• Promote and sell Civix software solutions to new and existing clients. • Focus on GoElect, GoRegister, and GoEthics software solutions. • Build a pipeline, develop relationships, and drive revenue growth in the Western Region of the US. • Manage the full sales cycle—from prospecting to contract negotiation and closing. • Collaborate with internal teams to align Civix solutions to business outcomes for customers. • Stay current on competitive landscape and trends. • Represent the company at industry conferences and networking events. • Provide accurate sales forecasts and reporting in CRM (HubSpot).

• Own Customer Change Requests intake, review, quote development, secure pricing approvals, and obtain signatures • Manage Customer Renewals by preparing contracts and amendments, coordinating approvals and terms negotiation • Support Contract Modifications by drafting and routing amendments, SOW updates, and addenda • Conduct Go-to-Market Research analyzing markets, segments, and competitors to inform campaigns • Attend Company Events including conferences and webinars to engage customers for sales pipeline • Maintain Accurate Records by updating CRM with opportunities, activities, including close plans

• Sell Kong Enterprise Platform to enterprise customers • Meet individual quota and objectives • Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motion and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure • Provide account leadership and direction in the pre- and post-sales process and contribute to analysis on wins/losses

• Build and own a robust pipeline through outbound prospecting, inbound lead response, and partner-sourced opportunities. • Develop and execute account-specific pursuit strategies for mid-market and enterprise eCommerce brands. • Lead multi-stakeholder sales cycles using a consultative, solution-first approach. • Conduct in-depth discovery conversations to uncover business drivers, operational gaps, and growth objectives. • Align G10's fulfillment solutions to each client's unique growth strategy — not just their current needs. • Develop tailored proposals and pricing models that demonstrate clear ROI. • Build compelling business cases and present to executive-level decision makers. • Negotiate contract terms and close high-value agreements with confidence. • Partner closely with operations, onboarding, and customer success to set realistic expectations and ensure seamless client transitions. • Serve as a trusted voice of the customer internally to help shape service offerings and process improvements. • Stay current on eCommerce, logistics, and carrier trends (Amazon, FedEx, DHL, USPS, parcel surcharges) to advise clients credibly. • Maintain accurate pipeline data, opportunity records, and revenue forecasts in CRM.