• Translate the business strategy into product strategy and vision while working closely with Corporate Development to support buy and partner paths. • Own and drive product roadmap, defining and planning releases, and driving on-time delivery. • Build product-level revenue and booking forecasts, manage product profitability, and drive commercial success by leveraging key tools and data assets for analysis. • Exhibit strong market knowledge surrounding your industry and product to drive insights about regulations, competition, industry-shifts into the pricing, packaging, and positioning of your products. • Lead product development, strategy, and design from concept to design to development to market launch. • Develop new products and features by conducting market research, generating product requirements, developing marketing strategies, and determining specifications, release schedule, pricing, and positioning for product launch. • Understand current and planned business offerings, programs, and processes, and work with business stakeholders to support these needs and requirements in our information technology solutions; • Facilitate and conduct regular meetings with Product Management, Engineering, Implementation, Customer Support and additional stakeholders to ensure the understanding, clarification, and implementation of requirements in the development environment; • Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, and costing special and customized orders. • Continuous customer engagement and development of customer relationships to drive voice of customer into new and existing product offerings and product positioning. • Strong proficiency in analyzing data and translating it into actionable plans which are consumable to senior leaders and internal stakeholders. • Strong collaboration with Product Owner to manage the roadmap, prioritize work, and refine requirements. • Communicate with confidence and expertise your product strategy, vision, and performance to senior leadership at regular intervals including monthly business unit reviews and bi-weekly cross-business unit reviews. • Maintain an expert level of knowledge regarding products, services, infrastructure and operations of Inovalon to achieve optimal insight into Inovalon's product development, capabilities, and functionality requirements. • Maintain compliance with Inovalon’s policies, procedures and mission statement; • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Role Description Gemeinsam mit unserem Partner, dem Deutschen Alpenverein e.V. (DAV), suchen wir Dich als Product Owner Salesforce (m/w/d) in München oder remote für die digitale Neuausrichtung der Organisation. Mit über 1,6 Millionen Mitgliedern ist der DAV der weltweit größte Bergsportverband und ein bedeutender Akteur im deutschen Natur- und Umweltschutz. Um die ambitionierte Digitalisierungsinitiative voranzutreiben, modernisiert der Verband aktuell seine gesamte IT-Landschaft. In diesem dynamischen Umfeld übernimmt die Salesforce-Plattform die Schlüsselrolle als Herzstück für das Customer Relationship Management und die digitale Interaktion. - Produktverantwortung: Ganzheitliche Verantwortung für die Weiterentwicklung der Salesforce-Plattform als zentrale digitale Lösung - Produktstrategie & Roadmap: Definition und Steuerung von Produktvision und Roadmap mit Fokus auf Business Value und Skalierbarkeit - Anforderungsmanagement: Aufnahme, Analyse und Priorisierung fachlicher Anforderungen sowie Übersetzung in umsetzbare User Stories - Steuerung der Produktentwicklung: Verantwortung für Product Backlog, Releases und die enge Abstimmung mit Entwicklungsteams und Implementierungspartnern - Stakeholder-Management: Zentrale Schnittstelle zwischen Fachbereichen, IT, Architektur und externen Partnern - Prozessdigitalisierung: Beratung und Unterstützung der Fachbereiche bei der Digitalisierung und Optimierung von Geschäftsprozessen - Qualitätssicherung: Definition von Akzeptanzkriterien sowie Sicherstellung der funktionalen Qualität und Konsistenz der Plattform - Integration & Governance: Sicherstellung der Systemintegration sowie Einhaltung von Architekturstandards, Governance-Vorgaben und Dokumentation Qualifications - Erfolgreich abgeschlossenes Studium der Wirtschaftsinformatik, Informatik, Betriebswirtschaft oder eine vergleichbare Qualifikation - Mehrjährige Erfahrung als Product Owner oder Business Analyst, idealerweise in der Einführung oder Weiterentwicklung von CRM- und Plattformlösungen sowie in Digitalisierungs- oder Transformationsprojekten - Fundierte Kenntnisse der Salesforce Core Plattform (CRM); idealerweise Erfahrung mit der Nonprofit Cloud, Revenue Cloud, Marketing Cloud oder der Salesforce Data Cloud - Tiefgreifendes Verständnis für CRM-Systemarchitekturen, API-basierte Systemintegrationen sowie Datenmodelle und Datenstrukturen - Sicherer Umgang mit agilen Entwicklungsmethoden (Scrum, Kanban), strukturierte Anforderungsanalyse (User Stories) sowie versiertes Backlog-Management und Priorisierung nach Business Value - Analytisches und konzeptionelles Denken gepaart mit einer strukturierten, lösungsorientierten Arbeitsweise - Hohe Eigeninitiative und die Fähigkeit, souverän zwischen Fachbereichen und IT zu vermitteln Benefits - Die Möglichkeit, nahezu vollständig remote aus ganz Deutschland zu arbeiten (bei gelegentlichen Terminen in München) sowie flexible Arbeitszeiten (39h-Woche) - Ein unbefristetes Arbeitsverhältnis mit 30 Tagen Urlaub und einer langfristigen Arbeitsplatzsicherheit - Die Chance, im Rahmen einer Greenfield-Strategie mit neuesten Technologien zu arbeiten und die digitale Infrastruktur des größten Bergsportverbandes der Welt neu zu bauen - Eine Tätigkeit mit gesellschaftlichem Mehrwert in einem Team, das Leidenschaft für den Bergsport mit professionellem IT-Betrieb verbindet - Flache Hierarchien und ein stark wachsendes Team bieten vielfältige Gestaltungsspielräume und persönliche Entwicklungschancen

• Support senior Product Managers in managing the product lifecycle across discovery, planning, execution, and launch. • Participate in defining product requirements, documenting user stories, and refining acceptance criteria. • Help maintain a healthy, prioritized backlog and ensure tickets are clear, up-to-date, and aligned with business needs. • Assist in gathering insights from stakeholders and users to understand pain points and opportunities. • Contribute to roadmap planning by researching market trends, analyzing data, and identifying areas that could drive improvements. • Collaborate with design and engineering to support smooth delivery and ensure features meet expectations. • Track product metrics, help analyze the impact of released features, and contribute to continuous optimization efforts. • Stay informed about relevant technology, AI tools, and internal automation opportunities that could boost efficiency.

Application Manager Mission: The Application Manager is responsible for the secure, stable, and efficient operation of the organization’s systems, with a primary focus on implementation and configuration, application upgrades, system security, and technical support. This role ensures the system environment meets business needs while maintaining security, compliance, performance, and user satisfaction. Supervisory Responsibilities: None Location: This is a full-time remote position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations: 2-4 times per year What You’ll Do – Accountabilities Essential Duties: - Manage security roles, permissions, and access controls. - Implements and configures the system in alignment with strategic goals. - Plan, coordinate, and execute system upgrades, patches, and feature releases. - Supports technical support operations, including incident resolution and service requests. - Maintains disaster recovery and service outage response plans. - Maintain technical documentation for configurations, upgrades, and support procedures. - Conduct regular audits and reviews of system access and configurations. Additional Duties and Responsibilities: - Ensure compliance with internal policies and external regulations. - Collaborate with functional teams to test and validate new functionality. - Maintain upgrade documentation and change logs. - Monitor system performance, uptime, and error logs. - Maintain SLAs and drive continuous improvement in support processes. - Coordinate with infrastructure teams to ensure failover readiness and data backup integrity. Knowledge and Skills – Competencies - Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization. - Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management. - Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills. - Build a Culture of Trust: This team member proactively builds strong personal and professional relationships with individual stakeholders and regularly seeks feedback to improve their work experience. They create a supportive environment where others feel safe to take risks and learn from mistakes without fear of retribution. - Communicate Deliberately: This team member communicates thoughtfully by anticipating potential misunderstandings and providing necessary context to ensure clarity. They leverage structured communication channels to address challenges, ask meaningful questions, and guide conversations toward solutions, while actively listening to the concerns of others. Additional Skills: - System security - Customer Service - Technical/Professional Knowledge and Skills - Customer/Client Focus Required experience: - Bachelor's degree in information systems or a related field. - 3+ years of experience administering enterprise applications. - 3+ years of experience with enterprise system configuration and support - 3+ years of experience managing roles and security for enterprise applications - 3+ years of experience providing technical support for enterprise applications. Preferred Education and Experience: None Physical Requirements: - Prolonged sitting - Frequent keyboard use - Lift and carry small objects What We Offer: Compensation & Benefits: Salaries for people entering this role typically fall between $81,800 and $95,800, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment. Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/. * IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable. Application process: Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible. Learn more about IDEA At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values