• Define the multi-year cloud architecture strategy that enables OneStream’s transformation to a fully SaaS, cloud-native platform. • Establish and maintain architectural principles, patterns, frameworks, and governance models across all products and services. • Evaluate and guide decisions on global infrastructure, compute layers, storage, networking, resiliency, multi-region deployment, and sovereign cloud support. • Drive modernization of the OneStream platform, including containerization, microservices, distributed systems design, and cloud-native application architectures. • Lead architectural design of core platform services, APIs, data layers, extensibility frameworks, and Marketplace infrastructure. • Define and guide execution for foundational capabilities such as multi-tenancy, observability, security, event-driven workflows, and global high availability. • Serve as the organization’s leading expert in Azure services, cloud infrastructure, AKS, compute/storage optimization, and enterprise cloud security. • Architect scalable, reliable, cost-efficient cloud environments aligned with SaaS delivery and operational excellence. • Define performance engineering, capacity planning, and scalability strategies for large-scale, mission-critical cloud workloads.

• Develop and maintain a comprehensive cloud financial management framework across our SaaS offering: forecasting, budgeting, actuals vs. plan, cost allocation, unit economics (e.g., cost per customer, cost per node/tenant/instance). • Lead cloud cost optimization programs: e.g., reserved commitments/savings plans, right-sizing, idle resource elimination, tagging and chargeback/cleanup initiatives. • Partner with Engineering/CloudOps/Product teams to integrate cloud cost visibility into operations (dashboards, KPIs, alerts) and instill. FinOps culture (cost awareness, cost accountability). • Drive reporting for executive leadership and the board: highlight cost-trends, anomalies, savings progress, risk of overruns, and tradeoffs between cost, performance and growth. • Define and enforce governance and controls around cloud cost and usage: tagging standards, cost-allocation models, approval workflows for new services, cloud contract negotiation/commitment reviews. • Lead a team of FinOps analysts/engineers: hire, coach, set strategy, measure effectiveness and build influence across the organization. • Collaborate with Finance/FP&A to ensure that cloud costs are correctly reflected in financial planning, customer-unit economics, pricing discussions, and business case modelling for new products or global expansion. • Stay abreast of public-cloud provider pricing models (AWS, Azure, GCP), emerging cloud-cost tools, and FinOps best practices, bring innovation in cost management automation, tagging enforcement, anomaly detection and internal chargeback. • Support M&A, product launches or major cloud migrations by providing financial modelling of cloud cost impact, run-rate changes, and forecasting scenarios. • Own the narrative around cloud cost in the SaaS business: translate technical cloud-usage metrics into business implications for growth, margin and scalability.

Role Description We are looking for someone that is a generalist at heart, one who is curious, appreciates complexity, knows or wants to learn when to step back and when to dive deep. We call this role a Cloud Service Reliability Engineer. The Cloud Service Reliability Engineer will be responsible for effective design, execution, and maintenance of systems implemented on premise or in the cloud, primarily focused on: - Identity and access management - Cloud computing services/integrations - Data analytics technologies Responsibilities of the Cloud Service Reliability Engineer include: - Establishing technology product specifications and collaborating with various functions to ensure successful product development and implementation. - Deploying, supporting, and monitoring new and existing services, platforms, and application stacks. - Driving improvements to processes and design enhancements for automation to continuously improve the production environment. Qualifications - Minimum of 5 years of experience in automating infrastructure, service delivery, and engineering site reliability, maintaining infrastructure on premise and in cloud environment. - Product does not really matter (any of Puppet, Chef, Fabric, Ansible, Salt is fine). - Proven experience with cloud platforms (Azure, AWS, GCP), PaaS, SaaS experience. - Experience with DevOps tools (GitHub, GitHub Actions, Jenkins, Jira and other CI/CD tools). - Configuration management and infrastructure as code (Terraform, Ansible) experience. - Expertise in Active Directory Domain Services, Active Directory Federation Services (ADFS), and Active Directory Certificate Services.

Title: Staff Site Reliability Engineer Location: Austin, TX Employees work in a hybrid mode Full-time Job Family Group: Technology and Operations Job Description: Company Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa's solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo's 500+ employees are located in more than 10 countries around the world. Job Description We are seeking a highly skilled and experienced Staff Site Reliability Engineer to join our DevOps squad. This role will focus on leading technical initiatives, optimizing CI/CD pipelines, automating infrastructure provisioning, and ensuring platform resilience. The ideal candidate will have a strong background in CI/CD, Infrastructure as Code (IaC), and cloud technologies, as well as the ability to mentor engineers and contribute to the overall stability and scalability of our platform. Responsibilities: Technical Leadership: - Lead the implementation and optimization of CI/CD pipelines. - Develop and maintain Infrastructure as Code (IaC) scripts to automate infrastructure provisioning and management. - Identify and implement automation opportunities to improve efficiency and reduce maxnual effort. - Ensure best practices in CI/CD and IaC to promote consistency, repeatability, and compliance. Platform Resilience: - Maintain CI/CD resilience by avoiding unplanned or uncommunicated changes. - Serve as an example of diligence and reliability to the team. Technical Contributions: - Make high-impact technical contributions recognized by the team and organization. - Write effective post-mortem documentation for internal and external stakeholders. Mentorship: - Mentor and provide constructive feedback to engineers across the company. - Review pull requests and source code, focusing on improving CI/CD and automation practices. Consultation and Problem-Solving: - Serve as a consultant for engineers from different squads. - Solve complex and unknown problems under pressure. Technology Trends and POCs: - Stay up-to-date with the latest technology trends in CI/CD and automation. - Lead and execute Proof of Concepts (POCs) to introduce new technologies to the team. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Technical Expertise: Proficiency in CI/CD tools such as Argo and Codefresh. Expertise in Infrastructure as Code (IaC) tools like Terraform. Strong knowledge of Docker and Kubernetes for containerization and orchestration. Experience with service mesh technologies such as Istio. Proficiency in monitoring and observability tools like Grafana, Grafana Loki, Honeycomb, OpenTelemetry, and Prometheus. Proficiency in AWS cloud services. Experience: Hands-on experience with automating deployment processes and integrating CI/CD pipelines. Experience with support and participation in OnCall rotations. Experience with programming languages such as Golang, Java, or Groovy can be considered a plus. Soft Skills: Strong problem-solving skills, especially under pressure. Ability to mentor and provide constructive feedback to engineers. Effective communication and collaboration skills. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 131,600.00 to 210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.