• Support the development and delivery of onboarding and ongoing training programs • Create engaging learning materials, job aids, guides, and digital resources • Apply adult learning principles to ensure training is practical, learner-focused, and immediately applicable • Translate technical workflows into clear, user-friendly documentation and training content • Maintain and organize training assets within SharePoint and other internal platforms • Utilize Monday.com to manage workflows, track projects, and create automations to create team efficiencies • Leverage Salesforce data to support recruiting, onboarding, reporting, and development initiatives • Monitor training participation, feedback, and performance metrics to identify opportunities for improvement • Provide ongoing support to team members navigating systems, tools, and operational processes

Title: Enhanced Due Diligence Associate Locations: Denver, CO; New York, NY; Westlake, TX Remote Job Description: Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role: The preferred location for this position is in or around Robinhood's offices in New York, NY, Denver, CO, or Westlake, TX, depending on the applicant's location. This role is eligible for remote work in limited geographies within the U.S. Check with your recruiter for more information. Robinhood's Financial Crimes Team works across a number of verticals in an effort to protect our customers, and ensure compliance with all relevant Sanctions, Anti-Money Laundering and Terrorist Financing rules and regulations. The EDD Investigator will be responsible for conducting investigations to identify potential money laundering and/or terrorist financing activities, as well as other related activities. This role plays a vital part in the firm meeting its regulatory requirements. The right candidate will have prior EDD investigations experience, including preparing investigation reports, preferably with a broker-dealer or FinTech company. What you'll do: - Investigate customer background information, behavioral patterns, and transactions for possible money laundering or terrorists financing activity - Prepare investigation reports summarizing findings and recommendations - Escalate matters requiring immediate attention to management and lead discussions surrounding findings uncovered during an investigation - Identify process improvements to increase quality, accuracy, efficiency and scalability - Contribute to drafting new enhanced procedures or controls - Actively participate in team and cross-departmental meetings, training, etc. What you bring: - Bachelor's Degree or equivalent work experience - 2+ years experience in EDD/CDD compliance or AML compliance experience with a focus on EDD at a broker-dealer, FinTech, and/or bank - Previous experience using case management systems including Actimize, CDD or other similar systems - Demonstrated knowledge of BSA, AML, USA Patriot Act, OFAC and privacy laws as they apply to financial institutions - Proven understanding of broker-dealer operation and/or financial services compliance functions - Strong written and verbal communication skills, with the ability to communicate with all levels of management - Excellent analytical and problem solving skills with the ability to manage multiple priorities simultaneously - Resourceful and persistent, not willing to always accept the first answer What we offer: - Market competitive and pay equity-focused compensation structure - 100% paid health insurance for employees with 90% coverage for dependents - Annual lifestyle wallet for personal wellness, learning and development, and more! - Lifetime maximum benefit for family forming and fertility benefits - Dedicated mental health support for employees and eligible dependents - Generous time away including company holidays, paid time off, sick time, parental leave, and more! - Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $94,000 - $110,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $82,000 - $97,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $73,000 - $86,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.

• Own and scale paid acquisition channels as a primary driver of qualified website traffic, customer growth, and revenue • Plan, launch, and manage paid media campaigns across platforms • Continuously optimize campaigns to improve ROAS, reduce CAC, and increase revenue contribution • Develop and execute structured experimentation programs across audiences, creative, landing pages, and bidding strategies • Track marketing performance across the acquisition funnel including traffic quality, conversion rates, CAC, LTV, and ROAS

• Managing communication across email and digital platforms • Coordinating follow-ups, scheduling, and next steps • Supporting individuals through a structured process • Using established digital tools and systems • Participating in ongoing training and development