• Support and improve the engineering platform and Continuous Integration/Continuous Deployment pipeline containing technologies such as Azure PaaS, Kubernetes/Docker containers, GitHub, GitHub Actions, Argo CD, Octopus, and more. • Identify and champion opportunities to automate workloads such as scripting repetitive tasks, moving legacy workloads into Kubernetes, effectively utilizing AI, writing AI agents, deploying infrastructure as code using Terraform and Ansible and writing excellent documentation. • Takes a GitOps and Infrastructure as Code first approach to solving technological problems, to encourage repeatability and testability of changes. • Discovers and architects automated solutions to manual or inefficient processes and procedures. • Provides escalated technical guidance and support to other technology teams throughout the organization. • Improve site reliability through the implementation of detailed telemetry, based on leading and trailing indicators. • Ensure all solutions and operational activities adhere to the security and operating policies established by the organization. • Identify opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks. • Provides on-call coverage for IT operational support and other duties as required.

• Manage cloud environments, ensuring their efficiency and security • Serve as the technical infrastructure reference for the squad's developers • Automate provisioning, deployment, and scalability of the software infrastructure • Respond to incidents following agile methodologies and DevOps culture • Ensure services are dynamically scalable, highly available, and fault-tolerant • Develop and maintain monitoring frameworks, alerts, and anomaly detection • Analyze system performance and propose solutions for bottlenecks and other technical issues • Ensure all systems have secure and up-to-date configurations • Measure and estimate infrastructure costs and required upgrades

• The DevOps Engineer will drive the automation, reliability, and scalability of our cloud infrastructure and software delivery processes. • The DevOps Engineer will bridge development and operations by designing and maintaining robust CI/CD pipelines, ensuring high availability and observability of production systems, and championing automation to accelerate secure software releases. • The DevOps Engineer collaborates closely with Systems Analysts, SMEs, and Business Units to build resilient, cloud-native systems that support rapid iteration while maintaining enterprise-grade security, performance, and cost efficiency. • Design, implement, and maintain end-to-end CI/CD pipelines using modern tools to automate build, test, security scanning, and deployment processes with zero-downtime strategies. • Implement and manage container orchestration, microservices deployment, and scaling strategies. • Establish comprehensive monitoring, logging, alerting, and observability solutions to enable proactive incident detection and rapid resolution. • Automate repetitive operational tasks, reduce toil, and improve system reliability through scripting, tooling, and process optimization. • Optimize cloud resource usage, implement cost controls, and contribute to capacity planning and performance tuning. • Work cross-functionally to define and evolve platform standards and self-service capabilities for developers. • Stay current with emerging DevOps, cloud, and observability technologies and recommend adoption where appropriate.

• Design and implement a multi-region AWS architecture and lead the development of modular Terraform libraries to automate provisioning across diverse geographies • Architect self-healing infrastructure using advanced cloud load balancing, auto-scaling patterns, and Multi-AZ database topologies to ensure high availability • Modernize CI/CD pipelines and implement Blue/Green and Canary deployment strategies to ensure zero-downtime upgrades for a continuously running global network service • Build comprehensive SRE dashboards and implement intelligent alerting frameworks to detect regional outages or capacity exhaustion before they impact customers • Monitor cloud resource utilization and implement scaling policies that perfectly balance performance requirements with cost-efficiency