Role Description We are seeking an Amazon Connect Engineer with strong expertise in AWS services and hands-on experience implementing Amazon Connect solutions. The ideal candidate will also have solid experience with IBM ODM and backend development using Node.js or Python. This role involves designing, developing, and optimizing contact center workflows, integrating decision services, and ensuring seamless end-to-end delivery. - Design, configure, and implement Amazon Connect contact center solutions. - Build and maintain Contact Flows, routing logic, and Lambda-based backend logic. - Optimize call flow performance, routing strategies, and customer experience. - Monitor, troubleshoot, and improve contact center metrics and system reliability. - Develop, implement, and maintain business rules and decision logic using IBM ODM. - Collaborate with business teams to model, validate, and test decision tables and rule flows. - Integrate ODM decision services with AWS workflows and backend systems. - Manage the complete ODM lifecycle including rule authoring, execution, deployment, and governance. - Ensure accuracy, consistency, and performance of rule execution in production environments. Qualifications - 4+ years of experience with AWS services, including at least 3 years with Amazon Connect. - 2+ years of hands-on experience with IBM ODM (Rule Designer, Decision Center, Rule Execution Server). - Proficiency in Node.js or Python for AWS Lambda development. - Strong understanding of REST APIs, microservices, and JSON-based integrations. - Familiarity with contact center KPIs, operational metrics, and call flow optimization. - Excellent problem-solving, communication, and analytical skills. - Bachelor’s Degree in Computer Science, Engineering, or related field. Requirements - Experience with Amazon Connect integrations involving AI/ML, Lex, or Kinesis. - Exposure to other conversational AI platforms like Google Dialogflow. - Experience implementing call center reporting or analytics dashboards. - Knowledge of DevOps practices, CI/CD pipelines, or automation tooling. - Familiarity with Agile methodologies and collaboration tools like Jira and Confluence. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Role Description Our Integrations Team is growing. We are looking for a capable, customer-oriented JavaScript and Node.js engineer to help us integrate our product with Third Party SaaS products. - Implement integrations and maintain our integrations-related infrastructure, such as our marketplace and the integration-configuration system. - Upcoming projects include: - Building integrations to collect call histories for MS Teams, Zoom, and similar platforms. - Connecting to project management systems targeting mainly big companies such as Xero, Datev, Asana, and Monday. - Extend the capabilities of our integrations marketplace and develop a developer portal to open up integration development to others. Qualifications - Several years of JavaScript experience in a company. - Customer-oriented and focused on solutions. - Team player. - Competent with Node.js and latest JavaScript features. - Familiar with SQLite (or SQL in general). - Experience utilizing REST / SOAP APIs in your work. - Experience in specifying and building REST / SOAP APIs. - Fluent in English. Requirements - Even better, but not required, if you have: - Worked on large-scale SaaS products. - Experience with serverless hosting (e.g., AWS, API Gateway, Lambda Functions). - Worked in the role of a Team Lead. - Experience in automated testing of APIs. Benefits - Fully remote or office in Munich. - Full-time – 40h / week. - Your choice of hardware. Interview Process - Please upload your CV (PDF file) in the application form (Cover letter optional). - If your submission meets our expectations, we invite you to a first meeting to get to know each other (Company, position, etc.). - Next step is a Questionnaire to fill out. - If that was successful, we will invite you to a single 1.5-hour interview split into 2 parts: - Technical interview. - Your questions. - If you pass the interview, we will make you an offer afterwards. Why You Should Apply - TimeBro is in an exciting stage of growth. - We are still a relatively small team, so your work will have a big impact from day one. - We just rebuilt our whole software and will release version 4.0 in a few weeks.

• help federal, state and local government agencies implement agile solution and turn insights into action to improve their efficiency and to help them better serve their constituencies • work independently and in group settings to get hands on experience in building effective relationships and creating solutions for clients. • enhance analytical skills while working as part of a team committed to developing creative insights, implementing processes, and driving tangible results. • create your future by being an integral part of teams and getting exposure to a variety of projects.

Role Description As a Web Developer, you will be responsible for designing, coding, and modifying websites, from layout to function. You will work closely with our project managers and designers to ensure the delivery of top-notch web products. Your goal will be to provide an exceptional user experience while adhering to our company's standards and industry best practices. - Work closely with project managers and designers to understand project requirements and develop technical solutions - Design and develop user-friendly, responsive, and visually appealing websites using the latest web development technologies - Perform website maintenance and updates as needed - Ensure website functionality and cross-browser compatibility - Optimize website performance for maximum speed and scalability - Conduct website testing and troubleshooting - Stay up-to-date with emerging web development trends and technologies Qualifications - Bachelor's degree in Computer Science, Web Development or related field - Proven work experience as a Web Developer with a strong portfolio of previous projects - Proficient in HTML, CSS, JavaScript, JQuery, and other web development languages - Experience with Content Management Systems (CMS) such as WordPress, Joomla, or Drupal - Familiarity with web design and graphic design principles - Knowledge of SEO best practices - Excellent problem-solving skills and attention to detail - Strong communication and teamwork abilities - Ability to work in a fast-paced and dynamic environment Benefits - Excellent opportunities for growth and development - Collaborative and inclusive work environment where ideas are welcomed and valued - Competitive salary - Benefits package - Flexible work options