic, NCPDP standards, pricing and reimbursement methodologies, and drug file updates • Create and update use cases, data mappings, workflows, and system configuration documentation • Develop test plans, scenarios, and scripts for pharmacy-related system enhancements • Support project planning, sprint activities, and cross-functional coordination for release cycles • Monitor and interpret pharmacy program policies, CMS guidelines, and regulatory changes for system impact.

• Lead requirements gathering sessions with business stakeholders, SMEs, and cross-functional teams. • Translate business needs into detailed Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, process flows, and data mappings. • Analyze and document current and future-state workflows within PBM operations. • Demonstrate strong knowledge of the pharmacy claims adjudication lifecycle, including: Member eligibility validation, Formulary checks, Benefit plan design, Prior authorization, DUR (Drug Utilization Review), Copay/coinsurance calculation, Rejections and overrides. • Work closely with IT teams to support system enhancements, integrations, and defect resolution. • Participate in system design discussions and provide functional guidance to developers. • Support EDI transactions including NCPDP standards. • Create test plans, test cases, and support SIT/UAT activities. • Perform data analysis using SQL or similar tools to validate requirements and results. • Ensure compliance with regulatory requirements (CMS, HIPAA). • Identify process improvement opportunities and recommend solutions.

Title: Securities Operations Business Analyst Location: Charlotte United States Job#: 3026279 Client: Financial Services Team: Global PSD Job Title: Securities Operations Business Analyst Location: Charlotte, NC | Hybrid 3x/week Contract Length: 6+ months Rate: $53-57/hr Top Requirements: - 5+ years Business Analyst experience, including requirements gathering, BRDs, user stories, and process documentation - Securities Operations background within a large financial institution - Cash equities and fixed income products across the securities trade lifecycle - Proven ability to partner with operations and technology teams on operational change or transformation initiatives - Strong communication skills with experience working across operations, product, and technology stakeholders Plusses: - Broadridge platforms - Operational transformation, automation, or strategic change initiatives - Agile environments or close collaboration with product owners and technology teams - CIB Operations background Job Summary: Seeking a Business Analyst to support strategic transformation initiatives within the Securities Operations organization. This role partners closely with operations, product, and technology teams to gather business requirements, document operational processes, and support initiatives focused on improving efficiency across securities operations workflows. The ideal candidate brings strong securities operations domain knowledge and the ability to translate operational needs into clear, actionable requirements that drive technology and process improvements. Day-to-Day Responsibilities: - Gather and document business and functional requirements from securities operations stakeholders. - Analyze and document current-state processes and identify opportunities for operational improvement. - Partner with technology teams and product owners to translate operational requirements into deliverable solutions. - Support initiatives related to process optimization, automation, and operational transformation. - Assist with process mapping, gap analysis, and documentation to support project delivery. - Collaborate with cross-functional teams across operations, technology, and product management. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Charlotte, NC, US Job Type: Date Posted: March 16, 2026 Pay Range: $56 - $60 per hour Similar Jobs - Business Operations Analyst 2 - Business Operations Manager - Business Analyst - Business Analyst - Operations QA Analyst