Enjoy a new online banking experience with the same exceptional customer service you expect from Cornerstone companies.
Growth and Development Specialist
Location
Texas + 1 moreAll locations: Texas | Washington
Posted
113 days ago
Salary
0
Seniority
Senior
Job Description
Growth and Development Specialist
Cornerstone Capital Bank
• Support the development and delivery of onboarding and ongoing training programs • Create engaging learning materials, job aids, guides, and digital resources • Apply adult learning principles to ensure training is practical, learner-focused, and immediately applicable • Translate technical workflows into clear, user-friendly documentation and training content • Maintain and organize training assets within SharePoint and other internal platforms • Utilize Monday.com to manage workflows, track projects, and create automations to create team efficiencies • Leverage Salesforce data to support recruiting, onboarding, reporting, and development initiatives • Monitor training participation, feedback, and performance metrics to identify opportunities for improvement • Provide ongoing support to team members navigating systems, tools, and operational processes
Job Requirements
- Foundational knowledge of the mortgage industry, loan lifecycle, and retail lending environment
- Understanding of basic adult learning principles (engagement, reinforcement, practical application)
- Above-average technical aptitude with productivity and learning tools; ability to quickly adapt to new systems
- Monday.com certification or advanced hands-on experience (preferred)
- Experience supporting onboarding, enablement, or professional development within mortgage or financial services (preferred)
- Familiarity with LMS platforms or webinar delivery (preferred)
- Experience supporting sales or retail mortgage teams (preferred)
- Experience translating systems or workflows into clear training materials and documentation
- Strong communication and organizational skills
- Highly detail-oriented with the ability to manage multiple initiatives in a fast-paced environment
- Initiative and self-direction
- Process improvement mindset
- Collaboration and cross-functional partnership
- Adaptability in a growing organization
- Strong attention to detail
- Bachelor's or equivalent experience required (Business, Communications, or related field)
Benefits
- Competitive salary
- Full benefits package
- Potential for performance-based bonus
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