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Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.
Customer Service Representative
Location
United States
Posted
62 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
United Data Technologies
Role Description This position is remote, but candidate must live in one of the following states: AK, NC, SC, GA, FL, MO, VA, OK, TX, TN. - Overseeing the customer’s experience from onboarding to ongoing support. - Acting as liaison between the customer and the company. - Addressing customer inquiries and resolving issues timely and professionally. - Monitor and track delivery on parts necessary for completion of service requests. - Ensuring the product is processed and shipped timely to meet customer expectations. - Monitoring customer satisfaction and success metrics. - Building and maintaining strong relationships with clients. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Coordinating customers’ service requirements with other appropriate departments as necessary to ensure effective customer service. - Properly coordinate and schedule completion of work based on parts delivery. Qualifications - 4 years’ experience in Customer Service Role. Requirements - Excellent verbal/written customer service skills. - Ability to multi-task and prioritize efforts. - High-Energy professional who is detail oriented and able to work well under pressure. - Must be able to work with MS Office (Word / Excel). - Data entry skills. - Ability to work independently. - 2-year college degree or equivalent. Benefits - Competitive compensation package based on performance. - Medical, dental, vision, life and disability coverage as of the 1st of the month. - Health savings accounts and flexible savings accounts. - 401(k) plan with company match. - 7 annual holidays and flexible time off options.
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About the Opportunity We are seeking motivated and detail-oriented individuals to join our team as Travel Logistics Specialists. In this role, you will assist clients in organizing and coordinating travel arrangements while delivering exceptional customer service throughout the planning process. This opportunity is ideal for individuals who enjoy travel, organization, and helping others create memorable experiences. As a Travel Logistics Specialist, you will work with industry-leading booking platforms and suppliers to support travelers with planning, reservations, and itinerary coordination. Key Responsibilities - Coordinate travel logistics including flights, hotels, cruises, transportation, and vacation packages - Assist clients with travel planning and provide destination recommendations - Manage booking details and ensure travel arrangements meet client preferences and budgets - Communicate with travel suppliers and partners to confirm reservations and resolve issues - Maintain accurate records of travel plans, confirmations, and client communications - Provide excellent customer support before, during, and after travel - Stay informed on travel updates, promotions, and industry trends - Support clients with itinerary adjustments or travel-related questions as needed Qualifications - Strong organizational and communication skills - Customer-service mindset with attention to detail - Ability to work independently and manage multiple tasks - Basic computer proficiency and comfort using online booking platforms - Interest in travel, tourism, hospitality, or logistics - Previous experience in travel planning, hospitality, logistics, or customer service is helpful but not required What You’ll Gain - Flexible remote work environment - Access to professional training and travel industry resources - Opportunities to develop expertise in travel planning and logistics - Supportive team environment focused on professional growth - Potential travel-related perks and industry incentives $35,000 - $65,000 a year This position offers a flexible work structure and provides training, tools, and resources to help individuals succeed in coordinating travel logistics and supporting clients throughout their travel experience. Applicants should be comfortable working in a remote environment and communicating with clients through digital platforms.
Job DetailsJob Location: Nevada - Nevada, NVPosition Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 - $20.50 HourlyJob Category: Customer ServiceIt's truly an exciting time to be a part of GetInsured. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. We are committed to helping each other and our clients. Our vision has always been to make finding and enrolling in health insurance simple this is more important now than ever before. It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. Full-time/Seasonal · $19.00/hr. Spanish Bilingual, plus performance incentives Requirements 18 years of age or older Complete Background check and drug test within 3 days Dedicated, private, and secure workspace Personal device with functioning camera required for the Training Period Committed to full attendance for paid 3-week Training period Minimum Internet Speed of 35 mb/s with ethernet Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required NOT compatible with mobile internet service providers and/or satellites. NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders (For example, T-Mobile is not compatible with our internal systems) QualificationsEssential Responsibilities Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage customer accounts and provide technical support Application Data Entry Online chat inquiries as assigned Interpret and follow defined procedures and policies Creative problem-solving skills Flexibility and adaptability to changing projects and updates Time and task management (multitasking and task prioritization) Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams Adhere to regulated guidelines for communications via all channels Qualifications Moderate to Advanced computer skills High level of comfort learning new technology High level of professionalism Excellent verbal and written communication skills Comfortable working from home Self-motivated and success-driven What We Offer Paid Training Full-Time, Seasonal role Performance and attendance-based incentives, in addition to the base pay The convenience of working from home Collaborative and supportive team environment 401K Match Individual Coverage HRA (ICHRA) Paid time off (PTO) Preferred Experience (not required) Previous experience in customer support or technical support role Previous experience with Group and/or Individual health insurance, or the Affordable Care Act Previous experience in a Call Center Familiarity with CRM systems and practices Spanish Bilingual, a plus
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Beths Beautiful DestinationsThis is your chance to turn travel into a fulfilling career with cutting-edge tools, strong industry backing, and complete flexibility. Whether you’re looking for a side gig or a long-term career, start your adventure with us today!
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