• Proactively reach out to potential clients via phone and email (outbound) • Schedule appointments and manage your own appointments • Experience in generating your own leads • Build strong relationships and earn the trust of potential clients • Provide information about our organization • Regularly evaluate your activities and results, contributing to the improvement of our processes • Experience in account management, telemarketing, or a similar role is a plus • Skilled at inspiring and persuading others

• Achieve sales booking goals from new and existing accounts based on TCV. • Manage existing clients to secure renewal bookings and cross sell and upsell to drive expected account revenue growth. • Build and close new pipeline in net new and existing accounts. • Serve as the primary point of contact for existing accounts, build strong, long-lasting relationships with key stakeholders and senior management across the account’s corporate and operating organizations. • Work closely with LATRO’s pre-sales and operations teams to ensure seamless service delivery and timely issue resolution. • Recommend innovative solutions that align with clients' objectives and contribute to their business success with a focus on future opportunities related to cloud migration and cloud native solutions and support. • Leverage your in-depth industry knowledge and understanding of telecommunications technologies to provide strategic guidance and advice to existing and new clients with a focus on IN/IT segments of the network – Charging, Value Added Services, and Enterprise functions to drive uptake of LATRO’s managed services. • Articulate and evangelize the vision and positioning of both the company and the full LATRO portfolio of solutions and services to generate interest for further deep dive supported by LATRO’s pre-sales team. • Successfully orchestrate resources and virtual team support around opportunities to ensure success. • Match LATRO’s solutions to the customer’s business needs, challenges, and technical requirements. • Manage complex enterprise sales drives while handling a diverse set of stakeholders within the client organization. • Ensure LATRO’s participation in RFP/I/X/s in assigned territory, provide strategic response input and be part of the bid team to ensure timely and competitive response. • Present at weekly and monthly sales team and wider company meetings the progress of your pipeline and initiatives. • Infuse your past telecom and preferably RAFM solutions sales success into the company’s organization and culture. • Stay up to date with industry trends, competitive landscape, and emerging technologies in the telecommunications sector and provide ideas to management that drive revenue growth and innovation. • Represent LATRO professionally at industry events and other relevant gatherings. • Accurately forecast business on a monthly and quarterly cadence and ensure continuous CRM updates to reflect the state of your business activities.

RHI Magnesita is seeking a dynamic Account Sales Manager to join our Steel Division and work remotely within the United States. In this role, you will oversee marketing and sales activities for assigned steel industry accounts, driving results that align with company goals and strategic vision. You’ll manage direct and indirect sales through the local sales and service team, lead human resource efforts, and provide essential product and system knowledge to support your team. What You'll Do - Maximize sales and market share of refractory products and services for steel customers. - Develop and maintain multi-level relationships across customer organizations. - Identify opportunities to increase revenue through material, service offerings, and margin optimization. - Build strong supplier–end-user relationships to ensure long-term partnerships. - Monitor and respond to political, economic, competitive, and production trends affecting the steel industry. - Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin. - Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity. - Submit reports detailing customer production, competitor movements, new projects, and market insights as needed. - Provide strategic updates on product performance, application innovations, and service enhancements. - Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency. - Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking. - Negotiate favorable payment terms and ensure timely collections. - Coordinate daily schedules of sales activities and service personnel. - Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts. - Support customer refractory installation and application troubleshooting. - Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings. What You Bring - Minimum 2 years of industrial experience, preferably involving steel production or refractories. - Strong understanding of steel manufacturing processes and customer needs. - Excellent communication, negotiation, and relationship-building skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. What We Offer - A challenging and rewarding role within the global leader in refractory solutions. - The opportunity to help shape the future of an industry leader in innovative technology. - Competitive compensation and outstanding benefits. About Us RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices. Our North American team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures. With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region. Come get fired up with our North American team!

• Serve as the primary operational consultant between Lark and our customers, conducting regular check-ins and maintaining consistent communication on the following; • Goal progress and address outstanding action items • Analyze data to identify key trends and provide actionable insights • Consult with Lark’s clients to understand their needs, anticipate challenges, and recommend tailored solutions, leveraging your expertise in Lark’s technology • Leverage Lark’s technology in combination with the client’s business expertise to enable clear and effective customer communication. • Document, track, and communicate the status of open inquiries and initiatives to the customer. • Identify and mitigate risks impacting our customers or Lark’s strategic objectives and goals • Ensure that Lark meets our contractual obligations to customers by working collaboratively with internal Lark teams to consult clients on operational and technical inquiries • Review, analyze, and deliver client reports on time • Build and maintain strong business relationships with partners and all internal and external key stakeholders