The Administrative Case Coordinator (“Coordinator”) is an integral member of Axiom’s Ops Support-CC ICM Department (“CC-ICM”). The Coordinator will be accountable for answering phones, routing accurate messages, and providing support services to patients and assigned nursing staff. The Coordinator will be expected to exhibit organization, multi-tasking, quick thinking, and time management skills. This role requires a desire to learn, a positive attitude, and ability to follow specific instructions/procedures. Additionally, the Coordinator will have other duties and responsibilities as determined from time to time by the Team Manager. Essential Functions: The essential functions of the Coordinator are to: - Provide excellent customer service in a fast-paced environment - Maintain daily schedules for assigned nursing staff - Prepare and process correspondence and emails/faxes - Answer regular non-medical inquiries - Request, locate, send, and receive medical records - Attend nursing meetings to record and distribute minutes - Maintain routine files and assists in establishing office systems & processes Qualifications: The successful candidate should have a combination of demonstrated experience and education that is equivalent to 2 years with a focus on Administrative experience and 1 year of medical administrative assistance experience (Medical Administrative Assistant Certification a plus), Customer Service Experience; or related fields. Physical Requirements: - Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, - Specific vision abilities required by this job include close vision requirements due to computer work, - Light to moderate lifting is required, - This is a remote position and regular, predictable attendance is required. Additional Information: Must be able to type at a minimum speed of 45 WPM, meet computer and language requirements.

Provide strategic leadership and direction for the Full-time and Evening MBA programs, ensuring alignment with the Foster School’s mission, values, and long-term strategic priorities.

Role Description We are seeking a reliable and proactive Remote Office Assistant to join our dynamic team. As a Remote Office Assistant, you will play a crucial role in ensuring the smooth operation of our daily activities by providing administrative support to various departments. This position requires someone who can manage multiple tasks efficiently and is highly organized. Ideal candidates should be tech-savvy and comfortable working in a virtual environment, as remote communication and collaboration are key components of this role. You will be responsible for: - Scheduling appointments - Managing correspondence - Maintaining our electronic filing system - Assisting with data entry and customer inquiries Qualifications - Strong organizational skills and attention to detail with the ability to prioritize tasks - Excellent written and verbal communication skills - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software - Experience with project management tools - Ability to work independently and as part of a team in a remote environment - Strong problem-solving skills and a proactive approach to challenges Requirements - Manage and coordinate schedules and appointments for team members - Assist with email correspondence and routing inquiries to the appropriate departments - Maintain and organize electronic files, records, and documents in a systematic manner - Conduct data entry and ensure accuracy in all database management tasks - Prepare and format reports, presentations, and other documents as needed - Assist with onboarding and training of new employees by providing necessary resources and support - Respond to customer inquiries with professionalism and efficiency, ensuring a positive experience

Benefits: - Dental insurance - Employee discounts - Health insurance - Paid time off - Training & development - Vision insurance - Wellness resources Position Summary The Business Support Coordinator plays a critical role in supporting the Regional Business Manager by serving as a central communication and documentation hub between ProSource members, vendors, and internal teams. This position is often the first point of contact for members, making it essential that every interaction reflects professionalism, warmth, and a commitment to delivering an exceptional ProSource member experience. Beyond administrative support, this role is essential in bridging the gap between field activity and organizational visibility by maintaining accurate documentation, tracking engagement, and ensuring consistent follow-through across all member touchpoints. The ideal candidate is highly organized, meticulous, and relationship-driven, with the ability to translate conversations and activity into clear, actionable insights that support both member success and internal alignment. Key Responsibilities · Serve as a responsive, professional point of contact for member inquiries, ensuring timely and clear communication. · Support follow-up processes tied to member engagement, ensuring no gaps in communication or accountability. · Maintain accurate documentation of all member interactions within Salesforce. · Monitor and support Salesforce data quality, ensuring member and vendor records are complete and actionable. · Maintain and update dashboards related to leads, events, observations, and quarterly engagement activity. · Support reporting and follow-up processes: · Pull and follow up weekly on lead generation reports. · Pull and follow up weekly on missing sales data. Member Engagement · Conduct proactive outreach to members to encourage participation in training programs and V11 working groups. · Track member interest, participation, and feedback to support engagement strategy. · Collaborate with Events, Marketing, and Education teams to ensure smooth and valuable member experience. Qualifications · Strong organizational and administrative skills with exceptional attention to detail. · Outstanding communication and interpersonal skills with a relationship-first mindset. · Proficiency in Salesforce or similar CRM systems. · Ability to manage multiple tasks, timelines, and shifting priorities. · Initiative-taking problem solver committed to supporting member success. · Positive, service-oriented mindset with a willingness to learn and adapt. · Custom Integration knowledge a plus This is a remote position.